Four Points by Sheraton Houston Greenway Plaza

4.0 star property

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Four Points by Sheraton Houston Greenway Plaza

Exterior
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvets, pillow-top beds, desk
Breakfast and dinner served
Combined shower/bathtub, free toiletries, hair dryer, towels
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
2828 Southwest Fwy, Houston, TX, 77098
  • Popular LocationRice University4 min drive
  • Popular LocationHouston Zoo6 min drive
  • Popular LocationMD Anderson Cancer Center7 min drive
  • AirportHouston, TX (HOU-William P. Hobby)26 min drive
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Room options

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About the area

Houston

What's nearby

  • Greenway Plaza - 7 min walk
  • Rice University - 4 min drive
  • Houston Zoo - 6 min drive
  • MD Anderson Cancer Center - 7 min drive
  • NRG Stadium - 8 min drive

Restaurants

  • Chick-Fil-A - 8 min walk
  • McDonald's - 9 min walk
  • Twin Peaks - 7 min walk
  • Starbucks - 13 min walk
  • Goode Company Seafood - 10 min walk

About this property

Four Points by Sheraton Houston Greenway Plaza

Consider a stay at Four Points by Sheraton Houston Greenway Plaza and take advantage of dry cleaning/laundry services, a bar and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Coffee/tea in reception, multilingual staff and a front desk safe
  • A gift shop, a TV in reception and a computer station
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Upper Kirby Tap Room

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Late check-in subject to availability

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Houston Greenway Plaza Hotel
Four Points Sheraton Greenway Plaza Hotel
Four Points Sheraton Houston Greenway Plaza
Four Points Sheraton Greenway Plaza
Four Points By Sheraton Houston Southwest Hotel Houston
4 Points By Sheraton Houston Southwest
Four Points Houston Southwest
Houston Four Points
Four Points by Sheraton Houston Greenway Plaza Hotel
Four Points by Sheraton Houston Greenway Plaza Houston
Four Points by Sheraton Houston Greenway Plaza Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston Greenway Plaza have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Houston Greenway Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Houston Greenway Plaza?

Self-parking is available for a fee.

Four Points by Sheraton Houston Greenway Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 313 out of 1005 reviews" "
Rating 8 - Good. 352 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 97 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Unacceptable
Upon arrival, we were informed that hotel is under partial renovation. NO restaurant on site, NO pool, NO workout facilities…just sleep. We cancelled and stayed up the street. Traveling with 2-baseball teams - this is completely unacceptable. SHAME on hotel AND HOTELS.com for not informing me.
Stayed 3 nights in Jun 2022

4/10 Poor

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although I really appreciate the staff's acknowledge of how shabby the hotel is (as it undergoes renovations), the photos of this hotel are VERY misleading. Aside from the amenities being shut down, the guest rooms look shabby, outdated, and nothing like the photos. We cancelled immediately after seeing these conditions and booked at a neighboring hotel. Someone should look into these room photos because they can't be from the same hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Good breakfast. Clean.
Stayed 1 night in Jun 2022

4/10 Poor

Sujay

Disliked: Staff & service, amenities, property conditions & facilities
3 star hotel with no amenities like dining or gym. Appeared understaffed.
Stayed 1 night in Jun 2022

2/10 Terrible

Ming

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything and everyone one there was generous and kind. My room was clean and comfortable.
Stayed 2 nights in May 2022

6/10 Okay

ROCHELL

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
DON'T use elevator closest to the check in desK
The room was comfortable. The check in process was simple. Some updates needed especially in the bathroom as the material on the bath has peeling and not a little bit. Also, 2 of the elevators are iffy. We stayed on the 2nd floor, pushed 2 on the elevator in which it stopped at 2 didn't open went upwards then slowly creeked down. My daughter informed the check in clerk his response was almost a "yeah we know" shrugged shoulder reaction. Nothing was done and the elevator on the opposite end won't light up 2nd floor if you push it so you only hope you land on the floor you selected. Last thing, you can take the steps but it won't lead you to the lobby just to the outside and you can't take them going up from indoors nor can acess it from the outside. Would NOT stay at this hotel again.
Stayed 3 nights in May 2022

4/10 Poor

LaToria, Longview

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was okay. Expect not knowing the pool, bar and restaurant would be closed. There was a roach in our room when we was getting ready to leave for the day. But the staff was really nice
Stayed 1 night in May 2022

6/10 Okay

ARTURO

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Nice location nice staff. In refurbished but the overall areas dirty lack of maintenance. Getting old .
Stayed 2 nights in May 2022

4/10 Poor

Marc

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor communication
The Hotel manager was great and friendly we check in to room and when we got there we noticed the room was dirty and stains on the bed called the manager and he was sorry and got us into a new room quck and easy. The other complaint was we where not notified that the pool, bar, and restaurant where closed for remodeling until we got there and nothing on the Hotels.com website about the closures either so our kids where pretty upset.
Stayed 1 night in May 2022