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Dear Eulanda, Thank you for your kind review of Home2 Suites by Hilton Huntsville/Research Park Area! We are thrilled you enjoyed our convenient location and found our rates affordable. Your comfort and satisfaction are our priority, and we look forward to welcoming you back for another pleasant stay.Best Regards,Neal ObertGeneral Manager
6/10 Okay
Michelle, Pine Mountain
Travelled with family
26 Apr 2024
Liked: Staff & service
Our stay was ok. The checkin agent was very nice- she was able to modify our reservation and room assignment to accommodate a last minute change in our group. The room itself was fine. Not utterly fantastic, but good enough. It was clean, and there weren't any issues in particular, the room just felt a little dated and sad.
Michelle
Stayed 2 nights in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Michelle, Thank you for your feedback. We appreciate your positive comments about our accommodating staff. However, we regret any disappointment with the room's appearance. Your insights are valuable as we strive to enhance our guests' experience. We hope to welcome you back and provide a more satisfying stay.Best Regards,Neal ObertGeneral Manager
Dear Michael, We appreciate your feedback regarding your recent stay at Home2 Suites by Hilton Huntsville/Research Park Area. Our team is dedicated to ensuring a comfortable stay for all our guests, and we apologize for any inconvenience caused by the AC unit. We hope the rest of your stay is enjoyable, and we look forward to exceeding your expectations during your next visit.Best Regards,Neal ObertGeneral Manager
The bathrooms are way too small, there bathroom door is right in front of toilet when using you can't open or close.
David
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear David, Thank you for your feedback regarding your recent stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL. We apologize for any inconvenience caused by the bathroom layout. Your comments are important to us, and we'll consider them as we strive to improve our accommodations. We appreciate your patronage and hope to welcome you back soon for a better experience.Best Regards,Neal ObertGeneral Manager
Home2Suites is my go to brand for hotels. I enjoy the room layout with the curtain separating the sleeping area from the couch. That way my wife can stay up later to read, while I get to bed on time so I can drive the next day.
Robert
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Robert, We are thrilled to hear that Home2 Suites is your preferred choice! Our room layouts are designed with your comfort in mind, allowing for a peaceful night's rest while accommodating different schedules. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Neal ObertGeneral Manager
Room is spacious and extremely clean. The cleaning staff turned around our room very quickly to allow us to check in early. Front desk staff was wonderful. She was nice, personable, and accommodating. Such a wonderful experience!
Steven
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Steven, We are delighted to hear about your wonderful experience at Home2 Suites by Hilton Huntsville/Research Park Area, AL! Providing spacious, clean rooms and exceptional service is our priority. It's fantastic that our staff could accommodate your needs and make your stay enjoyable. Thank you for your kind words, and we look forward to welcoming you back soon!Best Regards,Neal ObertGeneral Manager
We loved our stay. The room was clean and had everything we needed/expected. The location is convenient to dining/shopping and local attractions. If I needed lodging in the area again, I would definitely stay here again.
Philip
Stayed 4 nights in Mar 2024
Response from General Manager on 22 Mar 2024
Dear Philip, We are thrilled that you loved your stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL! It's wonderful that you found the room clean and well-equipped and that our location was convenient for your needs. We appreciate your positive feedback and look forward to welcoming you back whenever your travels bring you to the area again.Best Regards,Neal ObertGeneral Manager
I was pleased with everything but the pillows. They were very uncomfortable
Mary
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Mary, Thank you for choosing Home2 Suites by Hilton Huntsville/Research Park Area! We're delighted to hear that you were pleased with your stay overall. However, we apologize for any discomfort caused by the pillows. Your feedback is valuable to us, and we'll use it to improve our services. We hope to welcome you back for a more comfortable stay in the future!Best Regards,Neal ObertGeneral Manager
The room was very clean and comfortable. It was a great location, near Bridge Street. I will definitely stay there again!!
Randall
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Randall, We are thrilled you enjoyed your stay at Home2 Suites by Hilton Huntsville/Research Park Area! It's fantastic that you found our rooms clean and comfortable and our location convenient. Thank you for your kind words, and we look forward to welcoming you back for another great stay soon!Best Regards,Neal ObertGeneral Manager
Dear Jennifer, We're delighted to hear you enjoyed the spacious rooms at Home2 Suites by Hilton Huntsville/Research Park Area, AL! Providing a comfortable and enjoyable stay is our priority. Thank you for sharing your wonderful experience, and we hope to welcome you back for another pleasant stay in the future!Best Regards,Neal ObertGeneral Manager
10/10 Excellent
EDUARDO, Panama
9 Mar 2024
EDUARDO
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear EDUARDO, Knowing you enjoyed every aspect of your stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL, is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Best Regards,Neal ObertGeneral Manager
Dear Andre, Thank you for sharing your positive feedback about your recent stay at Home2 Suites by Hilton Huntsville/Research Park Area, AL! We are thrilled you found our location convenient for visiting the space center. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Best Regards,Neal ObertGeneral Manager
Dear TAMMY, We are always delighted to see such a positive rating, as it tells us that we have succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Home2 Suites by Hilton Huntsville/Research Park Area, AL soon!Best Regards,Neal ObertGeneral Manager
Dear Marcus, Thank you for sharing your positive feedback. We are thrilled that you had an awesome experience at Home2 Suites by Hilton Huntsville/Research Park Area, AL. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. We look forward to welcoming you back again soon!Best Regards,Neal ObertGeneral Manager
It was perfect for our Thanksgiving stay. The staff was friendly and helpful with their recommendations for places to eat. Enjoyed the fire pit in the evenings.
Amy
Stayed 2 nights in Nov 2023
2/10 Terrible
Charles Longstreet
28 Nov 2023
The room was absolutely filthy. No one had made up. The bed sheets had not been changed. There were stains all along the hallway floor, and the first floor was relatively dirty the worst hotel I’ve ever been to.
Everything was great and everyone was very friendly. Usually atay at the Hampton but decided to mix it up this trip. We were not disappointed and it helped that we had a kitchenette this trip
Gentleman at the front desk was patronizing and disingenuous in his service. First room smelled like a dog and no apooogy for moving to new room. Second room was dirty and overall condition of this property was not at all what we have come to expect from Home2Suites. Very run down and disappointing.
Attaching photos of the mattress pad I discovered in the morning after realizing my sheet had come loose on the corner of the bed. Also fingerprints all over the doors. Disgusting.
Its family and pet friendly. I traveled with 3 adults. 2 kids, and a puppy. Beds are not comfortable. There was a dip in the middle of the mattress. When you drive 6.5 hours coming from a resort in Florida with plush mattresses to this, its bound to give back problems. I wish the beds were a bit softer. The sofa bed mattress was very thin and you could feel the bars beneath you. I like how spacious the rooms are. The full kitchen was nice. The bathroom is a bit small. Laundry is coined operated but we brought no cash. So I couldn't use it. They have an onsite mini market to buy snacks and essentials. Prices are a bit inflated. Staff is super friendly and nice which is a plus. Breakfast served 6am-10am. Check out time is 12pm. Which will allow us to keep our puppy here as we go to the space museum for a couple hours. Everything is in close proximity.
The property was located away from busy streets and near the nice walkways for humans and furry friends. The staff were friendly and readily assist the guests’ in needs. Pleasant stay for sure.
The fact that is has a large pond right out back that is loaded with fish is wonderful. the breakfast was excellent, and the noise levels were either silent, or very tolerable.