All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were very helpful from the time the taxi arrived. Did not receive beverage benefit for VIP and could hear neighbouring room. Otherwise, very nice hotel.
Marie
Stayed 3 nights in Apr 2024
Response from 호텔 관리진 on 30 Apr 2024
Hello, this is Jeju Sun Hotel. Thank you very much for taking your valuable time to leave a review. We will pay more attention to the shortcomings you mentioned and try to improve them. Next time you visit, we will repay you with better service. thank you
8/10 Good
Yulianiningsih
Travelled with partner
26 Apr 2024
The room is clean and nicely furnished. Staff are friendly and helpful. I wish they start the shuttle bus earlier.
Yulianiningsih
Stayed 2 nights in Apr 2024
Response from 호텔 관리진 on 30 Apr 2024
Hello, customer. This is Jeju Sun Hotel. We are so happy that you have made pleasant memories while staying at our hotel. We pay special attention to cleanliness and service. We will gradually improve the disappointing areas you mentioned. I hope to see you again next time. thank you
8/10 Good
Mathilda
25 Apr 2024
Yuna is the best
Mathilda
Stayed 3 nights in Apr 2024
Response from 호텔 관리진 on 30 Apr 2024
Hello, this is Jeju Sun Hotel. Thank you very much for taking your valuable time to leave a review. I am very happy to hear that you had a comfortable time during your stay. Our staff is doing their best to provide a more comfortable environment for our customers. Jeju Sun Hotel will always reward you with better service and room conditions. thank you
Hello, thank you for taking your valuable time to leave a review. I am glad that you had a fun and satisfying trip, and I feel greatly rewarded. I look forward to staying with Jeju Sun Hotel the next time I visit Jeju. I hope you have a happy day today. thank you
Thank you for choosing to stay with us and for leaving such a valuable review and high rating.We hope to have you stay with us again in the future. Thanks.
Excellent value. The room was clean and the staff were really nice. Thank you!
Sam
Stayed 2 nights in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for using Jeju Sun Hotel and taking the time to leave a review. We are truly glad that you had a pleasant time during your stay. Your compliments with kind words are of great help to our employees.We will become a hotel that will always welcome you with a friendly attitude the next time you visit. Thank you. Have a good day
Hotel is located in a very safe area with lots of restaurants around it. Location is quiet and staff are really friendly and welcoming. Very helpful with recommendations of restaurants too! 👍
There’s a small casino in-house as well as a fitness centre and sauna.
Hsuet Funn
Stayed 1 night in Mar 2024
Response from JEJU SUN HOTEL on 28 Mar 2024
Thank you for choosing to stay with us and for leaving us such a great score and such a positive review.We are delighted that you enjoyed your stay with us.We will always be with you with the same attitude and heart.We hope to have you back again in the future.Thanks.
Hello, thank you for taking your valuable time to leave a review. I am glad that you had a fun and satisfying trip, and I feel greatly rewarded. I look forward to staying with Jeju Sun Hotel the next time I visit Jeju. I hope you have a happy day today. thank you
Hello, thank you for taking your valuable time to leave a review. I am glad that you had a fun and satisfying trip, and I feel greatly rewarded. I look forward to staying with Jeju Sun Hotel the next time I visit Jeju. I hope you have a happy day today. thank you
Outstanding hotel w exceptional service. Food was outstanding and gym/ sauna/ spa were top notch
Jared
Stayed 4 nights in Feb 2024
Response from Manager on 9 Feb 2024
Hello. We are truly happy to hear that you were satisfied with your stay at Jeju Sun Hotel. All of our staff are doing their best to help our customers have a more comfortable stay. We promise to provide you with even improved service the next time you visit us again. thank you
Hello. Thank you for using our Jeju Sun Hotel and leaving a high score and pleasant review. We are proud that you had a pleasant stay with us. We will continue to be with our customers with an unchanging heart. thank you
great location close to the airport with reasonably secure parking. good base to explore the island. rooms were great, clean and confortable. staff were very friendly and helpful. great place to stay
Nadia Dal
Stayed 3 nights in Jan 2024
Response from Manager on 19 Jan 2024
Thank you for using Jeju Sun Hotel and taking the time to leave a review. We are truly glad that you had a pleasant time during your stay. Your compliments with kind words are of great help to our employees. We will continue to listen to our customers' valuable opinions and strive to become a Jeju Sun Hotel that changes for the better. I hope you have happy days. thank you
I enjoyed my 2 nights. The breakfast buffet is excellent!
