Fairmont Royal Pavilion has great potential with its beautiful setting, but the service fell short of our expectations as this is a high end hotel with a price tag to match.
The Fairmont Pavilion has truly stunning views and is a picture perfect setting. However, the overall experience was let down by the level of service, which lacked the warmth and attentiveness
Compared to other, even lower-rated hotels we’ve stayed at on the island, where staff consistently went above and beyond to ensure a comfortable and memorable stay, the Fairmont felt impersonal. The service lacked that special touch that makes guests feel truly welcome and cared for.
While the setting is undeniably beautiful, the experience didn’t quite meet our expectations, especially given the Fairmont’s reputation.
Michelle
2025 年 6 月入住 1 晚
10/10 超赞
Charles
2025 年 4 月 28 日
满意:住宿条件和设施
The property was gorgeous, qnd the staff were very polite and accommodating
Charles
2025 年 4 月入住 5 晚
4/10 很差
James
与家人出行
2025 年 4 月 21 日
Very slow service and overpriced for value.
James
2025 年 4 月入住 4 晚
10/10 超赞
Jonathan Charles
与配偶出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff /place needs a bit of updating and renovating/beautiful location
Jonathan Charles
2025 年 3 月入住 7 晚
10/10 超赞
James
与家人出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely beach and hotel
James
4/10 很差
Donald,St Etienne des Gres
2025 年 3 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Donald
2025 年 2 月入住 2 晚
10/10 超赞
Richard,Brookline
与家人及幼儿出行
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic service at every turn. Rooms are great, food is excellent, and nighttime music was a plus.
Richard
2025 年 2 月入住 7 晚
10/10 超赞
Susan
2025 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful!
Susan
2025 年 2 月入住 2 晚
10/10 超赞
Carole
与配偶出行
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was wonderful for us not too large quiet with lovely grounds and beach. The staff were excellent went out of the way to be helpful. The room was spacious and room service very good. We will certainly return soon
Carole
2025 年 1 月入住 7 晚
8/10 还可以
Brian
2025 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
The people are wonderful… room was solid, perfect location for a relaxing time on a beach in Barbados.
Great food options with very limited effort, many walking within and close to the property.
Bit pricy for the total package, but enjoyed a nice stay.
Brian
2025 年 1 月入住 3 晚
6/10 一般
Uktam
与家人出行
2024 年 12 月 18 日
满意:员工和服务,清洁度
Property has only 2 very good things , very friendly and helpful staff and beautiful seaside , restaurants food quality very poor , no spa at territory , I don’t know how this hotel got so high marks, this hotel 3 plus star real level
Uktam
2024 年 12 月入住 6 晚
2/10 糟糕
nikelle
2024 年 12 月 10 日
nikelle
2024 年 11 月入住 1 晚
10/10 超赞
Troy
商务旅客
2024 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good food and drink. Very accommodating front office staff. Service good at restaurants. Could use some more staff to take drink orders by the pool. Hotel is great. Very chill atmosphere
Troy
2024 年 12 月入住 2 晚
10/10 超赞
Marianne
与配偶出行
2024 年 11 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel and very friendly helpful team made our stay amazing and memorable
Marianne
2024 年 11 月入住 7 晚
6/10 一般
Richard
2024 年 11 月 8 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Our room was dripping with water unless we left the a/c on 24/7 and kept the windows shut. It dried out after 3 days and we were told it was normal. Also management took around £800 from my bank account and then paid the money back when we left - they had no authority to do this and I believe it was illegal.
Richard
2024 年 10 月入住 7 晚
8/10 还可以
Zoe Lynn
2024 年 11 月 4 日
Zoe Lynn
2024 年 9 月入住 11 晚
10/10 超赞
Ashley Jordan,Essex
与家人及幼儿出行
2024 年 11 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and scenic property with extremely friendly staff.
Ashley Jordan
2024 年 10 月入住 10 晚
10/10 超赞
Felipe
2024 年 10 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful place to stay in Barbados!
Service - top, room - comfortable and clean, restaurants - breakfast with healthy food and dinner delicious, beautiful beach.