Reception
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Reviews of Anara Airport Hotel

3.5 out of 5
Anara Airport Hotel
Jl.Terminal 3 International Mezzanine Fl, Tangerang, Banten

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 519 reviews" "
Rating 8 - Good. 150 out of 519 reviews" "
Rating 6 - Okay. 42 out of 519 reviews" "
Rating 4 - Poor. 9 out of 519 reviews" "
Rating 2 - Terrible. 9 out of 519 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, North Little Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, right priced. Nice spa service before a long flight.
Stayed 1 night in Feb 2024

10/10 Excellent

Geoffrey

Travelled with family
Perfect airport hotel. Staff was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando, PANORAMA CITY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its inside the airport and very convenient if your flight is early morning . vert accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Stayed 1 night in Mar 2024

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient, clean, and the staff were really nice and friendly. I love the variety of food for breakfast. I will coming back when I need to stay layover.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Convenient and well maintainrd
Stayed 1 night in Mar 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy to get to from arrival.
Stayed 1 night in Mar 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice. Very convenient while having a layover in Jakarta without leaving terminal 3. Good price and clean too.
Stayed 1 night in Mar 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for share the experienced during your stayed with us and giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

KOOK HYUNG, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and quiet place.
Stayed 1 night in Mar 2024
Response from Van on 13 Mar 2024
Dear KOOK HYUNG, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Ian

Stayed 1 night in Feb 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and conveniently located: best place to stay when catching an early flight. More signage is definitely needed inside the airports terminals to find it.
Stayed 1 night in Feb 2024
Response from Van on 13 Mar 2024
Dear Agnes,Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

6/10 Okay

Alan

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

RAPHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Anara Airport Hotel on 29 Mar 2024
Warmest greeting from Anara Airport Hotel. Thank you for giving us best rating. May your experience would lead you back to Anara Airport Hotel in the future & we are ready to serve you better. Stay Healthy! :)

8/10 Good

David

Easy access from airport. Very good customer service
Stayed 1 night in Feb 2024
Response from Van on 13 Mar 2024
Dear David, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Sipeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property should have more clear instructions at the international arrival hall to instruct guests on how to get to the hotel. Other than that, great service, great area, great room
Stayed 1 night in Feb 2024
Response from Van on 13 Mar 2024
Dear Sipeng, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

adoram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport, just walk to the check-in counter in about 3-5 minutes
Stayed 1 night in Feb 2024
Response from Van on 15 Feb 2024
Dear adoram,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was integrated into terminal 3 so you can wheel your trolley through air conditioned corridors. Hotel was new and rooms with spacious
Stayed 1 night in Feb 2024
Response from Van on 15 Feb 2024
Dear kevin,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient to departure and arrival. Verry enjoyed able to stay and walking distance to where you want to go. The staff Vary helpfull and friendly. We be back
Stayed 1 night in Feb 2024
Response from Van on 15 Feb 2024
Dear Elin,Thank you for sharing your experience & it is always a pleasure to receive positive feedback.I will share you comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know.We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Breakfast was wonderful too
Stayed 1 night in Feb 2024
Response from Van on 6 Feb 2024
Dear Jenny, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a hotel in the airport. Go and get a massage downstairs!
Stayed 1 night in Jan 2024
Response from Van on 6 Feb 2024
Dear Jeanine, Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A brief stopover stay. Reception, room service staff very friendly and efficient. Hotel central to Jakarta Hamad airport: ideal!
Stayed 1 night in Jan 2024
Response from Van on 6 Feb 2024
Dear David,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located right at the heart of terminal 3 at Jakarta's Soekarno-Hatta airport, this is a well run and pleasant airport hotel. Rooms are well laid out and large, and well kept. The restaurant, including the breakfast, is top rate. Overall this is a great place to stay when flying in or out of Soekarno-Hatta.
Stayed 1 night in Jan 2024
Response from Van on 6 Feb 2024
Dear Robert,Thank you very much for sharing such an impeccable review of your stay with us. We are glad to hear that your stay had been remarkable and we thank you for the feedback that will help us serve our guests better in the future. We definitely look forward to welcoming you again at Anara Airport Hotel

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patrik

Stayed 1 night in Jan 2024

10/10 Excellent

Halim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jan 2024
Response from Van on 13 Mar 2024
Dear Halim, Thank you for sharing your experience & it is always a pleasure to receive positive feedback. I will share your comments to my staff as we strive to continuously improve our facility and services to our guests. Should you need any other assistance, please feel free to let us know. We are looking forward to welcoming you back here at Anara Airport Hotel in the near future.

