Uyo Ibom Plaza Hotels

"Horrible place. Old, decrepit, and looks like a haunted building. It is dark, gory, and quite literally like a ghost asylum. The air conditioning does not work. They have no WiFi so you can’t access the internet. I booked on Expedia and paid for my stay upfront. After checking in, the front clerk called about 30 minutes later to tell me they couldn’t find any record indicating that I had paid for my accommodation. I went downstairs to prove that I already paid through online and had showed him the booking confirmation number. He saw it but kept insisting that his Manager said he hadn’t received an alert. I couldn’t access my email to show detailed receipt because their property had no WiFi access. I then had to pay again in local currency and told the clerk that I would leave to go home and if while at home I access my bank account and and see that I had infact paid in full, that his manager had better refund my money. True enough, when I was able to access my email, all my prepayment receipts were there. I forwarded this information to the Manager via his WhatsApp account ( the clerk had assured me that they have a refund process) but the manager has refused to respond to my messages, even though he read them. I am still in this city and I plan to go there physically to speak to someone in charge who is above the manager. This whole thing is extremely frustrating. I wouldn’t recommend this hotel to anyone."

"The warm reception recieved from their friendly staff"

"Vinpy does not acknowledge Expedia as a partner, and demanded payment on checking in. On contacting Expedia, both parties cannot come to a satisfactory solution. Expedia offering £35 compensation for the inconvenience, Vinpy taking full payment. At this moment, no refunds yet from Expedia. Their advert for complimentary breakfast is false, they insist that means breakfast for One, despite room booked for two. Breakfast often cold and unattended. Also all inclusive advert is false. Nothing of the sort. DO NOT BOOK. "

"Nice place but no lift"