Bansko House Museum of Neofit Rilski Hotels

"Clean rooms and spa, Friendly staff."

"Excellent family run hotel, great room with balcony and view of the mountains. Homemade cookies on arrival, local advice and a breakfast for kings, 8 min walk to town outstanding "

"Fine. Buffet could be better "

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"

"Location is perfect"

"Very clean, polite staff and great location. Very easy & comfortable stay for me! "

"Lovely place and such friendly staff highly recommended. "

"Beautiful hotel, perfect location for the ski lift and to stroll into town. Very attentive staff from the moment we arrived. Very friendly and always on hand for any requirements. Spa facility was flawless. Highly recommended "

"The staff were very helpful and the view from the apartment were amazing. Had a great time."

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"Lovely chap who owns and runs the hotel, very pleasant and accommodating. Would definitely recommend "

"Hot tubs weren't open but pool was and it was very nice. Breakfast is sufficient. Front desk staff nice. Good value."

"Everything was perfect "

"Highly recommended for family and single travels."

"A very nice hotel great spa Staff very helpfull "

"Clean room, good facilities. Close to gondola with frequent shuttle, ski hire in the building with friendly and helpful staff. "

"Clean, confortable, good breakfast, nice outdoor pool. Inside pool and spa area not very atractive. "

"Was a nice and very helpful "

" Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars "