Rooftop pool

Reviews of Roseland Sweet Hotel & Spa

3.5 out of 5
Roseland Sweet Hotel & Spa
04 Cao Ba Quat Street, Ho Chi Minh City, Ho Chi Minh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 100 reviews" "
Rating 8 - Good. 19 out of 100 reviews" "
Rating 6 - Okay. 5 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

KD, CHERAS

Travelled with partner
Liked: Cleanliness, staff & service
Firstly, it is not a 4 star hotel. The surrounding area was not so conducive. The restaurant staff were good. The reception staff not so good. The doorman Charlie was excellent.
Stayed 3 nights in Apr 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 22 Apr 2024
Dear Ms. KD,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

10/10 Excellent

LAI

Liked: Staff & service, property conditions & facilities
Good location, staff are friendly and room very clean
Stayed 1 night in Apr 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 4 Apr 2024
Dear Mr. Lai,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been stay for 4 day I’m very happy with the staff there j thin he name is. Wy. He been helping me went I ask he something I dont know thank you. Wy
Stayed 1 night in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 1 Apr 2024
Dear Mr. Richard,We would like to thank you for your best review regarding your stay at our hotel. At Roseland Sweet Hotel & Spa, we make sure to bring to guest the great experience during guest's stay.We are pleased that you found the true hospitality during your stay from our team.Once again, thank you for choosing us as your home in Ho Chi Minh City and we look forward to welcoming you back in the future.With best regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stay there for 4 day. The hotel what nice and the staff watch 9 and helping me a lot stuff went I need them. I think the staff he work there he name wy. He it to friendly with all the guest to stay there. Thank you. So much. Wy
Stayed 4 nights in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 28 Mar 2024
Dear Mr. Richard,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 Excellent

Hau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuyệt vời
Stayed 1 night in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 30 Mar 2024
Dear Mr. Hau,Thank you you spending your time review our Roseland Sweet Hotel & Spa. We are pleased to know that all of our team have brought you the best time here. Our staff have gone beyond to fulfill all of your request.Once again, thank you for choosing our hotel and hope to see you again in the near future.Best regards.

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, nice staff good location
Stayed 1 night in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 26 Mar 2024
Dear Ms. Julia,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable room with small bathroom. Simple free breakfast, pool and massage therapy available. Polite and helpful staff. Shower in bathtub was not to my liking. The hotel is located conveniently to major shopping and a huge selection of restaurants.
Stayed 4 nights in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 24 Mar 2024
Dear Mr. Anthony,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept
Stayed 3 nights in Feb 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 26 Feb 2024
Dear Mr. Anand,We are nothing short of delighted to have the opportunity to welcome you to Roseland Sweet Hotel & Spa. On behalf of the hotel community, we would like to express our gratitude for your great compliment and the absolute rating for us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards,

10/10 Excellent

Masaru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean and well maintained facility, with a nice little rooftop pool. Room was very clean and staff were very friendly and helpful. Mike at the front desk was a great host and really helped to set a positive tone for our stay.
Stayed 3 nights in Feb 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 24 Feb 2024
Dear Mr. Masaru,Thank you for choosing our hotel and taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Roseland Sweet Hotel & Spa.Thanks & Best Regards,

8/10 Good

Ju Chin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Location was great and rooms were clean.
Stayed 4 nights in Jan 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 20 Jan 2024
Dear Mr. Andrew,Thank you very much for your review, we are delighted to read that you enjoyed your recent stay at Roseland Sweet Hotel & Spa. It was a pleasure having you as our guest, and we hope to welcome you again, whenever your travels bring you back to our beautiful HCMC.Many thanks and best regards,

2/10 Terrible

Rajeev

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Maria Lotus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd like to praise Kevin, male staff who assisted us in getting taxi to get backhome. also, there was a male staff who is good in accommodating us while we were in the reception and took care of our luggages. i just forgot his name, he's friendly.
Stayed 3 nights in Dec 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 9 Jan 2024
Dear Ms.Maria Lotus,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and clean hotel
Amazing hotel with superb customer service from front desk to manager to bell person!
Stayed 1 night in Jan 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 9 Jan 2024
Dear Mr. Anonymous,What a lovely review that you have written about our Roseland Sweet Hotel & Spa. We are pleased that our staffs were up to your expectations. Rest assured that we always try our best to deliver a high quality of accommodation to you because we hope the time you spent in HCMC will be your sweet memories. Hope to see you soon.Best wishes to you.

