Ipswich Ipswich Tourist Information Centre Hotels

"Short stay but have stay at property before, still and excellent ran staff and room as well maintained."

"Not fancy in any way, but clean and comfortable. Lovely manager. Great location.."

"It was good"

"Really nice"

"Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant ."

"The picture displayed was not how this property was. Perfect location for what we needed but the property hadn’t had a decent clean.. dust on various sections. All carpets need replacing - in a shocking state. There were 4 false widow spiders in the top room - these were inside the property!!… we killed two but others impossible to catch. I slept on the sofa on the last eve not wanting to get nasty bite. No plug in middle sink, no working olug in kitchen sink. The bathrooms were well decorated and relatively new and it was clear the property was part of a renovation. In time it could look brilliant. The bath mat was mouldy. The firearm was bleeping on arrival but the landlord Michael was very attentive and sent someone around to disconnect it. This wasn’t replaced, but we did have two working alarms on the other floors. The car parking was great. I was expecting the picture above… a picture of the exact property should be visible. I would stay again if it was cleaner and carpets replaced. Certainly the attic room needs spider intervention. The blind in the attic room didn’t work, pole had broken off, you couldnt darken the room. You will see from the picture on the living room that it’s wasn’t the advertised room looking at the sofa. "

"I arrived for check in - pubic hair in bathroom bin, dirty tea towel with strains, kettle had months of limescale, all sinks had mould and limescale all over tap, shower filthy and unusable (4 night stay), fridge had thick rim of brown dirt all at the bottom, tables all had layers of dirt over them, bedroom dusty and dirty, etc etc. I took pictures, sent them to host via email and called many times for help. Silence from host for whole stay. I’ve asked for full refund and compensation - no reply. Had to leave a night early - filthy, disgusting and unhygienic. Zero comms from host with regard to any complaint I’ve raised. I’ve had automatic notification emails and nothing else. This, after working 12/14 hour shifts at local hospital. Horrified and very upset. Had to walk in local area in dark as solo female to get cleaning products myself to disinfect the property. Completely unacceptable. "