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Reviews of Hiroshima Wabisabi Hostel

2.5 out of 5
Hiroshima Wabisabi Hostel
7-28 Noboricho Naka Ward, Hiroshima, Hiroshima

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Accommodation Near Shopping Street
It seems like everything was new and/or recent renovated. If you’re looking to save some money, stay here. I couldn’t imagine 2 people actually staying in the bunk bed room though (I stayed solo).
Stayed 2 nights in Jan 2020
Response from Hiroshima Wabisabi Hostel on 23 Jan 2020
Thank you very much for your stay. We appreciate your review comment. Thank you again. We look foward to your future stay.

6/10 Okay

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cramped was an understatement.
We arrived before check in time hoping to leave our bags but staff were kind enough to check us in. That was where the joy ended. Fourth floor room. No lift. With heavy cases it was a huge struggle to get our gear to our room. The room was crazy small. 2 double beds. The room between the beds so narrow you had to shuffle sideways through the whole room. No room to have easy access to luggage. Toilet leaked. Sink didn't drain properly. Only 3 pillows for 4 people. Didn't notice till staff had left. Noise carried badly. You could hear all the guests all the time. Thank goodness Hiroshima was so wonderful that we wanted to be out of the room all the time.
Stayed 2 nights in Jan 2020
Response from Hiroshima Wabisabi Hostel on 13 Jan 2020
I would like to express my gratitude to you for choosing our place. First of all, we are sorry that an acceptable standard was not met during your visit. Thank you for your frank review. We will do our utmost to make marked improvements and changes to our services.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality budget hostel not too far from the main railway station, not hard to find if you have a map. The room we had was quite small with a bunk bed, but it served our need perfectly. Bathroom was tiny, but again it was fine by us for the price. Easy, no frills, cheap and safe accommodation.
Stayed 2 nights in Oct 2018
Response from Hiroshima Wabisabi Hostel on 14 Nov 2019
The staff and I would like to express our gratitude to you for choosing us.Your words will push us to greater heights, and we will strive to provide even better service from now on. All our staff eagerly await your next visit at our humble place. We would like to thank you from the bottom of our hearts for your visit and your kind comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and unassuming, but very nice and modern once you get inside. The staff is really accommodating. The rooms are more typical Japanese style where you are blocked in and two people can’t walk by each other because it’s so small. The beds are tatami with futons. Young people may be able to handle this, but my 45- year old back didn’t do well with it. The location is fabulous. Within five minutes you can be near all sorts of shopping and food.
Stayed 1 night in Dec 2018
Response from Andy on 5 Jan 2019
Thank very much for staying here, and also thanks to your beautiful comment. Hope you had a very nice trip in Hiroshima, maybe come back again in the future! Wish you all the best!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good location but very very small bathroom and room. Room was smelly.
Stayed 2 nights in Nov 2018
Response from Andy on 5 Jan 2019
Thank you so much for staying here and we are appreciate that you gave us comment. We will solve the problem in the room, and promise to give better service. Hope you can come back here again in the future!

8/10 Good

Cathy, Australia

Liked: Cleanliness, staff & service
The English-speaking staff member was helpful. The room for the three of us, with ensuite bathroom was compact but comfortable enough. We made use of the tatami lounge area for relaxing, and this was a pleasant space. The yukatas were a nice touch. Wi-fi worked fine.
Stayed 1 night in Sep 2018

6/10 Okay

Sarah, Melbourne, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very compact hotel in a central location in Hiroshima. Our room was very compact for our group of 4 - 2 adults & 2 children. The bathroom was particularly tiny. There was a comfortable tatami lounge that we took advantage of, however, which helped make up for the small room.
Stayed 1 night in Sep 2018

8/10 Good

Alistair, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable with great staff
Staff were very helpful, allowing me to check in early and helping with with a phone issue I had. Room was clean, comfortable and well-located, about a 10 minute walk from the train station.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018
Response from Hiroshima wabisabi hostel on 10 May 2018
Thank you for your quick feedback. We are glad if you enjoyed stay our hostel. We eagerly await your kind return in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel close to station and sights
The hotel is a short walk or a couple of stops on the streetcar from Hiroshima station. It is also very close to a number of different sights, including the Peace Memorial Park. The room was very comfortable and quiet. Would definitely stay here again.
Stayed 2 nights in Apr 2018
Response from Andy on 25 Apr 2018
Thank you very much for your beautiful comment, we are so glad that you had a nice experience here! We will continue to upgrade our service better, and we are looking forward to see you again in the future! Wish you all the best, have a wonderful trip in Japan!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the city hostel
Overall good. Good area.
Response from Andy on 25 Apr 2018
Thank you very much for your nice comment. Wish you have a wonderful trip in Japan, and we are looking forward to see you again!