10/10 Excellent

Django

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome, friendly staff. Super fair price. I am a foreigner and all of my needs were met. Special thanks to wy, boo, and Helen who are amazing to deal with
Stayed 1 night in Dec 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 30 Dec 2023
Dear Mr. Django,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our facilities, services and staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.Best Regards,

10/10 Excellent

Chino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful, there is a fancy pool at the highest area, the view at night is amazing I can see lots of beautiful buildings, you can enjoy the delicious cocktail, mocktail and beer.
Stayed 1 night in Dec 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 28 Dec 2023
Dear Mr. Chino,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 Excellent

Victoria, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Next to a lot of restaurants and 2 really nice malls. Lots of places to go shopping around here. My room was very clean and housekeeping did a great job of making sure it was clean everyday. WY was very helpful and amazing and helped me with bringing down all of my luggage and making sure I was ready to go. He also made sure I left nothing behind in my room. The whole staff is very helpful and will make sure your luggage gets handled to your room and when you leave. Definitely will come back here when I’m back in Saigon!
Response from Thanh Nguyen ( Mr. ) - General Manager on 25 Dec 2023
Dear Ms. Victoria,On behalf of Roseland Sweet Hotel & Spa, I send my sincerest thank to you for choosing us as a part of your journey to Vietnam.We are very happy when we see you had great time in HCMC. It is encouragement with us to bring the most exciting experience to tourists in future.We also send your thank to all the member in our hotel. We are looking forward to see you again and we hope we will have a chance to serve you one more time or your friends, relatives.Please contact with us if you need any assistance. It's our pleasure to serve you and your family.Kind regard,

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot in HCMC
Clean comfortable quiet hotel. Wy was very helpful. Check in easy. Desk staff welcoming and friendly. The ladies on the breakfast buffet were fantastic too, the breakfast was superb.
Stayed 4 nights in Nov 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 25 Nov 2023
Dear Mr. Benjamin,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard

10/10 Excellent

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Clean and spacious with jacuzzi tub and hi-tech Japanese toilet. The massages are superb.
Stayed 1 night in Oct 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 4 Nov 2023
Dear Mr/Ms. Kiera ,All of us at Roseland Sweet Hotel & Spa would like to offer our sincere thanks for your delightful review. We are glad to hear that you had an enjoyable stay with us and appreciated our room, location, breakfast and staff. We make sure to pass your great words to our team. We ensure to make improvements to deliver the qualified professional service to our guests.We hope to see you again with the best service.Best Regards,

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected relocation
Although we booked here the room was broken they told us and sent us to their sister hotel. They were accommodating and paid for taxi. The breakfast ladies were absolutely lovely and Tai was very helpful with luggage and taxi flag downs
Stayed 3 nights in Oct 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 31 Oct 2023
Dear Ms. Julie,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

10/10 Excellent

Melanie

Business traveller
Liked: Amenities
Everything is fine. Especially, I felt their good hospitality. When I visit there again, I will stay there.
Stayed 3 nights in Oct 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 18 Oct 2023
Dear Mr/Ms. Melanie,Thank you for choosing Roseland Sweet Hotel & Spa and for your wonderful review.Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. Customer satisfaction is really important for us and your positive feedback will help us with our continuing effort to improve the service quality.Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Roseland Sweet Hotel & Spa very soon.With kind regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff WY is good and nice
Stayed 3 nights in Oct 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 14 Oct 2023
Dear Mr. Anonymous,Thank you so much for your stay as well as your delightful review. To be honest, your positive feedback is always a source of motivation for all of us. And it certainly was a pleasure for us to be at your service and we all look forward to welcoming you again soon.Thank you and best regards,

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities, room comfort
Good location
I stayed here and thought it was a good location and the rooftop pool was nice. I think for the price and all things considered its quite nice.
Stayed 1 night in Sep 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 25 Sept 2023
Dear Mr/Ms, Jeffrey Thank you very much for your support and for taking the time to share such kind feedback. We are thrilled that you enjoyed our facilities. I would also like to thank you for highlighting the efforts of the team, I will be sure to share your kind feedback with them to further reinforce their efforts.Please do let us know when you are planning a return visit as we are all looking forward to welcoming you back for another memorable stay.Yours Sincerely,

8/10 Good

Ahmed

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, good service
Mike is really helpful and friendly. He gave me all the information I need. Location is very good, close to all places I had to visit.
Stayed 2 nights in Sep 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 14 Sept 2023
Dear Mr. Huy,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 Excellent

