Bar (on property)
Check availability

Reviews of The Three Swans Hotel, Hungerford, Berkshire

4 out of 5
The Three Swans Hotel, Hungerford, Berkshire
117 High Street, Hungerford, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 335 reviews" "
Rating 8 - Good. 93 out of 335 reviews" "
Rating 6 - Okay. 18 out of 335 reviews" "
Rating 4 - Poor. 11 out of 335 reviews" "
Rating 2 - Terrible. 3 out of 335 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Brett

Stayed 2 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room and bed. Breakfast could have more options - fruit, cereals, breads, etc
Stayed 2 nights in Mar 2024

8/10 Good

Dawn, JOHNSTONE

Business traveller
Liked: Staff & service
lovely period building, my only reservation is that the window sills were very dusty.
Stayed 1 night in Mar 2024

10/10 Excellent

alan

Stayed 1 night in Feb 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near to my son's home
Stayed 12 nights in Feb 2024

8/10 Good

DARIUS

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't easy to find car packing
Stayed 2 nights in Feb 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, lovely staff especially Elly on reception. Food and bar were excellent, Room was great and the bed very comfortable, easy to park and situated in the centre of town.
Stayed 1 night in Feb 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Nachhiter

Liked: Cleanliness
Lovely hotel, old building- and location is central. Parking was hard to find but Dan talked me through it over the phone. I had some brunch (mushroom on toast with egg) was delicious but portion could have been bigger, the walls between my room and next were thin so I could hear my neighbours who were very loud all night and then in the morning and the mattress was too hard so sleep was not great. And the dining option was not available to me later that evening as the kitchen closed early.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and good food
We only stayed one night to attend a funeral but it would have been nice to stay a bit longer. We had a superb dinner in the restaurant and enjoyed a quiet and comfortable night. The hot breakfast was very tasty and freshly cooked to order. All the staff were courteous and efficient.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, would definitely recommend the deluxe room.
Stayed 1 night in Jan 2024

10/10 Excellent

RONALD

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a walk-im wet bathroom which had very few fittings - no washbasin shelf, no stool - so it was very difficult to use, e.g. where do I put my spongebag? My toothbrush? My specs?
Stayed 3 nights in Dec 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bedroom, with separate bathroom with a freestanding bath! Really lovely anniversary treat, we also requested a later check out time which was accommodated no problem. All the staff were very helpful and friendly. Would highly recommend
Stayed 1 night in Dec 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult to find. Everything else was perfect
Stayed 1 night in Dec 2023

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit too hot but all round a lovely hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Anna

Travelled with group
Liked: Staff & service, amenities
Most of our stay at The Three Swans was quite positive altho suffered from lack of staff. There was one person serving breakfast on Saturday morning who, altho very efficient and calm, was obviously under pressure and the service was slow. The bedroom was too hot and noisy but the beds were comfortable. Unfortunately, the room was not clean enough - lots of dust & cobwebs in evidence as was a dirty door in the bathroom.
Stayed 2 nights in Oct 2023

8/10 Good

Anthony

Travelled with partner
Enjoyed our stay in the English countryside.
Stayed 2 nights in Sep 2023

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very Underwhelming
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Stayed 1 night in Sep 2023

4/10 Poor

Bailey

Stayed 2 nights in Sep 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in a lovely area . Full of character with very helpful staff.
Stayed 2 nights in Sep 2023

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and room
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

6/10 Okay

Dr Philip

Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel. Good food. Friendly staff. Some rooms can get traffic noise from the main road at the front and some of the back rooms apparently can get noise from drinkers on the back terrace in warm weather. Neither should be a problem in cool weather with windows closed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brilliant weekend at a friend's 80 birthday celebration. Lovely staff, great breakfast and a dinner. Room had everything you could want - except aircon and given temperatures were above 30c a bigger fan would have been good. But as we had one in the car all was well.
Stayed 2 nights in Sep 2023

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel and wonderfully friendly staff especially the Manageress and her staff. Food great and rooms superb.
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay!!! Staff from check in, to the bar, restaurant, house cleaning etc were stunning. Everyone was wonderful as was the facilities. The new owners are doing things right!!!! Can’t wait to return as soon as possible
Stayed 2 nights in Aug 2023

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
A freestanding bath with no hot water.
We booked an upgraded room specifically for the freestanding roll top bath in the room…. We had a dinner booked in the evening, after a days travelling, and a breakfast meeting. In the evening, there was no hot water. So no bath. We reported it that evening - and did the business dinner. The next morning, no hot water again. We reported it again, to be told it would be resolved in 4 hours. After the breakfast meeting, and after checkout. A real shame. The reason we booked the room, we couldn’t use at all. And no hot water, so no bath, no shower. Not the best way to go to meetings. Or to enjoy a birthday couple of days.
Stayed 1 night in Aug 2023
Response from Dan on 13 Aug 2023
Good afternoon, I'm sorry that you didn't have a fantastic experience with us at the three swans hotel. May i ask for an email from you so we can talk and discuss things further? Thankyou Three Swans

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting central southern England with the added bonus of being 1 hour by train to London from the station close to the Hotel. Good local shops and many great Pubs with first class Restaurants
Stayed 2 nights in Jul 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Eco friendliness was given a low mark because we reported a continuously running tap and nothingvwas done about it. It must have wasted 100s of gallons while we were there. Apart from that we had a lovely stay. Horel very nice and comfoetable, staff nice and friendly, lovely breakfast and reasonable menu for evening meal. A very enjoyable stay
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Stayed 2 nights in Jul 2023

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

JENNIFER

Stayed 2 nights in Jul 2023

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Cherry

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it was a good stay. Service could b better
It’s always nice t stay at the Three Swans. Clean and comfortable and rooms are very nice. Dinner menu is a bit limited. We stayed three nights and felt we could have had more choice. The food we ate was very good. Service for the food and refreshment was not so good. The first two days we were ignored because the staff were busy and then we were left waiting at the table because they forgot us. They tried to sit us next to a table with a dog, I find it unacceptable but my husband just walked out. However on the last day, things were totally different the staff were very pleasant, they were equally busy, if not busier, but they had it all under control. Very mixed review I’m afraid, but if the service is not so good then that does put you off.
Stayed 3 nights in Jun 2023

8/10 Good

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel doesn't have it's own parking but the town lot is just behind the property and very convenient. FYI, it is a VERY old building. If you are tall, ask about the head room in the room they are giving you. My daughter's boyfriend couldn't stand up straight in their room except in the shower. Even my daughter at 5'6" had her head hit the ceiling. My room in the new section was fine. My daughter was fine with the room as she said most of the time they were sleeping in the room and it just didn't matter.
Stayed 2 nights in Jun 2023

10/10 Excellent

Victoria

Stayed 5 nights in Jun 2023