10/10 Excellent

Jon, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel.
Top location, close to the shopping precinct and the loop buses. Plenty of little places to eat in the surrounding streets. Easy walking distance to the Peace Park. Friendly helpful staff. It doesn't look like much from the front door but I think you will be pleasantly surprised. Would definitely stay here again.
Stayed 2 nights in Jan 2018
Response from Fumi from Hiroshima wabisabi Hostel on 30 Jan 2018
Thank you for visiting us on your trip this time. Also, we would like to thank you for the abovementioned compliments. Your feedback is invaluable to us and we will continue to strive for greater heights. We eagerly await the day you will stay by us again.

10/10 Excellent

Shotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

koji

Stayed 2 nights in Jul 2020
Response from Hiroshima Wabisabi Hostel on 24 Aug 2020
koji様、この度は当館にご宿泊いただき、誠にありがとうございました。またのご利用をスタッフ一同、心よりお待ちしております。

4/10 Poor

Maria, スペイン　マドリード

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
1カ月前から3名で予約していたのに、枕やタオルの準備が2枚しかない。部屋を出ようとすると、ドアのアラームがずっと鳴ってて部屋に出れなかった。スタッフも居なかったし、どこにお問い合わせればいいか分からなかった。少しガッカリ。
Stayed 1 night in Jul 2020
Response from Hiroshima Wabisasbi Hostel on 31 Jul 2020
この度は事前の準備が整っておらず、また、お客様のご要望に沿えず誠に申し訳ございませんでした。またのご利用をお待ちしております。

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Hiroshima Wabisabi Hostel on 16 Mar 2020
この度は数ある宿泊施設の中より当館をご利用いただき、誠にありがとうございました。 またのご利用をスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020
Response from Hiroshima Wabisabi Hostel on 15 Mar 2020
この度は数ある宿泊施設の中より当館をご利用いただき、誠にありがとうございました。 またのご利用をスタッフ一同心よりお待ちしております。

8/10 Good

hiroaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hiroshima Wabisabi Hostel on 5 Mar 2020
この度は数ある宿泊施設の中より当館をご利用いただき、誠にありがとうございました。またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hiroshima Wabisabi Hostel on 22 Jan 2020
Thank you very much for your stay. We appreciate your review comment. Thank you again. We look foward to your future stay.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の明かりが暗いくらいかな 夜は気にならず
Stayed 1 night in Aug 2019
Response from Hiroshima Wabisabi Hostel on 9 Aug 2019
この度は数ある宿泊施設の中より当館をご利用いただき、誠にありがとうございました。 今後もお客様にご満足いただけるサービスに努めて参ります。 またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Stéphanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from wabisabi staff on 9 Jul 2019
Thank you for visiting us on your trip this time. On behalf of the staff, I would like to thank you for your speedy reply and kind compliments. Your feedback is invaluable to us and we will continue to strive for greater heights. We look forward to your patronage again and we will be delighted to be at your service again. Thank you for visiting, and we would like to express our heartfelt gratitude for choosing us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Hiroshima wabisabi Hostel on 24 Jul 2018
We are truly grateful to you for choosing our place. Thank you for your honest feedback. We will be sure to respond to your observations and further improve our services. Once again, we deeply regret the dissatisfaction you experienced during your visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Preis-Leistungs-Verhältnis. Alle sehr freundlich.
Stayed 2 nights in Jul 2018
Response from Hiroshima wabisabi Hostel on 24 Jul 2018
The staff and I would like to express our gratitude to you for choosing us. We will strive to provide even better service from now on. We would like to thank you from the bottom of our hearts for your visit and your kind comments.