Vu

Liked: Cleanliness, staff & service, property conditions & facilities
Wy was excellent customer service
Stayed 1 night in Aug 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 4 Aug 2023
Dear Mr. Vu,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 Excellent

Huong Xuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff,very good location, the room is superb clean. Highly recommended
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 8 Jun 2023
Dear Ms. Huong Xuan,Warmest greetings to you from Roseland Sweet Hotel & Spa.We place tremendous value on guest feedback and cannot thank you enough for taking the time to share your experience at our hotel with others on the site. We take the utmost pride in our work and are flattered that you felt this too. We just hope that each guest experiences that same high level of warm and welcoming service.Once again, we sincerely thank you for your kind and we do hope we will have the chance to welcome back for your next trip to HCMC.Best Regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay great, and lovely staff.
Stayed 1 night in Jun 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 4 Jun 2023
Dear Mr. Ryan,Thank you for choosing Roseland Sweet Hotel & Spa for your stay and taking time to share your feelings about us. We are happy to know that you are satisfied with the services provided by the hotel. Customer satisfaction is always the top priority for our team to strive more and more. I will send these good reviews to our hotel team to motivate all the advantages that we got. We hope to see you again so that the hotel has the opportunity to create better experiences for you. Wish you always happy and healthy.

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay! Would recommend
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 2 Jun 2023
Dear Mr. Jarrod,How wonderful to read your detailed comments about your recent stay at Roseland Sweet Hotel & Spa. Thank you very much for sharing your experience.We are delighted that you enjoyed the services of the hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal.We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back.Best Regards,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
i was a quick and easy stay , very central, the staff was very helpful and the establishment was very clean
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 2 Jun 2023
Dear Mr. Peter,Thank you for sharing such a wonderful review of your Roseland Sweet Hotel & Spa experience.We very much appreciate your kind comments that highlight the impressive levels of service that you received from our staff, it is a delight to know that you enjoyed room clean, location.We hope to have the pleasure of Roseland Sweet Hotel & Spa you back soon.Best wishes,

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable & clean property,easy to excess all the needy things, lovely and careing staff ,
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 1 Jun 2023
Dear Mr/Ms. Adam,Thank you so much for sharing your impressions after your recent stay at Roseland Sweet Hotel & Spa.We highly appreciate your nice words about your fantastic experience. Achieving the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We're deeply proud that our service was high - evaluated by you. We are very delightful to hear that you liked our service and staff. Thank you so much for all the sharings and kind understanding, which are very valuable for us to improve the service for the better.Once again thank you very much, we are looking forward to your next visit to HCMC with your family.Warm regards,

10/10 Excellent

cec

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy to walked everywhere, friendly staff and good service, the room is so clean . Nice decorations :)
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 1 Jun 2023
Dear Mr/Ms. Cec,Thank you so much for sharing your impressions after your recent stay at Roseland Sweet Hotel & Spa.We highly appreciate your nice words about your fantastic experience. Achieving the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We're deeply proud that our service was high - evaluated by you. We are very delightful to hear that you adored our location and room. Thank you for all the sharings.Once again thank you for choosing Roseland Sweet Hotel & Spa. We are looking forward to your next visit to HCMC.Warm regards,

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
The good place, friendly staff, nice clean room, has a very nice terrace and swimming pool overlooking the whole city.
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 1 Jun 2023
Dear Ms. Linda,Greetings from Roseland Sweet Hotel & Spa. Thank you for taking the time to share your experience. We truly value all guest feedbacks. It was such a pleasure to have you staying with us and we are thrilled that you had an amazing stay. Your compliments are much appreciated and I shall pass on to Roseland Sweet Team. We are extremely delighted that you chose to stay with us and wish that we shall have the pleasure of welcoming you back in the near future.Best Regards,

10/10 Excellent

Bui Toan

Liked: Cleanliness, staff & service
The pool was beautiful, Rooms were great and tidy. The overall customer service was great. The local area was in a great location.the best service ever.
Stayed 1 night in May 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 1 Jun 2023
Dear Mr. Toan,We would like to express our sincere thanks to you for sharing your amazing experience while staying with Roseland Sweet Hotel & Spa.It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest.Your warm words will be shared with the team, as it is a great source of motivation.We hope you had a great time and surely look forward to your return with your family and friends in the future.Best Regards,

6/10 Okay

seechet

Business traveller
Liked: Cleanliness, staff & service
The photos of the rooms do not tally. It’s much smaller in reality.
Stayed 3 nights in Apr 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 27 Apr 2023
Dear Mr/Ms. Seechet,Thank you for taking your precious time to share the review to us.While we are dedicating to bring the best values to guests, your feedback definitely took us all attention. Please accept our sincere apologies services regarding might not exceeded your expectation. We hope to have the privilege to welcome you back and make your stay be as much as perfect.Wish you all the best.Warm Regards,

