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关于迪凯特套房旅店的点评

2.5 out of 5
迪凯特套房旅店
2212 Danville Road SW, Decatur, AL

点评

7.6

还可以

10 分 - 超赞。217 条好评，共有 750 条点评" "
8 分 - 还可以。279 条好评，共有 750 条点评" "
6 分 - 一般。122 条好评，共有 750 条点评" "
4 分 - 很差。78 条好评，共有 750 条点评" "
2 分 - 糟糕。54 条好评，共有 750 条点评" "

7.6/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

7.2/10

住宿条件和设施

7.0/10

环保

点评

2/10 糟糕

emily

与家人出行, 团体旅客
不满意：清洁度、服务设施、住宿条件和设施
it smelled bad
2023 年 7 月入住 3 晚

2/10 糟糕

Casey

与家人出行, 与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The front desk staff were very friendly and the check in process was fast. Everything else was pretty bad. The room was DISGUSTING. The bathroom counters were dirty, the sheets and blankets had stains, and the doors and walls haven't been wiped down in years. The carpet was filthy and turned my socks brown. The "hotel" is being renovated so the free breakfast is a to go bag with a muffin, fruit cup, and bottled water which was ok... at least they tried. Customer service from the front desk staff are great but housekeeping definitely needs to be replaced ASAP.
2022 年 6 月入住 1 晚

8/10 还可以

Deneise

与配偶出行
满意：员工和服务，清洁度
Staff was very polite. Under construction still very clean
2022 年 5 月入住 1 晚

4/10 很差

Damoshay

与家人出行
2022 年 5 月入住 1 晚

10/10 超赞

Jonathan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was clean and well kept. The property is currently being remodeled, so I expect it will only get better in the future.
2022 年 5 月入住 3 晚

4/10 很差

Helga

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
Place not to stay
Hotel is under construction was terrible should not be called hotel bad motel at brst
2022 年 4 月入住 1 晚
Joey 于 2022年05月20日 的回复
We are under renovations!

6/10 一般

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
It's a small town so my expectations were high but the hotel is going a must needed renovation. The place is old and it shows. You can hear as soon as someone opens a door and when they closed it sounds so loud. Housekeeper walk in the room at 8:15am trying to clean it.
2022 年 4 月入住 2 晚

4/10 很差

Rita

与配偶出行
不满意：服务设施
We checked in and were given a handicap room even though we didn’t request one. It was inconvenient. Also they advertise breakfast and there was absolutely nothing . I would not recommend this property to anyone.
2022 年 4 月入住 1 晚
Joey 于 2022年04月24日 的回复
Most people booking on these 3rd party websites book the cheapest room which is the handicap room also we only have breakfast grab and go bags

8/10 还可以

Johnna

满意：清洁度、员工和服务、客房舒适度
2022 年 4 月入住 1 晚

6/10 一般

Johnna

满意：客房舒适度
不满意：员工和服务
Hotel doing renovations and so everything is slow. No continental breakfast as advertised. On check in, the person was very slow. Took like 20 minutes to check in and get room keys.
2022 年 4 月入住 2 晚

8/10 还可以

David

与配偶出行
Ok for the money beds were comfortable. Slept well.
2022 年 4 月入住 1 晚

6/10 一般

JESSIE

满意：清洁度、住宿条件和设施、客房舒适度
not a breakfast
in booking for the trip it stated breakfast for two at the hotel they just had a bottle of water and muffin in a bag
2022 年 4 月入住 1 晚

10/10 超赞

Savalis

团体旅客
满意：清洁度、员工和服务、客房舒适度
2022 年 4 月入住 1 晚

6/10 一般

David

与家人出行
不满意：住宿条件和设施，员工和服务
2022 年 4 月入住 1 晚

2/10 糟糕

Joseph，Marysville

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Expedia doesn't mention the place is being renovated (sort of) and a total disaster. Common areas are filthy, there are ZERO amenities. Was told at check-in breakfast was from 6-10, but heads up.... There is no breakfast Nothing. When I inquired about this at front desk clerk said she had no idea about breakfast. I pointed out the sign advertising such and she became quite nasty. So, if you are looking for an old worn out fleabag hotel with nasty employees, no advertised amenities, filthy carpet and floors and sketchy parking this is your place.
2022 年 3 月入住 1 晚
Joey 于 2022年04月6日 的回复
Wow this is untrue

2/10 糟糕

DOUGLAS

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Forgot to add this pic of the rat/roach feces stained rollaway bed they provided us. Also, no working phone in the room for when I had to call down at almost midnight due to super loud guests next door and paper think walls. The faucet in bathroom completely loose. I went back and read review and the "claim" that the hotel is under renovation goes back to late Aug, so this is no excuse. If this managment cannot provide sanitary conditions, they should not be in business. Also, losing faith in Hotels.com for up to date information. Hot breakfast provided, nope (a brown paper bad with a bottle of H20 and small packaged muffin with a cup of mixed fruit pulled off shelf from grocery store. No coffee offered anywhere in lobby.
2022 年 3 月入住 1 晚
Joey 于 2022年04月6日 的回复
We are under renovation and although you sent the health dept. down we were cleared of wrong doing. You were giving an extra room during your stay and you still asking for a refund???

