We arrived exhausted to the hotel because we had a night bus. Suddenly when we were in our room for a while we realized that there was a problem with the main light, it won’t get off. We told the staff later about it and they said that they knew about this problem. If you knew about it why did you gave us this room? We decided that we leave this place to another hotel although we paid for this night, we couldn’t stay there and sleep like this with the light in our faces. The service was horrible, and even though we told the stuff about it, it didn’t seem like they care about it.
真实旅客
2019 年 3 月入住 1 晚
4/10 很差
Cameron
2019 年 2 月 4 日
满意:员工和服务
不满意:清洁度
Close to night market, if not too picky
Location of the hotel is good and the staff were quite friendly. Unfortunately, there was no real hot water, the shower leaked all over the bathroom, they did not provide any towels in the room, and the sheets were stained.
Cameron
2019 年 2 月入住 1 晚
4/10 很差
Arielle
2019 年 1 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid this hotel
The hotel looks like it was good at one time. The rooms and bathrooms are large. But overall the hotel is not cared for. There are missing fixtures, stained linens and ill fitted windows in the room. Outside the room is worse. We stayed one night but there were dirty linens on the ground floor landing and dirty dishes in the hall of our floor the entire time we were there. The real disturbance came the next morning taking the stairs (no elevator so these stairs are main access) to breakfast. There were hundreds of dead flies covering the stairs and third floor hallway (no exaggeration). The restaurant, on the fourth floor, was a scene from Twin Peaks- disturbing. We left our provided breakfast untouched and opted to pay for breakfast elsewhere as the atmosphere was so unappetizing. The management obviously doesn’t care and it shows in the staff attitude as well. Just a bit of care and this could be a good hotel.
Arielle
2019 年 1 月入住 1 晚
2/10 糟糕
真实旅客
2018 年 6 月 7 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Shower didn't work, cockroaches, old and wet bathroom, broken toilet seat, below average breakfast
真实旅客
2018 年 5 月入住 2 晚
2/10 糟糕
Malin
2018 年 3 月 21 日
不满意:住宿条件和设施,清洁度
Rats in bathroom
We got to check in early, that was the only good part. We had rats in the bathroom so we changed room. No rats in the second room but we made sure the pipes in the bathroom was covered. It smelled of dead rat in the bathroom. Tv didn’t work and the WiFi hardly worked in our room. We stayed two nights and they didn’t clean our room after the first night. Sad restaurant with a breakfast buffet with greasy noodles and toast with jam. A really strange place.
Malin
2018 年 3 月入住 2 晚
6/10 一般
真实旅客
2018 年 3 月 5 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Bad ohne Lüftung und Fenster
Nach jeder Dusche stank es schrecklich im Bad, da keine Lüftung oder Fenster vorhanden sind. Außerdem stand jedes mal das Bad unter Wasser. Zimmer waren nicht wirklich sauber und auch die Bettwäsche hatte zum Teil Flecken.
真实旅客
2018 年 2 月入住 3 晚
8/10 还可以
Robert
2018 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to stay
Restaurant near river is good.
Hotel staff friendly.
Reasonable value but a little expensive.
Robert
2018 年 2 月入住 2 晚
8/10 还可以
Steve,Australia
2018 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A good hotel within reasonable walking distance from the lake and night market.
Friendly helpful staff
Clean comfortable room.
Would stay again.
Steve
2018 年 2 月入住 2 晚
8/10 还可以
Agneta
2018 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ngt strul med bokningen, men hotellet fixade det direkt. Ringde till systerhotellet ( Hotel Glory, samma ledning) hundra meter bort som gav mig ett rum I motsvarande standard. Snabbt och effektivt. Recensionen avser hotel Glory.
Agneta
6/10 一般
真实旅客
2018 年 2 月 15 日
满意:员工和服务
不满意:清洁度
Avis mitigé
Le personnel de cet hôtel est très sympathique et serviable mais l’hôte a bien besoin d’un coup de propre !!! Surtout lescsalle de bain. Petit déjeuner trop simple
真实旅客
2018 年 2 月入住 3 晚
10/10 超赞
agnes,Hong Kong
2018 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very helpful staff
Very helpful staff in arranging taxi and bus ticket. Only inconvenient to go to another hotel for breakfast and restaurant not open for dining.
agnes
2017 年 12 月入住 2 晚
8/10 还可以
Philippe
2018 年 1 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Philippe
8/10 还可以
Acsone,Angers
2017 年 12 月 3 日
满意:清洁度、员工和服务、客房舒适度
Hotel accueillant
Nous sommes arrivés tôt le matin et on nous a attribué une chambre directement. Le personnel est très gentil et souriant. La chambre est confort et spacieuse.
Acsone
2017 年 11 月入住 1 晚
4/10 很差
Robin
2017 年 10 月 15 日
不满意:清洁度、住宿条件和设施、客房舒适度
Hotel en très mauvais état, installation électrique dangereuse, fenêtre qui ne se ferme pas complètement qui permet la venu de moustique dans la chambre. Nous avons eu plusieurs heures sans électricité et le Wifi ne fonctionne qu'au niveau de l’accueil. Sinon personnels sympas et parlant anglais et pas trop mal placé avec un marché de nuit a quelques centaines de mètres.
Robin
2017 年 9 月入住 3 晚
6/10 一般
Connie
2017 年 3 月 15 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Renovation nötig
Frühstück eher dürftig. W-LAN ziemlich wackelig.
Connie
6/10 一般
真实旅客
2017 年 2 月 22 日
满意:客房舒适度
不满意:员工和服务
Preis Leistung nicht ok. Ich kann es nicht empfehl
Das Personal war grundsätzlich sehr freundlich, jedoch wurde man von einer Dame auch ziemlich angeschnautzt weil die englische Kommunikation nicht funktionierte. Zimmer wurde NICHT gereinigt. Nach nachfrage hat man nur ein Lächeln jedoch keine Antwort bekommen.
真实旅客
6/10 一般
真实旅客
2016 年 8 月 23 日
不满意:客房舒适度,清洁度
Stayed in a family room with 2 double beds.
Ate in the restaurant and had breakfast there too. A large room with little character and uninspiring food.
真实旅客
8/10 还可以
真实旅客
2016 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One night booked through hotels.com. Spontaneaously extended by anbtoher night. Changed room. First room nicer overall, but equipped identically. Hotel staff was very valuable in organizing my activities and transportation around beautiful Hpa An. Overal great stay.
真实旅客
8/10 还可以
kristy ,SF, CA
2016 年 2 月 10 日
满意:清洁度、员工和服务、客房舒适度
Excellent service, comfy stay
Bed and room very comfortable and clean, cooked to order breakfast (local dish) very good, service terrific as they booked many excursions and bus tickets for us.
Only con was the strong septic smell in the bathroom (of our first room, second room was ok).