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Reviews of RAMADA ENCORE BY WYNDHAM SAIGON D1 (Formerly M Boutique Hotel Saigon)

4 out of 5
RAMADA ENCORE BY WYNDHAM SAIGON D1 (Formerly M Boutique Hotel Saigon)
7A Thai Van Lung, Ben Nghe Ward, District 1, Ho Chi Minh City

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 588 reviews" "
Rating 8 - Good. 259 out of 588 reviews" "
Rating 6 - Okay. 67 out of 588 reviews" "
Rating 4 - Poor. 25 out of 588 reviews" "
Rating 2 - Terrible. 13 out of 588 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jawaid, Osaka

Liked: Cleanliness, property conditions & facilities
Breakfast is Ok but staff cannot speak English. Location is ok but I request for upper floor room, they gives me on 2nd floor. Last day they ask me to pay for small face towel, it’s cannot clean after washing, I said I put on floor to replacement, Strange!
Stayed 6 nights in Apr 2024

10/10 Excellent

Ong Swee, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very friendly and helpful. Room was a tad small but serve it's purpose. Excellent location. Walkable to City centre.
Stayed 4 nights in Apr 2024

10/10 Excellent

Aung

Liked: Cleanliness, staff & service, property conditions & facilities
We like your service and staffs are friendly and smart . And beautiful location take good care And continue 👍
Stayed 6 nights in Apr 2024

8/10 Good

Kyung Duk

Liked: Cleanliness, staff & service, amenities
A good, decent 3 -star level property. The only treadmill in the workout room was not functioning and the staff didn’t even know about it. Small rooms but otherwise a nice hotel and I’d recommend it and would stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Najibullah, Kabul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people.
Stayed 3 nights in Apr 2024

6/10 Okay

Jennifer

Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff really friendly and helpful. Nice breakfast. Good location with restaurants within a 5 min walk. Room was nice. Swimming pool area only had a couple of beds you could use which was a shame as it made this area hard to use.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not new but it has been maintained well and current styling. Location is great for access to Japantown and good area for nightlife.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the highlight of this hotel. They go out of their way to make you feel comfortable and always have a welcoming smile. Breakfast is amazing with brilliant omelettes made by the staff in a matter of minutes. The location is a huge plus for this hotel too. Thanks to the staff for making our time in HCM so special.
Stayed 3 nights in Feb 2024
Response from Jackie on 1 Mar 2024
Dear Jon,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1. We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

8/10 Good

Horace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very nice little hotel in heart of District 1. room a bit small, but clean, functional, and liveable. don't expect luxury though. the roof top cafe is too small as breakfast venue for all guests in peak time in morning. breakfast offerings quite good. staff service very good.
Stayed 4 nights in Feb 2024
Response from Jackie on 1 Mar 2024
Dear Horace,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

10/10 Excellent

Kirk, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At the end of a dead end street, super easy to find and very quiet at night in this very busy city! Staff are very helpful and super polite, great breakfast every morning. We will stay here the next time we visit.
Stayed 14 nights in Feb 2024
Response from Jackie on 23 Feb 2024
Dear Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1. We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

10/10 Excellent

Anh Khanh Bao

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jackie on 23 Feb 2024
Dear Anh Khanh Bao,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1. We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are wonderful and was very helpful
Amazing friendly staff
Stayed 2 nights in Feb 2024
Response from Jackie on 23 Feb 2024
Dear Isaiah,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1. We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

10/10 Excellent

Konstantin, Tarzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, staff is nice, good breakfast! Area is convenient. The only downside Aircon is very week and it’s very hot in the room.
Stayed 3 nights in Feb 2024
Response from Jackie on 23 Feb 2024
Dear Konstantin,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

10/10 Excellent

michael

Stayed 3 nights in Feb 2024
Response from Jackie on 23 Feb 2024
Dear Michael,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1. We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime property but inside
Stayed 2 nights in Jan 2024
Response from Jackie on 23 Feb 2024
Dear Pradeep,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

8/10 Good

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located
Classic chain hotel, clean and centrally located. Staff are biggest assets. Hotel located in dead end st so not looking appealing! Overall worth all money you pay for room,
Stayed 4 nights in Jan 2024
Response from Jackie on 31 Jan 2024
Dear Valued guest,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

8/10 Good

THEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jackie on 31 Jan 2024
Dear Valued guest,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

4/10 Poor

Ahmet Sedat

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not worth it
Hotel rooms and bathrooms are very small breakfast very poor it’s not worth it that price
Stayed 2 nights in Jan 2024
Response from Jackie on 31 Jan 2024
Dear Valued guest,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

10/10 Excellent

XUFENG, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mrs. Christina / FOM on 17 Jan 2024
Dear Valued Guest,Thank you for your feedback.Have a nice day !!!

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mrs. Christina / FOM on 17 Jan 2024
Dear Valued Guest,Thank you for your feedback.Have a nice day !!!

8/10 Good

tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller than I expected, very little space for luggages . Tha bathroom was small too but the location was good, walking distance to many land marks. Staff was nice and polite.
Stayed 1 night in Jan 2024
Response from Mrs. Christina / FOM on 17 Jan 2024
Dear Valued Guest,Thank you for your feedback.We well noted and informed the hotel's management.Have a nice day!!!

6/10 Okay

See chet

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mrs. Christina / FOM on 17 Jan 2024
Dear Valued Guest,Thank you for your feedback.Have a nice day !!!

10/10 Excellent

ludovick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Near all the major sightseeing venues. A short walk to the Opera House.
Stayed 3 nights in Jan 2024
Response from Mrs. Christina / FOM on 17 Jan 2024
Dear Valued Guest,Thank you for your feedback.Have a nice day !!!

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and hotel was in a good loaction.
Stayed 7 nights in Jan 2024
Response from Jackie on 10 Jan 2024
Dear Donald,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1.We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like complete renovation carried out very impressed small room but for the rice excellent
Stayed 1 night in Dec 2023
Response from Jackie on 10 Jan 2024
Dear Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1.We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Difficult to navigate the busy roads
Response from Jackie on 10 Jan 2024
Dear Elizabeth,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and hope to welcome you back soon.Best regards,Ramada Encore Saigon

10/10 Excellent

DAEJUNG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for business. Staff are very kind and helpful. It was pouring heavy rain when checking in, but the staff handled all luggage and escorted guests with a big umbrella. Didn't get a single drop of rain on me. Many thanks!!
Response from Jackie on 23 Feb 2024
Dear DEAJUNG,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1. We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and extended it. Love the roof top pool. Love the buffet breakfast. Staff was nice. Internet was good. TV had some English channels. A short walk from many buildings.
Stayed 2 nights in Dec 2023
Response from Jackie on 10 Jan 2024
Dear Alexandre,Thank you for taking the time to leave such an incredible review of Ramada Encore by Wyndham SG D1.We take pride in the services we offer and are delighted to hear about your satisfaction.We look forward to welcoming you back again.Best regards,Ramada Encore Saigon

8/10 Good

Glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but the hotel is very conveniently located in central Saigon.
Stayed 2 nights in Nov 2023
Response from Mrs. Christina / FO Manager on 1 Dec 2023
Dear Valued Guests,Thank you for your feedback.We look forward to welcoming you back at our hotel.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HCMC
Nice hotel in central HCMC. It has a pool and a strong breakfast buffet. Cost was good value for money.
Stayed 2 nights in Nov 2023
Response from Mrs. Christina / FO Manager on 21 Nov 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

10/10 Excellent

Marco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos estándar de hotel está pequeños, pero tiene buen servicio, buen desayuno incluido y está accesible para moverse a pie, por los alrededores
Stayed 3 nights in Oct 2023
Response from Mrs. Christina / FO Manager on 30 Oct 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast was great also, only complaint was we were only given one room key which was needed to use aircon so the room was always hot and aircon took hours to kick in. Otherwise, great stay
Stayed 2 nights in Sep 2023
Response from Mrs. Christina / FO Manager on 22 Sept 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

2/10 Terrible

Ashish

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Better options at the same price
The internet just jammed out while i was in the middle of a business call and I had to repeatedly tell them what the problem was . I had a voucher credit from Hotels.com for the property for dining and beverages yet they didn't acknowledge that and eventually charged me for it
Stayed 4 nights in Sep 2023
Response from Mrs. Christina / FO Manager on 22 Sept 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

8/10 Good

Sudhir

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good Property. Bath room Size is very small. Rest of the facilities are good. Very good and supportive staff.
Stayed 5 nights in Sep 2023
Response from Mrs. Christina / FO Manager on 18 Sept 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

8/10 Good

sean

Travelled with family
very close to everything
Stayed 2 nights in Aug 2023
Response from Mrs. Christina / FO Manager on 1 Sept 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

10/10 Excellent

Hy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent
Stayed 4 nights in Aug 2023
Response from Mrs. Christina / FO Manager on 1 Sept 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

6/10 Okay

Carl

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Mrs. Christina / FO Manager on 21 Aug 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

4/10 Poor

Pei Jie

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Mrs. Christina / FO Manager on 14 Aug 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

8/10 Good

Jomar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Saigon. Close to dining options.
Stayed 2 nights in Jul 2023
Response from Mrs. Christina / FO Manager on 29 Jul 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

8/10 Good

Shruti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and there are heaps of dining options at walking distance. The room and especially the bathroom is small - very similar to the photos. Staff is friendly and helpful! Would definitely stay here the next time we are in Saigon.
Stayed 2 nights in Jul 2023
Response from Mrs. Christina / FO Manager on 24 Jul 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

6/10 Okay

Chieu, Tucson

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The accommodation is really uncomfortable, and the location is not convenient.
Stayed 2 nights in Jul 2023
Response from Mrs. Christina / FO Manager on 24 Jul 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

10/10 Excellent

Kian Lam

Stayed 1 night in Jun 2023
Response from Mrs. Christina / FO Manager on 27 Jun 2023
Dear Valued Guests,Thank you for your feedback.Best regards,

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and service is good. One thing to take note is when cleaning the restaurant table. Need to wipe the whole table rather just wipe the dirty spot. Also to change a new plate mat after using by each person, rather just wipe clean.
Stayed 3 nights in Jun 2023
Response from Jackie-Assistant Operations Manager on 21 Jun 2023
Dear James,We very much appreciate your comments regarding your stay at Ramada Encore by Wyndham SG D1.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We look forward to being of service to you again and hope to better meet your expectations in the future.Best regards,Jackie-Assistant Operations Manager

10/10 Excellent

Nadarajah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Mrs. Christina / FO Manager on 19 Jun 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

10/10 Excellent

Kian Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent service provided by the hotel staffS.
Stayed 3 nights in May 2023
Response from Mrs. Christina / FO Manager on 23 May 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

10/10 Excellent

Malleswara, TORONTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast. Clean and Nice.
Stayed 2 nights in Apr 2023
Response from Mrs. Christina / FO Manager on 30 Apr 2023
Dear Valued Guest,Thank you for your feedback.Best regards,

2/10 Terrible

salim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
i didnt like the staff at all. rude. dont speak english. not helpful. rooms are small
Stayed 4 nights in Feb 2023
Response from Mrs. Christina / FO Manager on 30 Apr 2023
Dear Valued Guest,Thank you for your feedback .Best regards,

8/10 Good

Ronny, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is small and there are no place to put our luggage.
Stayed 2 nights in Apr 2023
Response from Mrs. Christina / FO Manager on 26 Apr 2023
Dear Valued Guest,Thank you for your feedback.Best regards,