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Grand Hyatt Hong Kong

Photo gallery for Grand Hyatt Hong Kong

Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1 Harbour Road, Hong Kong

Explore the area

  • Popular LocationHong Kong Convention and Exhibition Centre6 min walk
  • Popular LocationVictoria Harbour7 min walk
  • Popular LocationHappy Valley Race Course18 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)37 min drive

Room options

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to a railway/underground station. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland are popular local attractions. Travelling with kids? Consider The Peak Tram, or check out an event or a game at Queen Elizabeth Stadium.

What's nearby

  • Hong Kong Convention and Exhibition Centre - 6 min walk
  • Victoria Harbour - 7 min walk
  • Wan Chai Road - 9 min walk
  • Pacific Place - 12 min walk
  • Happy Valley Race Course - 18 min walk

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Station - 19 min walk
  • Hong Kong International Airport (HKG) - 37 min drive

About this property

Grand Hyatt Hong Kong

5-star luxury hotel revitalised in 2016 and located in the heart of Wan Chai
At Grand Hyatt Hong Kong, you can look forward to a round-trip airport shuttle, a poolside bar and a terrace. Treat yourself to a detox wrap, a Thai massage or a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature Chinese cuisine and more. Enjoy the 24-hour gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • A gift shop, multilingual staff and massage treatment rooms
  • A banquet hall, a ballroom and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 542 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and Laptop workspace. Guest reviews speak positively of the size rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 338 for adults and HKD 169 for children
  • 9 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • One Harbour Road
  • Grissini
  • Kaetsu
  • Grand Hyatt Steakhouse
  • The Teppanroom

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Renovated entire property – July 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to For Plateau Rooms kindly proceed to the 11/F upon arrival
Front desk staff will greet guests on arrival
According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: HKD 338 for adults and HKD 169 for children (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Grand Hyatt Hong Kong Hotel
Grand Hyatt Hotel
Grand Hyatt Hong Kong
Grand Hyatt
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Does Grand Hyatt Hong Kong have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at 香港君悅酒店?

As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at 香港君悅酒店 on 6 Oct 2022 start from HK$2,080.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hyatt Hong Kong?

Valet parking is available for HKD 600 per night.

What time is check-in at Grand Hyatt Hong Kong?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Grand Hyatt Hong Kong?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Grand Hyatt Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1150 per vehicle applies.

Where is Grand Hyatt Hong Kong located?

This family-friendly Hong Kong hotel is located on the waterfront, within a 10-minute walk of Hong Kong Convention and Exhibition Centre and Victoria Harbour. Lan Kwai Fong and University of Hong Kong are also within 3 mi (5 km). Hong Kong Wan Chai Station is 6 minutes by foot and Hong Kong Admiralty Station is 10 minutes.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 753 out of 999 reviews
5 - Excellent 75%
Rating 4 - Good. 190 out of 999 reviews
4 - Good 19%
Rating 3 - Okay. 37 out of 999 reviews
3 - Okay 4%
Rating 2 - Poor. 15 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 999 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Anthony Gin-Ping
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel. Great pool and gym . Excellent food options. Very comfortable room and bedding
Stayed 7 nights in Sep 2022

5/5 Excellent

Wong
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite stay!
Stayed 1 night in Sep 2022

5/5 Excellent

WING SZE
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet includes a great variety of choices. The stay was pleasant with a nice harbour view.
Stayed 1 night in Aug 2022

5/5 Excellent

Kitty
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay for our family.
Stayed 2 nights in Aug 2022

5/5 Excellent

Tsz Ling
Stayed 1 night in Jun 2022

5/5 Excellent

CHI HO DAVID
Stayed 1 night in Jun 2022

5/5 Excellent

Hanna Rebecka
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and wonderful service
We had a fantastic stay and the staff made it even better. It was my husbands birthday and they sent wine and a birthday cake to our room. The room was really good, very clean, bed comfortable and lovely view too.
Stayed 1 night in Jun 2022

5/5 Excellent

Yi Lam Samantha
Stayed 1 night in May 2022

5/5 Excellent

Man Sang
Stayed 5 nights in Apr 2022

5/5 Excellent

Hung kwun henry
Stayed 1 night in Apr 2022