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Reviews of SILA Urban Living

4.5 out of 5
SILA Urban Living
21 Ngo Thoi Nhiem Street, District 3, Ho Chi Minh City

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 371 reviews" "
Rating 8 - Good. 95 out of 371 reviews" "
Rating 6 - Okay. 13 out of 371 reviews" "
Rating 4 - Poor. 3 out of 371 reviews" "
Rating 2 - Terrible. 1 out of 371 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

pat, walnut

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very modern w nice amenities such as jacuzzi, steam room, sauna, and a beautiful swimming pool
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and wonderful service.
Stayed 7 nights in Mar 2024
Response from Sila Management on 25 Mar 2024
Dear David,Thank you for your stay and review us.We're honor to know you have an enjoyed time at SILA.We hope to welcome you back again in very near future.Regards,SILA Management

10/10 Excellent

Yoichi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sila Management on 25 Mar 2024
Dear Yoichi,Thank you for your stay and rating us.We wish to continue be a place you would select when the travel bring you back to Ho Chi Minh further.Regards,SILA Management

10/10 Excellent

Rhys, Goleta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious clean very nice property
Stayed 5 nights in Mar 2024
Response from Sila Management on 18 Mar 2024
Dear Rhys,Thank you for your stay and rating us.We wish you a great trip along and hope to welcome you back again in very near future.Regards,SILA Management

10/10 Excellent

Minh

Liked: Cleanliness, property conditions & facilities
I love staying here. Very friendly staffs and great place to stay. Close to the attractions and 24/7 convenient shops, coffee shops, restaurants. I will come back next time.
Stayed 1 night in Mar 2024
Response from Sila Management on 12 Mar 2024
Dear Minh,We are pleased to know you had enjoyed your stay with our location, services and our people.We do hope to have you as our loyalty guests in any chance you visit Ho Chi Minh city.Regards,SILA Management

10/10 Excellent

Hung

Liked: Cleanliness, property conditions & facilities
Spacey, friendly, and clean.
Stayed 1 night in Feb 2024
Response from Sila Management on 23 Feb 2024
Dear Hung,Thank you for your comment and rating us.We wish you a Happy New Year and look forward to welcoming you back with us soon.Regards,Sila Management

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasant stay highly recommend.
Stayed 3 nights in Jan 2024
Response from Sila Management on 6 Feb 2024
Dear Hung,Thank you for your rating and recommendation.We wish you a great year ahead and look forward to welcoming you back in the near future.Regards,SILA Management

10/10 Excellent

Elaine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is helpful and the Resturant attached to the hotel is really good. I would advise to buy the breakfast option when purchasing the room.
Stayed 6 nights in Jan 2024
Response from Sila Management on 19 Jan 2024
Dear Elaine,Thank you for your stay at SILA Urban Living and rating us.It's our pleasure to know you have enjoyed your time with us, especial is dining's staffs.We are looking forward to welcoming you back very soon.Regards,SILA Management

10/10 Excellent

Devika

Liked: Cleanliness, property conditions & facilities
Lovely
Stayed 4 nights in Dec 2023
Response from Sila Managment on 19 Jan 2024
Dear Devika,Thank you for your stay at SILA Urban Living and rating us.We are looking forward to welcoming you back very soon.Regards,SILA Management

10/10 Excellent

Christine

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelvin

Stayed 5 nights in Nov 2023

10/10 Excellent

Lourens

Stayed 1 night in Nov 2023

10/10 Excellent

Lourens

Liked: Cleanliness, room comfort
Excellent Hotel
This hotel is great, the rooms are spacious and clean. The bathrooms are also very clean, good water pressure and has everything you need. The staff is excellent and very helpful. The area is also good, there's some nice restaurants and coffee shops right next to the hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Joe, Merced

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
spacious room
Stayed 3 nights in Sep 2023

10/10 Excellent

Tian Seng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service and friendly staff
Stayed 4 nights in Jun 2023

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Matts

Stayed 3 nights in Apr 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The best location we have stayed at through our entire trip in Vietnam. Very modern gym and pool facilities with 24hr access. Lots of appliances in the room including stovetop, microwave. Modern look for the room and all of its facilities. Would highly highly recommend!

10/10 Excellent

Thu Phuong

Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great kitchen, nice to have a washer/dryer in the room, attentive and helpful staff, very clean.

