Louisville Hurstbourne Corners Shopping Center Hotels

"Evan had incredible customer service. Would stay there again. Room was nice and roomy for a big family of 5. "

"There were dark hairs in the shower and on the bed spread- which was gross. The 3rd floor stunk like BO. We’ve stayed there before. Seems they need to do a hair check on bedding and showers. "

"Breakfast was not good - the milk on Saturday morning’s breakfast was sour and smelled my daughter had some cereal and told me after eating it a little and then had a stomach ache later in the day- thankfully I caught it before she ate her whole bowl of cereal - I did mention to a few other guests and to the front desk young lady- Also requested Yoli let paper that morning as we only had one roll filled in bathroom and had to font Walgreens to purchase toilet paper due to hotel not having any until later in the evening of Saturday- was very disappointing- pool was too cold as well- Otherwise everything else as fine - juts not happy about the sour milk that little one ate some of - that’s is not acceptable "

"I want to start this off by saying the hotel was very nice, breakfast was great and the staff were very kind. We picked this hotel because it looked to be in a nice area with a lot of things to do and it looked safe. Our vehicle and multiple others were broken into while staying and the hotel does not have surveillance cameras on the parking lot. What happened to our car was not the hotel’s fault and they were very helpful, but the lack of security was concerning. "

"The staff was very good and polite the laundry was very clean the room was neat and cleaned had no problem with parking "

"pool wasnt very warm, hotel smelled of smoke and perfume to cover it up, room was not clean when checked in. pull out couch mattress was flat as a pancake."

"​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement.""

"The staff checked us out as we went to have breakfast 2hrs before checkout time. So we had to go back down to the lobby and wait for someone to let us in our room. The breakfast buffet wasn't up to par. The pancake machine was not good nor were the juices and milk cold they were room temp. "

"This hotel was nice and quiet. Friendly staff and great service. I’ll be back "