10/10 Excellent

emu, nagoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まりだけど必要なものは揃ってます。そして、畳は寛げます。
今回、仕事で宿泊しました。仕事でしたので素泊まりのホテルを探していてこちらにしました。（朝食、昼食、夕食ともに仕事先で食べるので） 部屋は、フロアの廊下から靴を脱いで上がる和式で部屋の中は畳でしだ。 畳は、どこにでも座れるのでとても寛げます。 アメニティも各フロアの廊下に設置してあり、必要な分だけを各自で持って行くスタイルです。 バスタオル、フェイスタオル、歯ブラシ、体を洗うスポンジ、浴衣が廊下に設置してあります。 浴室には、ボディーソープとシャンプー（たぶんリンスインシャンプーだと思われる） ドライヤー、冷蔵庫も部屋に揃っています。
Stayed 1 night in Jun 2018
Response from Hiroshima wabisabi hostel on 5 Jul 2018
この度は、当館をご利用頂き誠にありがとうございます。スタッフ一同、心より感謝申し上げます。 これからもお客様にご満足いただける工夫をスタッフ一同取り組んでまいります。 これからもどうぞ宜しくお願い致します。

6/10 Okay

Dieter, Ba-Wü

Liked: Cleanliness
Disliked: Staff & service
Japanisch, zentral
In guter Lage, zentral: Friedenspark, Shukkeien-Garten (sehr schön!) und Shopping-Mall zu Fuß erreichbar. Straßenbahnhaltestellen ringsum, ebenso Parkplätze. Einrichtung japanisch-spartanisch mit breiten Futonbetten. Eng. Tee kostenlos. Null Service.
Stayed 2 nights in May 2018
Response from Hiroshima wabisabi hostel on 5 Jul 2018
We are extremely grateful and delighted to receive your compliments. We hope that we will have the opportunity to serve you again in the near future. On behalf of the staff, I would like to express my heartfelt gratitude towards you for choosing us.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
女性にとっては最悪。全てが使いにくいし怖い。あれであのお値段は高すぎる。二度と行きたくないホテル。
Response from 　広島ワビサビホステル　スタッフ山嶋 on 18 May 2018
この度は、当館にご宿泊頂き誠にありがとうございました。お客様のご期待にお応えできませんでしたことを心よりお詫び申し上げます。 誠に申し訳ございません。 今後、スタッフ一同、改善に努めてまいります。 どうぞよろしくお願い致します。

8/10 Good

Marie-Neige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hiroshima wabisabi hostel on 10 May 2018
Thank you for your favorable feedback. We are glad if you enjoyed stay our hostel. We look forward to your next visit!

8/10 Good

vanessa, Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione e struttura ma senza ascensore
Hotel consigliato, posizione ottima, a tre fermate di tram dalla stazione dove partono bus e treni. Nei dintorni ci sono ristoranti e supermercati e il quartiere turistico. Con la stessa linea di tram si arriva al museo e al memoriale. Struttura molto carina. Unica pecca non c'è l'ascensore e le scale sono molto ripide e da fare con le ciabatte di cortesia che ti offrono. Attenzione all'orario del check in perché dalle 12 alle 16 la reception è chiusa. Noi siamo state fortunate perché abbiamo incontrato la persona che lavora lì e che stava uscendo per caso, e come di norma è stata gentile e ci ha fatto entrare.
Response from Hiroshima wabisabi hostel on 10 May 2018
Grazie per il tuo commento！ The Management and Staff would like to thank you for the wonderful cpmments. We appreciate your recommendation of our place to welcoming others. Our warm hospitality awaits your return sometime soon. Grazie di nuovo

8/10 Good

宝宝, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities
清潔な部屋
路面電車の駅からも近くお部屋も清潔でベッドも広すぎるくらい大きかったです。ポットがあれば最高です。 また機会があればお願いしたいと思っています。
Stayed 1 night in Dec 2017
Response from 広島ワビサビホステル on 4 Jan 2018
この度はご宿泊いただきありがとうございます。 お褒めのお言葉ありがとうございます。 頂いたご感想は今後の運営にできる限り活かしていきたいと思います。 またのご宿泊をお待ちしております。

8/10 Good

jack, japan

Liked: Cleanliness, staff & service, room comfort
チョーオススメ！
市内の仕事、ショッピングに便利な立地です！ 日本に来たら、広島に来たら、是非泊まるといいよ！スタッフの方もフランス出身で、なんと英語もペラペラ！
Stayed 1 night in Nov 2017
Response from 広島ワビサビホステル on 18 Nov 2017
この度は、当館にご宿泊いただきありがとうございました。 とても嬉しいコメントをいただき、スタッフ一同、大変喜んでおります。 またのお越しを心よりお待ち致しております。