欧克莱尔印第安湖附近酒店

“Breakfast would be nice, and a coffee maker in the rooms”

“早餐虽然简单 但是也还冷热兼顾 虽然没有水果 但是果汁提供 房间比较大 ”

“The hotel was okay, rooms are dirty and In need of improvement. Lots of trim/paint peeling off the walls and bed corners. Disappointing experience from the name Country Inn & Suites”

“Convenient location.. clean, friendly staff”

“Friendly staff, clean rooms, breakfast was great.”

“The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and……

“.”

“Last minute stop; price was ok as we just slept and got up and left. Nighttime desk attendant very nice and helpful at 10:00pm. Room was a room, no usb plugs or anything but bed decent and room livable. AC was cold.”

“Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy.”

“The hotel is actually Quality Inn and Suites. Super nice staff, very comfy bed, quiet, and crazy convenient to get to St. Joseph and all the shops. Great price and quality stay!”

“Storm caused power outage. No emergency lights, generator. Had to go up the stairs with no emergency lighting and used the light off my phone to see in complete darkness. Staff was rude, "we can't control the weather." I had had to ask for the manager's card. No one was helpful. Staff used twinkling lights to provide "light." Storms are inevitable, so as the Hilton, there should have been proper measures for emergencies and well trained staff. Overall, not a pleasant stay or experience....”

“The studio rooms do not contain a bathtub/shower combo as shown in pictures. Also, housekeeping only comes once a week and was in my room at 9pm. Very strange. Staff was nice and tried to remedy the situation regarding the need for a bathtub. Ultimately, they were unable to find another room to meet my needs for the stay. Breakfast was okay. However, the same bagels and muffins were there all week. I noticed nothing new was added and it was the same all week. The hotel could’ve been more……

“Two soap dispensers were broken from the wall. Was concerned with cleanliness when we found a 7up bottle stuffed in between 2 photos on the wall. A beer can was left on the bathroom light fixture.”