「Staying at this hotel was like a roller coaster of service, and I just wanted to get away.
Breakfast: We were asked to pay an extra £18 per person, and we were told we could cancel it, but they forced it on us.
Cleaning: The "wet" towels were placed on the bed, but how do I use them? Biscuits were only replenished on the last day.
The cleaning standards varied from day to day, suggesting a problem with "standardized procedures" and "staff training."
They even unplugged our chargers and threw...
「Staying at this hotel was like a roller coaster of service, and I just wanted to get away.
Breakfast: We were asked to pay an extra £18 per person, and we were told we could cancel it, but they forced it on us.
Cleaning: The "wet" towels were placed on the bed, but how do I use them? Biscuits were only replenished on the last day.
The cleaning standards varied from day to day, suggesting a problem with "standardized procedures" and "staff training."
They even unplugged our chargers and threw...
SHIH HUNG