Overall, the hotel is fine. The staff are nice and helpful. However, I was not quite satisfied with the room itself. The lighting is not bright enough to me and I could see ants not only on the table, floor and cabinet but also on the floor and toilet in the bathroom. I am a sensitive person so it really disgusted me.
Zoe
2018 年 4 月入住 3 晚
8/10 还可以
Payten,Taipei
2017 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
location is nice ,stand close to a small mall
stand close to a mall with a super market at basement,so easy to find food and drinks.
the room is comact but comfortable ,good for business trip.
Payten
2017 年 9 月入住 1 晚
8/10 还可以
真实旅客
2017 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
真实旅客
2016 年 5 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
整潔,交通方便
很整潔,很寧靜,交通方便
燈不是太夠光
真实旅客
8/10 还可以
kam yuen
2015 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
kam yuen
6/10 一般
Michael,Hong Kong
2015 年 11 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Near Airport, good location for businessman as Jakarta always has serious traffic jam.
Michael
6/10 一般
DEAN,Italy
2015 年 6 月 9 日
满意:清洁度、住宿条件和设施、客房舒适度
Don't think I want to do this again.
A hotel that's closed to construction sides and busy streets where you get really jammed up in and out, and there is nothing much in the neighborhood by walking distance.
Top floor poor was kind of a joke. If you walk in there all swim dressed up in the evening before they close it down by 8pm, you will find yourself pretty embarrassed. Although the place and view are nice with a live band setup there in the bar zone.
The food that they serve into the rooms are not that impressive.
well....
DEAN
2/10 糟糕
真实旅客
2014 年 8 月 25 日
不满意:住宿条件和设施,员工和服务
Very disappointed about the hotel staff's service quality
Overpriced hotel, very far from the city. Staff unreliable as they do not respect privacy (scanned my friends passport and left it on the scanner and denied having this with them, which resulted in a big discussion until another desk clerk opened the scanner and found the passport)and will try to overcharge you (recalculate conversion fees from either USD/EUR to the current day rate) despite agrees fee conversion in IDR. Restaurant is overpriced for bad quality and portion size, non-English speaking staff. Ordered a paste dish with oil and sun-dried tomatoes and received one plate with 15 pieces of penne (serious) and half of a fresh cherry tomato. No sun-dried tomato at all. Pasta was less than dente...Total rip off really and not worth visiting.
Afzal
2024 年 12 月入住 2 晚
8/10 还可以
NAKAYAMA
2025 年 3 月 26 日
NAKAYAMA
2025 年 3 月入住 1 晚
10/10 超赞
KONDO
商务旅客
2025 年 3 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed here for mu business trip. I like the food in the restaurant!
KONDO
2025 年 3 月入住 5 晚
6/10 一般
May Lin
商务旅客
2025 年 3 月 9 日
Location
May Lin
2025 年 2 月入住 2 晚
6/10 一般
masamitsu
2025 年 3 月 3 日
不满意:住宿条件和设施
部屋の便器の蓋が外れてました。ピンが抜けてましたから差し込んで直しました。
masamitsu
2025 年 3 月入住 1 晚
2/10 糟糕
Soichiro
2025 年 2 月 24 日
Soichiro
2025 年 2 月入住 3 晚
8/10 还可以
Ingo,Berlin
商务旅客
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms, good breakfast. Pool bar looks a bit run down and could use a makeover. Pool is VERY small :D
Ingo
2025 年 2 月入住 3 晚
4/10 很差
Ng
商务旅客
2025 年 2 月 21 日
不满意:清洁度、住宿条件和设施、客房舒适度
Ng
2025 年 2 月入住 2 晚
4/10 很差
jonathan
商务旅客
2025 年 2 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施
What went wrong with Mercure simatpang Jakarta
So I’ve stayed here a few times and it’s always been ok this time a noticable difference
1 ordered room service nothing arrived !!
2 tried to use the safe it didn’t work and it also wasn’t fixed in position so anyone could if it worked take the entire safe !!
3 yes there was a fridge but not plugged in !!!! Easy to fix just plug it in
4 tv no stations the antenna was unplugged fixed it. !!!
5 toilet hose leaked
6 parts of the sink decor damaged didn’t look great
7 sink plug didn’t work can’t hold water in sink
All in all the hotel is on the decline since my last visit seems no maintenance is done
8 used the gym the treadmill works but the stop and emergency stop don’t not an issue for me but someone may get injured if they can’t stop it
Probably won’t stay here again the hotel is in need of some regular maintenance I noticed that the room floor wasn’t cleaned or vacuumed during. 3 day stay ( as I had left some crumbs on the floor under the desk on day one and still there on day 3 )
And the towels had brown marks on and were not changed daily