日田市广濑资料馆附近酒店

"Good"

"隔音非常差，樓上的人走路就讓你無法入睡，房內沒有衛浴可洗澡沒標注清楚"

"房間得整潔，酒店房間應提供的用品比預期中更齊全"

"客房乾淨闊落 可惜酒店的gym已關閉 除了温泉沒有其他娛樂設施"

"沒有甚麼可以挑剔, 值得年年拜訪的飯店"

"溫泉很棒"

"Wonderful moment with family trip. The service / room / facility / food / location are excellent. "

"A very disappointed experience! I booked this resort on Hotels.com, which clearly mentioned the room was equipped with private onsen. However, when we arrived the staff told us that there was a failure on the water pump and they couldnt provide onsen water! The only solution they had offered was some PUBLIC onsen entries on its surrounding area…. This is totally unacceptable and disappointed that we drove so far to here and they couldnt provide this particular service, with no compensation and just this UNRELATED alternatives. Not to mentioned that those public onsen has time limitation which didnt suits our schedule(last entry at 8:30pm)! It was a nightmare that the temperature was below ZERO degree and we had to take a open air bath without the spring Onsen! Whats the difference than we go camping? I immediately referred this matter to the customer service at Hotels.com, but the result was not very helpful! They replied that on the special entey condition they have a footnote that the onsen was unavailabe due to the typhoon damage…I found it was really misleading that, 1st, on the room description, it had mentioned the room would provide a private onsen. 2nd, the picture also showed their rooms are providing such service. Honestly, no one would dig deep to an unobvious footnote! I really hope that they should treat this matter seriously, or this would greatly damage your reputation and service commitment!"

"職員服務態度非常好親切有禮客房清潔程度好好早餐雖簡單亦可以，有機會可以再來。"