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Wellspring by Silks Jiao Xi

4.5 star property
Luxury hotel with free local area shuttle and bars/lounges

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Photo gallery for Wellspring by Silks Jiao Xi

In-room safe, desk, soundproofing, free cots/infant beds
Interior entrance
Terrace/patio
Interior entrance
In-room safe, desk, soundproofing, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Bed

In-room safe, desk, soundproofing, free cots/infant beds

Superior King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Hairdryer
Hydromassage showerhead
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Suite - King

In-room safe, desk, soundproofing, free cots/infant beds

Hollywood Suite - King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Bed

In-room safe, desk, soundproofing, free cots/infant beds

Superior Twin Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Hairdryer
Hydromassage showerhead
  • 355 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

In-room safe, desk, soundproofing, free cots/infant beds

Corner Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

In-room safe, desk, soundproofing, free cots/infant beds

Family Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Tatami Room

In-room safe, desk, soundproofing, free cots/infant beds

Japanese Tatami Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Hairdryer
Hydromassage showerhead
  • 248 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Twin

In-room safe, desk, soundproofing, free cots/infant beds

Family Twin

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Bathrobes
Hairdryer
Hydromassage showerhead
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Hollywood Double Suite

In-room safe, desk, soundproofing, free cots/infant beds

Hollywood Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

In-room safe, desk, soundproofing, free cots/infant beds

Corner Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Living area

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Tatami Room

In-room safe, desk, soundproofing, free cots/infant beds

Japanese Tatami Room

  • Sleeps 2
  • 2 Single Futons

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free cots/infant beds

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Interior

Family Suite

  • Sleeps 4
  • 2 Double Beds
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About the area

Map
No. 67, Wenquan Rd, Jiaoxi, Yilan County, 264

What's nearby

  • Tangweigou Hot Springs Park - 4 min walk - 0.3 km
  • Jiaoxi Hot Spring Visitor Center - 6 min walk - 0.5 km
  • Jiaosi Hot Springs - 6 min walk - 0.5 km
  • Jiaoxi Sietian Temple - 16 min walk - 1.4 km
  • Wufengchi Waterfall - 8 min drive - 4.2 km

Getting around

  • Jiaoxi Station - 3 min walk
  • Taipei (TSA-Songshan) - 39 min drive

Restaurants

  • ‪樂山溫泉拉麵 - ‬3 min walk
  • ‪宜蘭古早味料理 - ‬3 min walk
  • ‪小周牛肉麵 - ‬4 min walk
  • ‪宜蘭滷之鄉 - ‬3 min walk
  • ‪富湘食品 - ‬2 min walk

About this property

Wellspring by Silks Jiao Xi

Luxury hotel near Jiaosi Hot Springs
Take advantage of a poolside bar, a terrace and a library at Wellspring by Silks Jiao Xi. For some rest and relaxation, visit the hot tub. The on-site Japanese cuisine restaurant, Mihan restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and 2 bars.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and luggage storage
  • Smoke-free property, concierge services and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and hairdryers
  • LCD TVs with cable channels
  • Fridges, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, Japanese

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9.2 out of 10, Wonderful, 1,003 reviews
The price is HK$1,194
HK$1,379 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: TWD 800 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mihan restaurant

Things to do

  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TWD 800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

Property is also known as

Wellspring Silks Hotel Jiaoxi
Wellspring Silks Hotel
Wellspring Silks Jiaoxi
Wellspring Silks
Wellspring by Silks
Wellspring by Silks Jiao Xi Hotel
Wellspring by Silks Jiao Xi Jiaoxi
Wellspring by Silks Jiao Xi Hotel Jiaoxi

Frequently asked questions

Does Wellspring by Silks Jiao Xi have a pool?

Yes, this property has an outdoor pool.

Is Wellspring by Silks Jiao Xi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wellspring by Silks Jiao Xi?

Self-parking is free at this property.

What time is check-in at Wellspring by Silks Jiao Xi?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Wellspring by Silks Jiao Xi?

Checkout is at 11 AM.

Where is Wellspring by Silks Jiao Xi located?

Situated in Jiaoxi, this luxury hotel is within a 10-minute walk of Tangweigou Hot Springs Park and Jiaosi Hot Springs. Jiaoxi Hot Spring Visitor Center and Jiaoxi Sietian Temple are also within 1 mile (2 km). Jiaoxi Station is only a 3-minute walk.

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Wellspring by Silks Jiao Xi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chang-hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy our stay. Excellent facility and services.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff provided very good service.
Stayed 4 nights in Aug 2023

10/10 Excellent

Chun-Mo

Liked: Property conditions & facilities, room comfort

Good hotel for staycation.

very good experience here. Friendly staff and very clean rooms.
Stayed 1 night in Sep 2023

10/10 Excellent

Juei-Teng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outstanding services by all staff members!
Stayed 27 nights in Mar 2024

10/10 Excellent

CHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Zen styled hotel. Great for getaway

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the hot tub on the patio is very nice.
Stayed 2 nights in Apr 2023

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is good
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Yilan

Awesome things about the hotel: Free mini bar - refill on a daily basis. Happy hour - free flow drinks and snacks for 2 hours Nice bedroom slippers Many eateries around the hotel Size of family room is good for just 4 headcount only including toddlers Suggestions: Place bags in dustbin for cleanliness purpose.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tuen-Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service clean room
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service

Efficient staff.

Check-in service was efficient and friendly. Staff well-trained.
Stayed 1 night in Dec 2023

8/10 Good

WOON CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and polite service
Stayed 1 night in Feb 2024

8/10 Good

Nanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the public hot springs and the main street. Loved the tub on the balcony. Had the family suite and it was spacious in size. Loved all the mini snacks and happy hour that they provided. Breakfast was more like brunch as it had a lot of different food options.
Stayed 1 night in Mar 2024

10/10 Excellent

Hsien ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 1 night in Nov 2022

10/10 Excellent

Hung-Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Service is very good and happy hour is really rich. This is time to enjoy for trip.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very relaxing stay, but a little dark lighting

A quite relaxing and friendly hotel. However, the light in the room is not bright enough for the elder. I am afraid they will trip down without cautions.
Stayed 1 night in Jun 2024

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice experience in here. Like the rooftop swimming pool very much
Stayed 1 night in May 2023

10/10 Excellent

owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Sep 2023

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities

good stay

The hotel is centrally located and close to restaurants/attractions. The room is on the smaller side. The tub area is semi open and I feel that there is a privacy issue.
Stayed 2 nights in Apr 2023

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

10/10 Excellent

Mei-Wun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2023

6/10 Okay

Yi Dawn

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, poor sound proofing

The hotel itself was nice, clean and we'll situated. However, my biggest gripe was that the rooms were not very sound proof and given that it was on the main road, the noise was rather piercing, especially when the rubbish truck came by. Had intended to rest during the stay, but the poor sound proofing did not help
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Good but can be improved

Overall it’s good but we were disappointed that public indoor hot spring was not available. The information was not written on the website and the price was not adjusted for that. The infinite pool is small but not bad. The decoration overall is great.
Stayed 1 night in Oct 2023

6/10 Okay

YVONNE KA ON

Liked: Amenities
Disliked: Cleanliness
The hotel condition is dated where you can easily spot dirts on lobby sofa and paint color peel off from coffee table inside the room. I find the hotel surrounding is quite annoying which it is difficult to relax when doing hot springs. Also spot some leftover hairs between the 2 mattresses when I check in the hair. I don’t think I will recommend this place if traveler looks for high quality hotspring hotel.
Stayed 1 night in Feb 2023