Hilton Head Island Hilton Head Distillery Hotels

"Great"

"The staff were kind and friendly and helpful. The room was clean and quiet, the bed and pillows were great, the A/C worked well and the desk was nice for early morning work."

"The staff was so kind. The property and room was clean. "

"Large clean and comfortable accommodations!"

"Room was perfect People were very courteous "

"Margaret is a good host. prompt in answer ?s & was determined to settle a serious problem we had on property. Condo was well stocked with all we needed (except beach/pool towels) recommend an extra wash cloth when we had 5 listed for the stay. The condo could use updating, especially bathrooms. 25 to park in community, which we did not know until we checked our check in instructions. The listing says no additional fees. But Not a huge deal, so we checked in with no issue at the guard shack coming on to property. He was kind and gave us our pass for the window. our daughter came on Sat, there was no guard at the shack. Called No answer. So we said when we come thru later we will just pay then, as the guard the previous night was just concerned with over night guests. she came through later on Sat, there was a young black girl at the guard shack. She was rude and short. Asked the name, they gave my husband’s name as he was the one renting the condo, she rudely said “no, your name, and give me your license.” received her pass and moved on. we came through, the girl about hit our truck with the gate bc she closed it on us, even though we had a pass. She said we couldn’t come in because our truck has our business name in vinyl on the windows. We asked what she means. She said we had to cover it and we said w/what? She let us go & called someone. She banged on door and threatened to tow truck. Host fixed issue. Don’t stay if you own your own business!!! "

"Interesting beach"

"Communication details were confusing. The Binder should include a Map of the Property and where Amenities are for Grill Area, Pool. etc.. Check Out Process was Different from online, Door, Binder. "

"Great stay"