6/10 Okay
Verified traveller
5 Oct 2020
Liked: Property conditions & facilities
Pros:
- It’s like a ready-to-move-in apartment: there’s a washing machine, kettle, microwave oven, fridge, a small kitchen place with small kitchen sink kitchen wardrobe with some cookwares (available inside of the room or you can take some in the storehouse downstairs, small wardrobe with lots of hangers, iron table, a safe and even a scale. Basically, you can serve yourself like when you’re at home.
- A drier downstairs in case you want your clothes to dry faster, free to use.
- Very good location on Bui Vien Street.
- Good price.
Cons:
- TV was there but not working. Even the housekeeper didn’t know how to make it work. The owner also refused to answer my phone messages.
- No welcome staff upon arriving. You have to call them in order to get in and chances are they don’t pick up. I called the owner 8 times within 15 mins. No one picked up and she didn’t care to call me back (8 missed calls were so hard to ignore but she did it). I went to my confirm booking email, there was another number to call but also no one picked up. I had to walked around and asked the neighbor, luckily she gave me another number of the co-owner. 5 mins later, the housekeeper living near by came to open the door for. I had to wait hopelessly for 30 mins to get in and received NO apologies.
- There’s a number sticked everywhere in the building to contact whenever you need help but unfortunately, texting or calling, all I received was being ignored.
- Almost zero room service
Verified traveller
Stayed 7 nights in Sep 2020