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"Beautiful, classically decorated interior spaces and my room looked at an area of forest covered mountain. Breakfast was lovely with a nice mix of Japanese and western selections (and a beautifully decorated cappuccino). Staff was incredibly friendly at check-in and check out. Room was clean and elegantly appointed. The bathroom was unbelievable Overhead rain shower and a soaking bath. Immaculate tiles. Main drawback is that the hotel is situated at the end of a fairly poor street in an urban area without any access to green space (the mountain behind the property is quite steep and without any walking area). "

"friendly helpful staff, luxurious onsen, comfortable beds in a spacious room, great location for exploring Hakone, games and toys for kids, lots of books in various languages for readers of all ages, delicious snacks and sweets, generous open-bar happy hour(s), and an excellent, excellent breakfast —I travel fairly often, and Hakone Yutowa really was one of the very best hotels that I’ve ever stayed in. My only suggestion is that they might consider adding a fitness room. "

"Great hotel and onsen"

"Everything was amazing, from the property to the room to the onsen. I was amazed at the quality of the food in the included buffet, outstanding."

"Everything was iimpeccable. Beautiful views, facility and staff "

"The bed was comfortable and the location was great. "

"Excellent hotel from a room and dining standpoint. We loved the buffet breakfast and dinners. The room was extremely spacious…stayed in a western room with 2 beds and 3 tatami mats. The onset was lovely as well. Only downside was the distance from main attractions was a 30 min bus ride. "

"We enjoyed the variety of traditional Japanese food, the bedding was on the firmer side but ok"

"The room is old and smelly . Need to be remodel. "