Geoffrey
Stayed 2 nights in Jan 2024
Response from Manager on 13 Jan 2024
Hello. Thank you for taking your valuable time to leave a review. We are truly glad that you had a pleasant time during your stay. We look forward to working with you again with consistent service. thank you
10/10 Excellent
Allina
30 Dec 2023
Allina
Stayed 2 nights in Dec 2023
Response from 호텔 관리진 on 1 Jan 2024
Hello, this is Jeju Sun Hotel. Thank you for your warm review. We are so glad that you had a comfortable time at our hotel. Jeju Sun Hotel will continue to develop for the convenience of our customers. thank you
The room was very comfortable and clean. Staff was polite and very friendly and helpful.
Allina
Stayed 2 nights in Dec 2023
Response from 호텔 관리진 on 1 Jan 2024
Hello, this is Jeju Sun Hotel. Thank you very much for taking your valuable time to leave a review. Our staff is always doing their best to ensure your convenience. We will reward you with better service in the future. thank you
It is a well appointed hotel. Very clean. Good location. Not many accessible charging points in the room.
Elke
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Thank you for using Jeju Sun Hotel and taking the time to leave a review. Thank you for your compliments, saying that you were satisfied with the location, rooms, etc. and that it was a very enjoyable trip. We will continue to listen to our customers' valuable opinions and strive to become a Jeju Sun Hotel that changes for the better. thank you
Hello. Thank you for staying with us at Jeju Sun Hotel. Also, thank you for leaving a review with the highest rating. We will continue to be with our customers with an unchanging heart. thank you
Hello, this is Jeju Sun Hotel. Thank you for your warm review. We are so glad that you had a comfortable time at our hotel. Jeju Sun Hotel will continue to develop for the convenience of our customers. thank you.
10/10 Excellent
Teik Wai
Travelled with family
23 Dec 2023
Liked: Staff & service
Great location
Location is very close to airport and all major food places. Great fried chicken room service. Casino was ok, not too crowded.
Teik Wai
Stayed 2 nights in Dec 2023
Response from 호텔 관리진 on 25 Dec 2023
Hello, this is Jeju Sun Hotel.Our hotel is located in the city center, so transportation is convenient, and there are various things to enjoy, such as shopping and food, so our customers seem to be satisfied. We will always welcome our customers warmly with the best service and room conditions. thank you
Hello, this is Jeju Sun Hotel. Thank you for your warm review. We are so glad that you had a comfortable time at our hotel. Jeju Sun Hotel will continue to develop for the convenience of our customers. thank you
Jeju Sun Hotel & Casino is a property I'll gladly stay at again in a heartbeat. It's clean, comfy, priced extremely well for being a 5-star hotel. The staff were all extremely kind and helpful and the room was wonderful. Would highly recommend this place to anyone staying in Jeju City.
Joshua
Stayed 3 nights in Jun 2023
Response from Manager on 14 Dec 2023
Thank you for using Jeju Sun Hotel and taking the time to leave a review. We are truly glad that you had a pleasant time during your stay. Your compliments with kind words are of great help to our employees. We will continue to listen to our customers' valuable opinions and strive to become a Jeju Sun Hotel that changes for the better. I hope you have happy days. thank you
10/10 Excellent
Won Chul
13 Dec 2023
Won Chul
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
안녕하세요. 저희 제주 썬호텔을 이용해 주시고, 높은 점수를 남겨주셔서 감사합니다. 저희와 함께 기분 좋은 투숙이었던 같아 저희도 뿌듯합니다. 앞으로도 늘 변함없는 마음으로 고객님과 함께 하겠습니다. 감사합니다.
Thank you for using our Jeju Sun Hotel and leaving a high score and pleasant review. We are proud that you had a pleasant stay with us. We will continue to be with our customers with an unchanging heart. thank you
10/10 Excellent
haeil
7 Dec 2023
haeil
Stayed 2 nights in Nov 2023
Response from Manager on 9 Dec 2023
안녕하세요. 저희 제주썬호텔을 이용해 주시고 높은 점수를 주셔서 감사합니다. 저희와 함께 기분좋은 투숙이었던 같아 저희도 뿌듯합니다. 앞으로도 늘 변함없는 마음으로 고객님과 함께 하겠습니다. 감사합니다.
