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Reviews of Hoshino Resorts KAI Anjin

4 out of 5
Hoshino Resorts KAI Anjin
5-12 Nagisa-cho, Ito, Shizuoka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 45 reviews" "
Rating 8 - Good. 8 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Staff are friendly, eager to help and speak English well. Parking is attached and free. Hotel lobby, restaurant and common areas are very well designed, modern and tasteful with many nice details. Room is super comfortable and feels luxurious and spacious. Nice view to ocean and a sculptural park. Dining is very very good. Besides the great food, restaurant staff are amazing! The onsen is nice and clean. I’ll want to come back and recommend to my friends.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with an ocean view. The dining option was great as was the service!
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is exceptional. Facilities are good. The bedroom set up looked great on line but for older travelers, it is difficult to get in and out of the bed
Stayed 1 night in Mar 2023

10/10 Excellent

Won

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from my room patio and onsen. Nice interior of room and common areas. Excellent breakfast and dinner!
Stayed 2 nights in Feb 2023

4/10 Poor

Wing Kan

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was thinking this hotel should be five star level due to the higher cost compared to other hotels nearby. However, the room was very dark in way that cleaning staff easily overlooked the dirt. We went into a room and found many dust beside the beds and me and my wife got allergy and was not able to sleep well. Also, staff serving us was not friendly at all during the welcome drink time.

10/10 Excellent

Ying Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
- Great Staff - Clean & Confort - Great Dinner - Next to convenient store (1min walk) - Room lightening could be more, let customer decide the brightness by themselves, it was a bit dark for me even I turned all the light on.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and serenity
Our stay at this onsen resort was at the end of a 2 1/2 week visit that started with Tokyo and Kyoto. It was such a treat to be pampered by the staff and amenities at KAI Anjin and let the weariness and fatigue from the big city hustle and bustle melt away before heading home. As soon as you step into the room, the view through the lattice work out the window is nothing but blue sea! Everything you need is at hand: coffee/tea in your room and the library off the lobby, beer, ice green tea, apple cider vinegar drink and popsicles at the lounge after a soak in the onsen, multi-course dinner with fresh local seafood, liqueurs in the lobby after dinner and then breakfast. If there are still needs for snacks etc, there’s a Lawson right next door and a supermarket across the road.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

JACQUES

Stayed 1 night in Nov 2023

10/10 Excellent

Ping-Kun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的飯店
一泊二食方案不錯，套餐稱不上高級但是好吃，飯店房間簡單雅致，可惜沒有浴缸，大浴池不是每個人都適合 餐廳不提供咖啡，要自己去一樓拿這點我覺得比較不合理，感覺是希望旅客趕快吃完離開的做法
Stayed 2 nights in Nov 2023

8/10 Good

IAO PENG

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yuen Wah Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yin Ping Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yu Kwan Yvonne

Stayed 1 night in Aug 2023

6/10 Okay

Kwai Ming

Stayed 2 nights in Jul 2023

10/10 Excellent

Lee

Stayed 2 nights in Jul 2023

6/10 Okay

Danny

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

KAWAN

Stayed 1 night in Apr 2023

2/10 Terrible

hyunsook

Stayed 2 nights in Mar 2023

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Facility with good layout room.
Good service and the room was nicely layout and spacious. Facilities are good. However, it is not easy to locate the entrance.
Stayed 1 night in Feb 2023

10/10 Excellent

Vansie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff are very friendly and helpful and explain everything to us. Excellent food and room.
Stayed 1 night in Feb 2023

6/10 Okay

??

Travelled with group
Liked: Property conditions & facilities
沒有飯店車站接送、沒有無障礙空間、得拿著行李爬階梯、還得自己拖著行李進房間。第一晚要加一條棉被說沒有、第二晚才給 。用餐時間搞錯。入住第一晚掉的迴紋針、第三天早上還在（表示清潔不夠徹底） 一泊二食的餐很不錯、泡湯處的冰棒、飲料、啤酒隨你喝，還有房間看出去的海景很美、這是加分的地方
Stayed 3 nights in Feb 2023

8/10 Good

Wong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔衛生
入門口提供消毒揸手很衛生，員工非常專業，能說很好英文，房間很大，設備很好，但花酒不夠力。
Stayed 2 nights in Feb 2020

8/10 Good

Shun Ling Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
現代化的溫泉酒店。十分整潔舒適。服務水平高。只是酒店規模較細，食物水準一般
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very unique and nicely decorated. The staff are very friendly and accommodating. The facility is very new and clean and user friendly. Highly recommend to others.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天溫泉,溫泉飯店的懷石晚餐,面對大海的房間景觀非常療癒 溫泉浴後到露天陽台吃冰喝飲料享受涼風與夜景洗禮是一大享受
Stayed 2 nights in Aug 2019

10/10 Excellent

Rocky

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall very good indeed, service, food, accommodation and facilities are very good.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事面で問題が起きた時に迅速に対応していただき、誠実さを感じられた
Stayed 1 night in Apr 2019

10/10 Excellent

siukeung83

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
物超所值，只是酒店入口有點隱蔽。其他無可挑剔，景色，地點，服務，餐飲，都很好。酒店樓下就有便利店，對面馬路有大型超市，附近亦有不少餐店，非常方便
Stayed 1 night in Feb 2019

10/10 Excellent

Minoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです
夫婦二人で誕生日祝いで利用しました。部屋、温泉、食事、サービス全て満足しました。お風呂上がりのお休み処で18:00までですがビールのセルフサービスもあり、楽しめました。
Stayed 1 night in Feb 2019

10/10 Excellent

Shasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Ka Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so friendly and helpful. I felt Japanese hospitality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
由於此行目的是到河津賞櫻花及享受溫泉，揀選這家在河津附近的新溫泉酒店，在溫泉方面與我們想像的有點落差，但整體如服務，房間景觀，整潔度還是不錯的。
Stayed 3 nights in Feb 2018

10/10 Excellent

DIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉很舒服，下午有免费啤酒。
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great view, great food!
Great hotel with very personalised service and offer. Amazing ocean view in every room. Great dinner and breakfast offered.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, AMAZING experience!!! Only potential issue might be limited English of staff but most ahould managed no problem.
Stayed 1 night in Nov 2017