10/10 Excellent

OK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis, Universal City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nurfitrika

Stayed 1 night in Jan 2024

8/10 Good

Leonardo

Stayed 1 night in Dec 2023
Response from Van on 6 Jan 2024
Dear Leonardo, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

8/10 Good

handoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite good
We like the room, but it is not not too comfortable for sleep because our neighbour from ajacent room and the corridor are very noisy
Stayed 1 night in Dec 2023
Response from Van on 6 Jan 2024
Dear Handoko, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

8/10 Good

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very handy location for an overnight when catching a connecting flight, overall tidy, sheets were clean and bed was comfortable, booked a non smoking room but I could smell cigarettes smell when sleeping but my partner could not, not sure if that was from the bed or from a neighbour room, shower was a bit smelly from the drain, shower hot water was hot and then cold but no big deal. Staff were great and very friendly.
Stayed 1 night in Dec 2023
Response from Van on 6 Jan 2024
Dear Timothy, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

10/10 Excellent

Thomas, Kingston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for an airport hotel. Stayed i. A few hotels during this trip to Indonesia. This one had the best AC. No bugs or lizards. Can be a little confusing getting around, but just ask for directions everyone is more than happy to help
Stayed 1 night in Dec 2023
Response from Van on 4 Jan 2024
Dear Thomas, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

4/10 Poor

Gary

Stayed 1 night in Dec 2023
Response from Van on 6 Jan 2024
Dear Gary, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023
Response from Van on 4 Jan 2024
Dear Elizabeth, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

8/10 Good

Lucy, Daly City

Liked: Cleanliness, staff & service, amenities
5 stars for convenience with the capital 'C' (from international arrivals, some domestic departures/arrivals, and international departures)! Property feels a bit old. . A slight unpleasant smell in the room.
Stayed 1 night in Dec 2023
Response from Van on 6 Jan 2024
Dear Lucy,Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

2/10 Terrible

Chaitanya

Stayed 1 night in Dec 2023
Response from Van on 6 Jan 2024
Dear Chaitanya, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

10/10 Excellent

Risa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for late arrival flights
Anara is a little pricy compared to other hotels nearby CGK but it is worth paying and staying there. The hotel is overall clean and convenient. I stayed three times but the receptionists are always helpful.
Stayed 1 night in Dec 2023
Response from Van on 20 Dec 2023
Warmest greeting from Anara, Thank you Risa for sharing your stay experience & we are delighted to know that the facilities are affordable price have exceeded your expecation. We are commited to deliver our best service to our guests and to be family friendly hotel in Airport area. Again, thankful for your great recommendation and we are looking forward to welcome you back very soon

8/10 Good

Harold, Golden

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Van on 4 Jan 2024
Dear Harold, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

10/10 Excellent

kinji

Stayed 1 night in Dec 2023
Response from Van on 4 Jan 2024
Dear Kinji, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Van on 4 Jan 2024
Dear Arthur, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

8/10 Good

Harold, Golden

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023
Response from Van on 8 Dec 2023
Dear Harold, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

6/10 Okay

NOBUHISA

Stayed 1 night in Nov 2023
Response from Van on 6 Jan 2024
Dear Nobuhisa, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is very convenient and the room.is very clean.
Stayed 1 night in Nov 2023
Response from Van on 3 Dec 2023
Dear Alexander, Thankyou for staying at Anara Airport Hotel & give very best rates for us, we do appreciate also looking forward for your next coming here again. Have a great day