8/10 Good
Man
4 Dec 2023
Man
Stayed 3 nights in Nov 2023
Response from Manager on 7 Dec 2023
Thank you for visiting Jeju Sun Hotel. We will do our best to provide you with the best room condition next time. We hope you have had only pleasant memories while staying at our hotel and we look forward to seeing you again next time. thank you
Hello, this is Jeju Sun Hotel. Thank you very much for taking your valuable time to leave a review. We always strive to provide reasonable prices and the best service to ensure customer satisfaction. Thank you again for your valuable review. We will become a Jeju Sun Hotel that further develops.
Good place! Close to the airport, restaurants nearby.
Jun
Stayed 3 nights in Nov 2023
Response from Manager on 27 Nov 2023
Hello, thank you for using Jeju Sun Hotel and leaving your valuable review. It seems that customers were also satisfied with the advantages of our hotel, which is close to the airport and located in the city center. We are also very happy and grateful that our sincere kindness towards our customers has been conveyed. We will continue to be with our customers with an unchanging heart and attitude. thank you
8/10 Good
Cathie
Travelled with group
23 Nov 2023
Liked: Cleanliness, staff & service, amenities
Staff are very helpful.
Cathie
Stayed 2 nights in Nov 2023
Response from Manager on 27 Nov 2023
Hello. This is Jeju Sun Hotel. Thank you for leaving your valuable review after staying at our hotel. We will always welcome our customers warmly with the best service and room conditions. We hope your trip is a happy one and we hope to see you again next time. thank you
10/10 Excellent
How Qing
19 Nov 2023
How Qing
Stayed 1 night in Nov 2023
Response from Manager on 11 Dec 2023
Thank you for visiting Jeju Sun Hotel. I am glad that you had a pleasant and satisfying trip. I feel greatly rewarded and hope to be able to join you on your next visit. We will strive to provide more satisfactory service in the future. thank you
6/10 Okay
YOUNG GYOON
14 Nov 2023
YOUNG GYOON
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
제주썬호텔을 이용해주셔서 감사합니다. 다음에 다시 방문해 주신다면 더욱 향상된 서비스로 모실 것을 약속 드립니다. 감사합니다.
6/10 Okay
JIHYUN
12 Nov 2023
JIHYUN
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
안녕하세요제주썬호텔을 이용해주셔서 감사드립니다.진심을 다하는 서비스를 할 수 있도록 항상 최선을 다하겠습니다. 다시 만나뵐 수 있기를 바랍니다.
6/10 Okay
JIHYUN
12 Nov 2023
JIHYUN
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
안녕하세요, 제주썬호텔을 이용해주셔서 감사드립니다.고객님께 조금이라도 더 편안한 휴식을 취하고 가실 수 있도록 저희 직원 모두 최선을 다하겠습니다. 다음에 또 방문해주시길 바랍니다. 감사합니다.
Property was great . Tina the hostess that works in the coffee lounge area in the lobby , made the stay more pleasant and welcoming.
Shermela K
Stayed 3 nights in Nov 2023
Response from Manager on 13 Nov 2023
We are truly happy to hear that you were satisfied with your stay at Jeju Sun Hotel. All of our staff are doing their best to help our customers have a more comfortable stay.Tina, the lobby lounge manager, is the friendliest employee and provides excellent service. We will be sure to convey your compliments to Manager Tina.We promise to provide you with even improved service the next time you visit us again. thank you
Checkin was smooth. service staff was prompt in our request when the aircon was turned off . They opened the windows and provided a fan. Room was spacious.
There is airport transfer from hotel to airport hourly basis from 930 onwards. We enjoyed our stay here.
Cons
Hope that they are more flexibile in the free drink for expedia members. They only allowed coffee. Another hotel in myeongdong allowed us a selection of drinks as not all guests are coffee drinkers.
Sook
Response from Manager on 7 Nov 2023
Hello. Thank you for using Jeju Sun Hotel and taking your valuable time to leave your positive feedback. All of our employees are happy to hear that you were satisfied with your stay at our hotel. All of our staff are doing their best to help our customers have a more comfortable stay.For your convenience, we operate a free shuttle bus from the hotel to the airport 3 times a day in the morning.We will convey your opinions regarding the drinks provided to Expedia members to the manager in charge.Thank you for your valuable feedback so that we can improve further.