6/10 一般

Lyle

与家人出行
满意：清洁度、员工和服务、客房舒适度
2022 年 3 月入住 1 晚

2/10 糟糕

Leona

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2022 年 3 月入住 1 晚

6/10 一般

Joel

与家人出行
Under construction. Not problems. No breakfast. Clean rooms - but in need of the renovation.
2022 年 3 月入住 1 晚

8/10 还可以

Lora

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No frills one night stay. Part of town not bad. It is going through a remodel….but still not a bad stay for you money. The bathrooms and outside I hope is still in remodel faze We would stay again if in the area
2022 年 3 月入住 1 晚

8/10 还可以

Jay

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
clean room clean bathroom and HOT shower. the room doors under hotel conversion. acceptable. to go bkfast also adequate. will stay here again/
2022 年 3 月入住 2 晚

10/10 超赞

Melaina

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and incredibly nice staff. Great experience. Only critique I could offer is that it is a bit dated, but don’t let that fool you to think it’s not a wonderful place to stay.
2022 年 3 月入住 3 晚

6/10 一般

alyssa

团体旅客
满意：员工和服务
不满意：服务设施，清洁度
Wasn’t very clean but we were so tired that we didn’t want to complain. I could just tell it was an old place
2022 年 3 月入住 1 晚

8/10 还可以

Melanie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheap & decent room
The hotel is out dated, but they are making great renovations to improving it and soon to be a comfort inn. In our room it was all cosmetic that needed updating.(paint furniture) but the staff was so helpful and the bag breakfast we got was pretty good! Woukd definitely stay again!!
2022 年 2 月入住 1 晚

8/10 还可以

Dan

满意：员工和服务，清洁度
nice clean room. building needs some improvement.
2022 年 2 月入住 1 晚

10/10 超赞

Anita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely comfortable bed! Everything was clean!!
2022 年 2 月入住 1 晚

4/10 很差

Argelio

2022 年 2 月入住 7 晚
Joey 于 2022年02月25日 的回复
Wow you were at the front desk today you did not mention anything about your stay being poor

2/10 糟糕

Mark

团体旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Nothing
2022 年 2 月入住 1 晚

8/10 还可以

Shawn

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 2 晚

10/10 超赞

Kimberly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 3 晚

8/10 还可以

Norm

与家人出行
满意：员工和服务，清洁度
Good price
2022 年 2 月入住 1 晚

10/10 超赞

Scott

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
they had signs up they were remodeling but seen nothing that took away from the our stay. Very nice lady at our checkin
2022 年 2 月入住 1 晚

10/10 超赞

Kathy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable beds
We had traveled all day. The bed was one of the most comfortable I’ve slept in.
2022 年 2 月入住 1 晚

6/10 一般

Diana L.

2022 年 2 月入住 1 晚

8/10 还可以

Tacy

与家人及幼儿出行
满意：服务设施，员工和服务
The staff were helpful and the rooms were clean.
2022 年 2 月入住 1 晚

8/10 还可以

Deangelo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 2 晚

10/10 超赞

Shelby

满意：清洁度、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚

2/10 糟糕

Tammy

2022 年 1 月入住 1 晚

8/10 还可以

George

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚

10/10 超赞

lynn

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice attentive gentlemen at front desk. Room very nice. Only complaint is the pillows . They were feather I believe but we’re flat as a pancake when you lay down on them. Would definitely stay again
2022 年 1 月入住 1 晚

10/10 超赞

Angeles

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚

8/10 还可以

JESSIE

满意：客房舒适度，清洁度
2022 年 1 月入住 1 晚

6/10 一般

Alberto

与家人及幼儿出行
满意：员工和服务
不满意：住宿条件和设施
Rooms did not look like the pictures on line room has a stain on ceiling where there was a water leak furniture is falling apart outdated furniture
2022 年 1 月入住 1 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious for the price and felt clean. Parking lot felt tight and the "breakfast" was minimal.
2022 年 1 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
the motel was fine and suited my needs.
2021 年 12 月入住 2 晚

8/10 还可以

Gregory

满意：员工和服务
不满意：住宿条件和设施
It was under renovation ! Room was not very clean , debris around bed .went to get our morning breakfast bag .Know one behind desk . So couldn’t receive it . Not a big deal . Didn’t say when i made reservations it had changed names or under renovation. Very disappointed ☹️ Also shower leaked all over floor in bathroom .
2021 年 12 月入住 3 晚

10/10 超赞

Ashley

2021 年 12 月入住 1 晚

6/10 一般

Lourdes

与家人出行
不满意：员工和服务
Coffee maker in the was broke and there was no coffee in the hotel lobby ready not even the maker was out.
2021 年 12 月入住 1 晚
Joey 于 2021年12月10日 的回复
Hello Thank you for letting me know this about the coffee maker in the room this morning. The reason why the coffee pot in the lobby was gone was because the previous shift that just left, as you came to the desk, was making coffee in it. I went and put more coffee out for the guest as the truck drivers love to fill their thermos jugs up all the time

8/10 还可以

Carlton

商务旅客
满意：清洁度
I needed a hotel for the night because I had some business run over. Convenient location to restaurants/shopping and entertainment. Didn't hear commotions, gunshots, or sirens. Didn't see rats, roaches or sketchy people. If you need a place to stay for the night without breaking the bank this is it.
2021 年 11 月入住 1 晚
Joey 于 2021年12月10日 的回复
Thank you for your review You shouldn't here any of this type of commotion that you mentioned Thanks for staying with us

8/10 还可以

Pete

与家人出行
满意：清洁度、员工和服务、客房舒适度
2021 年 12 月入住 1 晚