5/5 Excellent
Andrew
Travelled with partner
19 Sep 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Grand Hyatt Hong Kong
Photo gallery for Grand Hyatt Hong Kong
Overview of Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
4.7/5 Exceptional
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
1 Harbour Road, Hong Kong
Explore the area
- Hong Kong Convention and Exhibition Centre7 min walk
- Victoria Harbour9 min walk
- Happy Valley Race Course18 min walk
- Hong Kong (HKG-Hong Kong Intl.)31 min drive
Choose dates to view prices
About this area
Hong Kong
Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to the convention centre. 1881 Heritage and Sky 100 are notable landmarks, and the area's natural beauty can be seen at Victoria Harbour and Hong Kong Park. Travelling with kids? Make time for Ocean Park, or head to an event or a match at Happy Valley Race Course.
What's nearby
- Hong Kong Convention and Exhibition Centre - 7 min walk
- Victoria Harbour - 9 min walk
- Wan Chai Road - 9 min walk
- Wan Chai Market - 10 min walk
- Happy Valley Race Course - 18 min walk
Restaurants
- Where to eat
- One Harbour Road – Restaurant offering Chinese cuisine. Serves lunch and dinner. Reservations required.
- Grissini – Restaurant offering Italian cuisine. Serves lunch and dinner.
- Kaetsu – Restaurant offering Japanese cuisine. Serves lunch and dinner.
- Grand Hyatt Steakhouse – Serves lunch and dinner.
Getting around
- Hong Kong Wan Chai Station - 6 min walk
- Hong Kong Station - 19 min walk
- Hong Kong International Airport (HKG) - 31 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking on site (HKD 450 per night; includes in/out privileges)
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
- 9 restaurants and 1 coffee shop
- 3 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Children's pool
- Full-service spa
- Outdoor pool
- Racquetball/squash
- Sauna
- Shopping
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Filipino
- French
- German
- Indonesian
- Italian
- Japanese
- Korean
- Portuguese
- Spanish
- Thai
Business services
- Business centre
- Conference space
- Meeting rooms
Outdoors
- Garden
- Terrace
Spa
- 13 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Sauna
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
More
- Designated smoking areas
- Renovated guest rooms – July 2016
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Dressing gowns
- Deep-soaking bath
- Free toiletries
- Hairdryer
- Separate bath and shower
- Towels
Entertainment
- Flat-screen TV
- Films for purchase
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Hong Kong
Wan Chai
Family-friendly
Washer and dryer
5 star
Guest rating 4.5+
Hotel
Free WiFi
Policies
Check-in
Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 440.0 per day.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
- Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: HKD 450 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: HKD 440.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 12 years old are not allowed in the spa
Property is also known as
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hotel
Grand Hyatt Hong Kong
Grand Hyatt
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.7/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Yuen Sung Tony
26 Aug 2021
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveller
Travelled with group
22 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
2/5 Poor
Gregory
Travelled with family
7 Aug 2021
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No pool.
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveller
29 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021