Hot Springs Hot Springs Mall Hotels

"This cottage was as perfect as the photos. Very quiet, close enough yet far enough away from all the highlights in the area."

"Great property, great location and you will love the peace and quiet of the lake. Excellent host and accommodations. "

"Room was clean and enjoyed our breakfast. Had a little trouble communicating with staff. "

"The room was clean and the staff were very pleasant and helpful. We had a nice view of the lake. There was a Murphy bed and foldout sofa. The Murphy bed was adequate but fairly hard. We weee there for the Arkansas Derby so the town was very full and neighbors were very noisy. I still would stay here again."

"Horrible pet smells in all hallways. Rooms needed major updates. "

"When we arrived at 11pm that night. Doors were locked knocked for 15 mins. Thank goodness another person staying at the hotel seen us and let us in. Guy behind the counter didn’t care, didn’t greet us, didn’t apologize, very cold and borderline rude. This is our second year staying at this hotel and I’m not sure if we’ll book again when we come back next year. the morning lady who also stocked the breakfast was absolutely amazing and gave our daughter some food to feed the turtles. Room was clean, water didn’t get hot in the shower. Friendliness and customer service will go a long way. Don’t know who the guy behind the counter was at night, but he absolutely sucks at his job. I don’t even care if he owns the hotel. "

"Breakfast was great. But ending it at 9:30 on weekends is a bit too soon. Staff was terrific."

"We enjoyed sitting on the balcony and seeing the view of the lake. The couch and chair were comfortable. If you need a fan at night, there was one in the closet. We really didn't use the kitchen much, but it had everything a person would require. The shower had great water pressure and got hot quickly."

"Friendly staff but the rooms needed some work. "