「Pros: Free minibar, helpful staff, have Alexa to play spotify music, bath robes, slippers, spacious bathroom, great shower and you can choose what kinda pillow you need. located in a valley which has almost everything that you would need. close to Brisbane airport which is good for catching morning flight.
Cons: the duvet cover was smelled a bit of wet when we arrived but it was taken care of when we raised the issue. shower gel smells of washing up detergent.」
「Ideal location in Kangaroo point near the iconic Story Bridge Hotel and walkable from the CBD along the fabulous footbridge. Water supplies and comfortable amenities and I was given an extra hour after a very late night. The staff are incredibly accommodating as my dad left his car key and they notified us immediately to make arrangements. Love the area. Great place. Would 100% book here again! 」
「The hotel room is okay, fairly clean, what's worth mention is the owner of the hotel is a really nice and friendly guy, it's my first visit to Wynnum and he helped me a lot」
"From the moment I arrived, the experience was frustrating and disappointing.
There was no assistance available for check-in. I had to wait outside and call the hotel multiple times. When someone finally answered, they were unhelpful and even ended the call abruptly without explanation or courtesy.
Upon entering the room, I was immediately met with a strange and unpleasant odor. I couldn't identify the source, but it made the room extremely uncomfortable to stay in.
To make matters worse, the room was not soundproofed at all. I was repeatedly woken up by traffic noise from outside early in the morning, making restful sleep impossible.
Overall, this stay was a nightmare. I am relieved to have left and will certainly never return. I hope you take this feedback seriously and make the necessary improvements so that future guests don’t have a similar experience."