6/10 Okay

Toru, Singapore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wifi is not stable
Stayed 1 night in Apr 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 2 May 2024
Dear Mr. Toru,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

10/10 Excellent

Hironori, Kama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Duc

Liked: Staff & service, amenities, property conditions & facilities
最高満足しました。
Stayed 1 night in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 29 Mar 2024
Dear Mr. Duc,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 Excellent

MINH BAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広く、洗練されています。静かですし、人込みを離れて過ごすにはとてもいいホテルです
Stayed 1 night in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 27 Mar 2024
Dear Mr. Minh Bac,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

8/10 Good

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Andres Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta creo, dentro de un barrio donde los testaurantes japoneses abundan y no los propios del pais, hay que desplazarce para comer algo vietnames
Stayed 4 nights in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 21 Mar 2024
Dear Mr. Andres Luna,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.With best regards,

10/10 Excellent

Yusei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Taiki

Stayed 2 nights in Mar 2024

10/10 Excellent

Ken, Yokohama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3泊滞在しました。 まず、ホテルスタッフの対応がとても良かったです。親切丁寧。名前を覚えているのはWyというスタッフですが、英語も通じますしいつも笑顔でいい人でした。基本的に全て英語で大丈夫ですが日本人だとわかると日本語で挨拶してくれます。 部屋はそれなりにですが、価格なりで十分です。トイレのウォシュレットは大変ありがたい。 朝食もよくあるブュッフェですがこの規模のホテルとしたはかなりと思います。 またホーチミン来るときにはここを使いたいです。
Stayed 3 nights in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 14 Mar 2024
Dear Mr. Ken,Warmest greetings from Roseland Sweet Hotel & Spa.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Ho Chi Minh City.Thank you for staying with us, and we are looking forward to get your higher reviews for the next trip.Thank you and best regards,

10/10 Excellent

YU CHUAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for Wy's service, he has done Great Job and Great Work helping during my stay.
Stayed 1 night in Mar 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 10 Mar 2024
Dear Mr. Yu Chan,Warmest greetings from Roseland Sweet Hotel & Spa. Thank you for choosing us among other hotels to host your wonderful stay.We are very happy that you enjoyed your stay at the hotel.We wish you the best of luck and hope to welcome you back with us at very soon.Best Regards,

8/10 Good

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットがあり、ランドリーサービスがある点が一人旅には良かった。 ホテルのフロントはテキパキしていて、時間にもよるが日本語を話せるスタッフもいた。 特にWyさんは非常にフレンドリーでタクシーの手配などスムーズにしてくれた。 毎日小さめのペットボトルの水が2本ついてくる。カバンに入る大きさで重宝した。 場所は日本人街、中心部から近く(近すぎない)観光にも良かった。
Stayed 3 nights in Feb 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 26 Feb 2024
Dear Mr. Ito,Many thanks for taking the time to share your recent experience with Roseland Sweet Hotel & Spa.We are delighted to know that you’ve had a great stay experience with us, especially your impression of the central location of our hotel for your convenience. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

LI WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

HIROMI, IMIZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変満足しました。
Stayed 3 nights in Jan 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 18 Jan 2024
Dear Mr. Hiromi,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 Excellent

TAKUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and comfortable. Thank you Mr.MY.
Stayed 3 nights in Jan 2024
Response from Thanh Nguyen ( Mr. ) - General Manager on 16 Mar 2024
Dear Mr. Takuo,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

10/10 Excellent

Yoshiaki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, friendly highly recommended hotel
The Hotel location is good, easy to access to the famous tourist stop by foot. Food is good, room is clean and I loved the Washet (Electric Bide sheet by Japanese TOTO brand). The staff is well trained and very friendly. Very good service. when we sat on the sofa at the front desk. They always ask us if we need iced juices. Especially Mike was excellent. He tried to communicate with us in Japanese and gave us very good services.
Stayed 3 nights in Dec 2023
Response from Thanh Nguyen ( Mr. ) - General Manager on 9 Jan 2024
Dear Mr. Yoshiaki,We would like to express our sincere thanks to you for sharing your amazing experience while staying with Roseland Sweet Hotel & Spa.It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest.Your warm words will be shared with the team, as it is a great source of motivation.We hope you had a great time and surely look forward to your return with your family and friends in the future.Best Regards,