"From the moment we arrived at the resort, we were greeted with a welcome glass of champagne and a fresh, fragrant towel, setting the tone for a fantastic stay. As Expedia VIP guests, we were escorted to the VIP check-in room, where the process was seamless and the staff was incredibly warm. They even accompanied us to our room, explaining all the features along the way.
The room itself was spotless, and the housekeeping service was exceptional, with at least two cleanings per day. The hotel’s app was incredibly useful, providing daily activity updates and spa bookings. One of the most thoughtful touches was having a personal butler assigned to each room, who sent daily updates and responded to any requests promptly and warmly.
The resort’s greenery was also impressive, adding to the relaxing ambiance. The dining options were excellent, with a dress code that made the experience feel special, and the staff in the restaurants were fantastic.
Overall, this was truly the best hotel experience I’ve ever had!"
