I booked 'Frame Luxury Apartments' through Expedia, but the property was called Frame Galata Hotel which was confusing.
The location was excellent and the room was clean, but those were the only real positives.
The room was much older and more worn than the listing photos suggested. The furnishings, including the chandelier, were different, and the basic bed creaked loudly with even the slightest movement which made it hard to sleep. There was nothing luxurious about the accommodation.
The biggest issue was the bathroom. The toilet flush didn't work properly (sometimes it would work and sometimes it won't), and the bathroom flooded whenever I tried to shower, making it impossible to shower normally. I repeatedly asked staff to fix these problems, but they couldn't identify the issue with the flush. It only started working on the morning of our departure, after a four-night stay of dealing with this. I kept on having to use bathrooms in restaurants. What a nightmare!
On my behalf Expedia requested another room, but the hotel was fully booked. Changing hotels at short notice would have been expensive and inconvenient, so we had little choice but to stay. We also never received any breakfast.
Overall, despite the great location, this was a very disappointing stay. A functioning toilet and shower should be the bare minimum. The property needs to update its photos and address its maintenance issues, cause what they have currently is super misleading.