8/10 Good

charlyne

The lobby was smell of food. The room was clean, but at night was noisy. For my next vacation, i probably not choose to stay here.
Stayed 1 night in Dec 2022

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Good location, walking distance to War Museum and Presidential Palace. Close to many coffee and bar shops.

4/10 Poor

Binh

Travelled with family
The property was fine but when my mom checked out they charged her for missing a coffee spoon. We don't mind to pay if we did, and if they l let us know how many spoons, cups, dishes and elses at the day that my mom checked in. That won't be fair to blame what ever missing since we don't even know have it really exited. Very disappointed about this.

10/10 Excellent

Duc

Liked: Cleanliness, amenities, property conditions & facilities
Close to centre, but quiet. Very nice staff and we got a room upgrade.

10/10 Excellent

Claudio, Brooklyn

8/10 Good

Jack, Ellijay

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good location near lots of restaurants and coffee shops. Bed is firm but not hard. Nice room layout. Air conditioning could be colder. Front rooms near street need better sound proof windows.
Stayed 1 night in Nov 2022

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, room comfort
Mr.Tu
Best place to stay staff are very friendly and so is everyone good location and its quiet but yet there’sa few restaurant downstairs from the hotel for a good meal
Stayed 2 nights in Jul 2022

8/10 Good

Xuan Tan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sila Urban Living
Very good place to stay whenever you're in Saigon.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Wonderful location, spacious room and excellent facilities - pool and gym. Don’t want to stay anywhere else if I visit HCMC again.
Stayed 3 nights in Jan 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff were friendly. I always stay at this place whenever i'm in Vietnam
Stayed 6 nights in Jan 2020

10/10 Excellent

Shepherd, Perth,Australia

Travelled with family
Liked: Amenities
Everything is top notch. Nothing to complain about. A
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location- very close to the War remnants museum and palace. Room was very spacious and well designed. Fantastic pool, spa and steam room. Breakfast was good. The showers could be better. The one in the bath sprays water all over the floor. Replace the shower heads or add another movable pane of glass. Reception staff seemed a bit lost on room choices. Booking was made for three people but when we arrived the room only had one bed. They offered a twin which was also not suitable. Eventually we upgraded to a suite. I was not sure if you offered rollaway beds, the staff had no idea what I meant.
Stayed 2 nights in Jan 2020

10/10 Excellent

CHA

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean . Music on live at the restaurant was fabulous.
Stayed 1 night in Dec 2019

8/10 Good

Wing Sze

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall good and comfortable
The trip was to celebrate my birthday and they decorated which surprised me. The room size is good and comfortable, they provided all you needed. The water pressure in both bathroom is not good enough. All receptionists are friendly and helpful. The cleaning standard still need to improve and housekeeping team didn’t refill toiletries and tissue box after clean.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is far but peaceful from the mayhem of saigon. Its about 10-15min walk into livelihood of the city. They serve breakfast but through meals that you get to choose from. No open buffet just a select menu which is scarce.. My whole stay there i ordered the bacon eggs with pancakes..and thats considered two of the 6 meals in the menu already. Their coffee is great with rhe condensed milk on ice.. Their gym is 24hrs along with the pool. Internet is fast. The rooms were precise and cleaned. I have no complaints about the size for the price although i would've liked it to be a bit bigger. The only issue i had was that they charged me full day of $100 usd for a early check-in time. I thought that was ridiculous. For the price this place was great. I would definitely try another hotel with a better location but if you dont mind a bit of a commute into the heart of HCM then this your place for some good privacy.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I can feel the serenity in SILA. However, it's located nearer to the center of HCMC.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The water pressure wasn’t as good. Air conditioning didn’t work at all. The young male Front desk wasn’t quite useful to solve anything such as comp you for what it was from their side.
Stayed 3 nights in Oct 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sila is a great place to stay!
Every time i stay here it gets better and better. Staff is outstanding so comfortable n cozy feels like home!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern property.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third stay and counting...
My third time at Sila. I love how it's close enough to District 1 but away from the madness. Great local coffee shops nearby (Epic Coffee a few streets to the left is great). Large room with high quality soft goods and big bathroom. Super friendly staff who always try to help and make great suggestions. Well equipped (for a hotel) gym and pool.
Stayed 3 nights in May 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is central and staff is very courteous. Facility is modern and smartly designed.
Stayed 2 nights in Apr 2019

10/10 Excellent

LEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience as everywhere is in walking distance
Stayed 3 nights in Apr 2019