Thank you for visiting Jeju Sun Hotel. Thank you for your warm review. We will do our best to provide you with the best room condition next time. We hope you have had only pleasant memories while staying at our hotel and we look forward to seeing you again next time. thank you
The views were awesome and the staff were very friendly and helpful. Our 2 bedroom suite was clean, beautiful and very spacious. My family absolutely love this hotel.
JUDY
Stayed 1 night in Oct 2023
Response from JEJU SUN HOTEL on 31 Oct 2023
Thank you for staying at Jeju Sun Hotel and leaving us your highest score and best review.We are very pleased that we were able to satisfy you during your stay with us.We look forward to welcoming you back in the future.Thanks.
8/10 Good
Allyn
27 Oct 2023
Allyn
Stayed 4 nights in Oct 2023
Response from 호텔 관리진 on 18 Nov 2023
Hello, this is Jeju Sun Hotel. Thank you very much for posting your valuable review. We are glad that you had a comfortable time during your stay at Jeju Sun Hotel. We hope your trip is a happy one and we hope to see you again next time. thank you
10/10 Excellent
Jungjun
24 Oct 2023
Jungjun
Stayed 3 nights in Oct 2023
Response from Manager on 27 Oct 2023
안녕하세요. 높은 점수 남겨주셔서 감사드리며, 다음번에도 최상의 룸 컨디션 상태로 제공해 드릴 수 있도록 더욱 노력하겠습니다. 저희 호텔에 계신 동안 즐거운 추억만 가져가셨기를 바라며 다음에도 함께하길 바라겠습니다. 감사합니다
We are truly happy to hear that you were satisfied with your stay at Jeju Sun Hotel. All of our staff are doing their best to help our customers have a more comfortable stay. We promise to provide you with even improved service the next time you visit us again. thank you
8/10 Good
JOO HO
23 Oct 2023
JOO HO
Stayed 3 nights in Oct 2023
Response from Manager on 25 Oct 2023
안녕하세요, 고객님 제주썬호텔 이용해주시고 후기를 남겨주셔서 감사드립니다. 고객님께 조금이라도 더 편안한 휴식을 취하고 가실 수 있도록 저희 직원 모두 최선의 노력을 기울이고 있습니다. 앞으로도 기대 이상의 더 큰 만족을 드릴 수 있도록 더욱 노력하겠습니다. 감사합니다..
8/10 Good
Haiyan
Travelled with family
19 Oct 2023
Liked: Cleanliness, staff & service, amenities
Excelllent staff and service
Haiyan
Stayed 3 nights in Oct 2023
Response from JEJU SUN HOTEL on 23 Oct 2023
Thank you for staying at Jeju Sun Hotel and leaving a pleasant review and best score.I hope to see you again next time.Thank you.
Thank you for your review. I hope you had a comfortable stay while staying at our hotel. Next time, we will try to provide satisfactory service to you without any shortage. Thank you.
Hello. Thank you for staying with Jeju Sun Hotel and leaving us a high rating. I look forward to planning a pleasant trip with you again next time. thank you
8/10 Good
WONOH
3 Oct 2023
WONOH
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello. Thank you for visiting Jeju Sun Hotel and leaving your valuable review.All of our staff are doing their best to help our customers have a more comfortable stay. We promise to provide you with even improved service the next time you visit us again. thank you
Very spacious suite. Comfortable stay. Though housekeeping team was forgetful with topping up the coffee, tea packets.
Wan Teen
Stayed 3 nights in Sep 2023
Response from JEJU SUN HOTEL on 30 Sept 2023
Thank you so much for staying with us and for leaving such a great review. We are very grateful and apologize for the slight inconvenience we may have caused you, but thank you for giving us your highest rating and leaving such a nice comment.We hope to have the pleasure of hosting you again in the future.Thanks.
10/10 Excellent
Soukyoung
19 Sept 2023
Soukyoung
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
안녕하세요. 저희 제주썬호텔을 이용해 주시고 높은 점수를 주셔서 감사합니다. 저희와 함께 기분좋은 투숙이었던 같아 저희도 뿌듯합니다. 앞으로도 늘 변함없는 마음으로 고객님과 함께 하겠습니다. 감사합니다.
Thank you for staying with us at Jeju Sun Hotel and for leaving us a perfect score.We look forward to having you back again in the future.Thank you very much.