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Alila Wuzhen, Zhejiang
5.0 star property

Luxury hotel with 2 restaurants and bars/lounges

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Alila Wuzhen, Zhejiang

Photo gallery for Alila Wuzhen, Zhejiang

2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
1 bedroom, free minibar, in-room safe, individually decorated
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
1 bedroom, free minibar, in-room safe, individually decorated
2 bars/lounges, pub

Overview of Alila Wuzhen, Zhejiang

Reviews
8.8

Excellent

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Jiaxing.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang
  • Popular LocationWuzhen Scenic Area3 min drive
  • Popular LocationPuyuan Woolen Sweater Market20 min drive
  • Popular LocationNanxun Town History Museum22 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)84 min drive
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Room options

View all photos for Villa, Garden Area

1 bedroom, free minibar, in-room safe, individually decorated

Villa, Garden Area

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden Area

1 bedroom, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden Area

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Loft)

1 bedroom, free minibar, in-room safe, individually decorated

Twin Room, 2 Single Beds (Loft)

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, Private Pool

1 bedroom, free minibar, in-room safe, individually decorated

Villa, Private Pool

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds, Garden Area

1 bedroom, free minibar, in-room safe, individually decorated

Double Room, 2 Single Beds, Garden Area

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Villa

Living room

Garden Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite King

Bathroom

Garden Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Twin

Bathroom

Garden Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Loft Suite Twin

1 bedroom, free minibar, in-room safe, individually decorated

Loft Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Pool Villa

Lobby

Pool Villa

  • Sleeps 2
  • 1 King Bed

Similar properties

Courtyard
Crowne Plaza Wuzhen, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (7)
The price is HK$694
per night
18 Apr - 19 Apr
Crowne Plaza Wuzhen, an IHG Hotel

About the area

Jiaxing

Located in Jiaxing, Alila Wuzhen, Zhejiang is in the historical district and on the waterfront. Wuzhen Scenic Area and Tanjiawan Site are local landmarks, and the area's natural beauty can be seen at Children's Park and Shijiuyang Wetland. Hongshancun Scenic Spot and Fyan Buddhist Cultural Park are also worth visiting.
Visit our Jiaxing travel guideOpens in a new window

What's nearby

  • Wuzhen Scenic Area - 3 min drive
  • Nanxun Town History Museum - 22 min drive
  • Children's Park - 23 min drive
  • Nanxun Old Town - 24 min drive
  • Beijing - Hangzhou Canal - 29 min drive

Getting around

  • Tongxiang Station - 30 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 85 min drive

Restaurants

  • N多寿司 Nduoshousi - 6 min walk
  • 牛杯杯 - 5 min walk
  • 乌镇民国时代 - 11 min walk
  • 今生有约茶楼 - 6 min walk
  • 老木头 - 10 min walk

About this property

Alila Wuzhen, Zhejiang

Luxury eco-certified hotel by the lake
Consider a stay at Alila Wuzhen, Zhejiang and take advantage of a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. Enjoy Fusion cuisine, a poolside location, and garden views at the two on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; Alila Wuzhen, Zhejiang also has a library, dry cleaning/laundry services and 2 bars. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and a lifeguard on site
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, multilingual staff and a front desk safe
Room features
All 125 individually furnished rooms include comforts, such as 24-hour room service and private hot tubs, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • Private gardens, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: CNY 188 for adults and CNY 94 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Shui Shi Kou
  • Si Shui
  • San Bai
  • Kao Hua Ting

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool
  • Spa services
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (6458 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony
  • Garden

More

  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 400.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CNY 188 for adults and from CNY 94 for children
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Alila Wuzhen, Zhejiang Hotel
Alila Wuzhen, Zhejiang Jiaxing
Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

Does Alila Wuzhen, Zhejiang have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Alila Wuzhen, Zhejiang?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Alila Wuzhen, Zhejiang on 17 Apr 2024 start from HK$1,947.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alila Wuzhen, Zhejiang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alila Wuzhen, Zhejiang?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Alila Wuzhen, Zhejiang?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Alila Wuzhen, Zhejiang?

Checkout is at noon.

Where is Alila Wuzhen, Zhejiang located?

Situated on the riverwalk, this luxury hotel is 1.2 mi (1.9 km) from Wuzhen Scenic Area and within 12 miles (20 km) of Hongshancun Scenic Spot and Tanjiawan Site. Children's Park and Nanxun Old Town are also within 12 miles (20 km).

Alila Wuzhen, Zhejiang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kotchanipar

Stayed 2 nights in Mar 2024

4/10 Poor

Katheleen

Disliked: Cleanliness, property conditions & facilities
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Stayed 2 nights in Sep 2023

8/10 Good

jianqing

Stayed 1 night in Jan 2021

10/10 Excellent

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
Stayed 1 night in Jun 2020

10/10 Excellent

Chong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Stayed 1 night in Dec 2019

8/10 Good

Chee Mun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Stayed 1 night in Dec 2019

8/10 Good

Yin Ching Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
Stayed 1 night in Jun 2019

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

LIH-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023