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Mandarin Oriental, Hong Kong

Photo gallery for Mandarin Oriental, Hong Kong

Lobby lounge
Indoor pool
Property entrance
Separate bathtub and shower, designer toiletries, hair dryer
Restaurant

Overview of Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong

5.0 star property
5-star luxury hotel connected to a shopping centre in Central & Western District
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
5 Connnaught Road, Central, Hong Kong

Explore the area

  • Popular LocationLan Kwai Fong6 min walk
  • Popular LocationVictoria Harbour19 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre2 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive

Room options

About this area

Hong Kong

Located by the sea, Mandarin Oriental, Hong Kong is in Central & Western District neighbourhood and is connected to a shopping centre. Central Ferry Piers and The Hong Kong Observation Wheel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Landmark Shopping Area and IFC Mall. Travelling with kids? Don't miss The Peak Tram.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Legislative Council Building - 3 min walk
  • Landmark Shopping Area - 4 min walk
  • Lan Kwai Fong - 6 min walk
  • Victoria Harbour - 19 min walk
  • Hong Kong Convention and Exhibition Centre - 2 min drive

Getting around

  • Hong Kong Central Station - 2 min walk
  • Ice House Street Tram Stop - 3 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • 星巴克 - 2 min walk
  • Cafe Causette - 1 min walk
  • The Aubrey - 1 min walk
  • 81⁄2 Otto E Mezzo Bombana - 2 min walk
  • 星巴克 - 4 min walk

About this property

Mandarin Oriental, Hong Kong

5-star luxury hotel located in Central & Western District
Located close to Legislative Council Building and Landmark Shopping Area, Mandarin Oriental, Hong Kong provides shopping on site, a hair salon and dry cleaning/laundry services. Treat yourself to a body scrub, a Thai massage or a body wrap at The Mandarin Spa, the on-site spa. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a bar and a health club.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Babysitting (surcharge), multilingual staff and free newspapers
  • A gift shop, a computer station and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 447 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
More amenities include:
  • Childcare services and free infant beds
  • Reusable coffee/tea filters, recycling and composting
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with cable channels and DVD players
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 190 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (HKD 190 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Valet parking on site (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 372 for adults and HKD 251 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Composting
  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 600.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 372 for adults and from HKD 251 for children
  • Fee for in-room wireless Internet: HKD 190 per day (rates may vary)
  • Fee for in-room wired Internet: HKD 190 per day (rates may vary)
  • Fee for wireless Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: HKD 190 per 24-hour period (rates may vary)
  • Valet parking fee: HKD 600 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hong Kong
Mandarin Oriental
Mandarin Hong Kong
Hong Kong Mandarin Oriental
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Mandarin Oriental, Hong Kong have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental, Hong Kong?

As of 10 Jun 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Hong Kong on 16 Jun 2023 start from HK$3,198.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Oriental, Hong Kong?

Valet parking is available for HKD 600 per night.

What time is check-in at Mandarin Oriental, Hong Kong?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Hong Kong?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Hong Kong located?

This family-friendly Hong Kong hotel is located by the sea, just steps away from Legislative Council Building and Landmark Shopping Area. IFC Mall and Lan Kwai Fong are also within 10 minutes. Ice House Street Tram Stop and Pedder Street Tram Stop are within a 5-minute walk.

Mandarin Oriental, Hong Kong Reviews

Mandarin Oriental, Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 605 out of 734 reviews" "
" "10 - Excellent 82%
Rating 8 - Good. 93 out of 734 reviews" "
" "8 - Good 13%
Rating 6 - Okay. 18 out of 734 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 10 out of 734 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 734 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This without a doubt is one of the best in the world. The most important aspect is the seamless and flawless attention. Glad to have come back. This is a standard in hospitality.
Stayed 4 nights in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Tammy

Stayed 1 night in Apr 2023

10/10 Excellent

Selen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service.
Stayed 4 nights in Mar 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was first rate at all points of contact. Hotel is beautiful with several restaurants. The cafe is very welcoming and had delicious variety of foods. The afternoon tea was very good. Great location and close to MTR station. Highly recommend.
Stayed 6 nights in Feb 2023

10/10 Excellent

Kurt

Stayed 4 nights in Feb 2023

10/10 Excellent

Sarah, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and friendly service.
Stayed 3 nights in Feb 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental, Hong Kong is a wonderful place to stay. Everything is top notch. I have no complaints.

10/10 Excellent

Jwalant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing restaurants and perfect location

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional