Ikaruga Hotel with Pool

"Such a beautiful place to stay! The Kaiseki experience and the traditional Japanese setting, we loved it! Staff is very friendly and even helped us to celebrate our daughter’s birthday. Not to mention the amazing views while you are soaking in onsen. "

"especially enjoyed the castle view and the pool every day"

"Unfortunately, we had an issue come up (not related to the house)that forced us to leave a day early. We enjoyed the house for our large group for the day we were there. We used mostly taxis to get around. They were very convenient, as public transport was not. One thing to note about houses in cities of Japan - the stirs in the house are steep"

"We had a lovely time here! We were travelling by public transport, and this spot is a little of out of the way, but they sent a shuttle to the train station and it was easy to arrive. It was not clear from their website that the restaurant would not be open for dinner, and the closest restaurant by foot (other than McDonald's) was a 30 minute walk away. That was no problem; we had a nice walk, a great dinner, and really loved the onsen!"

"I did not like that Expedia and Swissotel did not communicate with each other. I booked on Expedia for two adults and two children and specifically selected a larger room with a king size and sofa bed to accommodate the four of us. Despite the high nightly rate I felt it was worth it to comfortably accommodate our family. This booking was to also include breakfast. Upon checkin the friendly Swissotel staff informed me that if I wanted the sofa bed set up as a bed with linens and pillows there...

"was not clear that the kid activities (pool, kids land) incurred costs even for hotel guests."

"They helped me rent a car to drive around, give me access to the pool to take my son swimming, and heat up food in the middle of the night."

"The hotel was beautiful. Tastefully designed and maintained. Amenities were top notch. Room was beautiful and lighting had excellent options dim or bright. The tub was glorious as was the bathroom. Great price for a 5star property. Highly highly recommended"