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Grand Hyatt Hong Kong

Photo gallery for Grand Hyatt Hong Kong

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Living area
Lobby

Overview of Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
1 Harbour Road, Hong Kong

Explore the area

  • Popular LocationHong Kong Convention and Exhibition Centre6 min walk
  • Popular LocationVictoria Harbour10 min walk
  • Popular LocationThe Peak Tram2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)35 min drive

Room options

About this area

Hong Kong

Located on the waterfront, Grand Hyatt Hong Kong is in Wan Chai neighbourhood and is connected to a railway/underground station. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland® Resort are popular local attractions. Hong Kong Convention and Exhibition Centre and Lan Kwai Fong are two other places to visit that come recommended.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Hong Kong Convention and Exhibition Centre - 6 min walk
  • Wan Chai Road - 9 min walk
  • Victoria Harbour - 10 min walk
  • Pacific Place - 12 min walk
  • The Peak Tram - 2 min drive

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Exhibition Centre Station - 6 min walk
  • Hong Kong International Airport (HKG) - 35 min drive

Restaurants

  • Grand Hyatt Steakhouse - 1 min walk
  • Canton Room - 1 min walk
  • Grand Café - 1 min walk
  • Grand Hyatt Steakhouse - 1 min walk
  • 鹿悅日本料理 - 1 min walk

About this property

Grand Hyatt Hong Kong

5-star luxury hotel located in Wan Chai
Located close to Hong Kong Convention and Exhibition Centre and Lan Kwai Fong, Grand Hyatt Hong Kong provides a return airport shuttle, a poolside bar and a terrace. Treat yourself to reflexology, a body treatment or a deep-tissue massage at Plateau SPA, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with shopping on site and a cafe.
Additional perks include:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, a porter/bellboy and a gift shop
  • Multilingual staff, meeting rooms and a ballroom
  • Guest reviews give top marks for the helpful staff and location
Room features
All 542 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the size rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: HKD 368 per person
  • 9 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • One Harbour Road
  • Grissini
  • Kaetsu
  • Grand Hyatt Steakhouse
  • The Teppanroom

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch smart TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Plateau guestrooms please proceed to the 11th floor upon arrival
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 368 per person
  • Airport shuttle fee: HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Hong Kong Hotel
Grand Hyatt Hotel
Grand Hyatt Hong Kong
Grand Hyatt
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Does Grand Hyatt Hong Kong have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Grand Hyatt Hong Kong?

As of 30 May 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on 16 Jun 2023 start from HK$2,682.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hyatt Hong Kong?

Valet parking is available for HKD 600 per night.

What time is check-in at Grand Hyatt Hong Kong?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Hong Kong?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Hong Kong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1150 per vehicle applies.

Where is Grand Hyatt Hong Kong located?

This family-friendly Hong Kong hotel is located on the waterfront, within a 15-minute walk of Hong Kong Convention and Exhibition Centre and Victoria Harbour. Lan Kwai Fong and University of Hong Kong are also within 3 mi (5 km). Exhibition Centre Station is 6 minutes by foot and Gresson Street Tram Stop is 7 minutes.

Grand Hyatt Hong Kong Reviews

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1000 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 181 out of 1000 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 37 out of 1000 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 14 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 1000 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not often that you go to a hotel where every member of staff is consistently great in providing customer service. This is one of those places and I have no hesitation in recommending this hotel to any traveller or sing the club lounge services.
Stayed 2 nights in May 2023

10/10 Excellent

canson

Liked: Cleanliness, staff & service, property conditions & facilities
Although the location is a bit isolated, it’s quite convenient and only a 10 minute walk over pass to the busiest district. One problem with the room is the blind separates the bedroom from the washroom is so thin, the washroom lighting can actually brighten up the bedroom even lowering the blind.
Stayed 7 nights in Apr 2023

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, excellent service from the hotel staff.
Stayed 4 nights in Apr 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club colleagues make this place special
Stayed 5 nights in May 2023

10/10 Excellent

Mountain and

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Victoria

Stayed 2 nights in Apr 2023

10/10 Excellent

Hang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2023

10/10 Excellent

Yitong

Stayed 1 night in Apr 2023

10/10 Excellent

Daniel, Toronto

Stayed 3 nights in Apr 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Hyatt service with excellent staff who are trained to be attentive and helpful.
Stayed 2 nights in Mar 2023