Crewe Jodrell Bank Discovery Centre Hotels

"The room was a little tired but ok for what we paid. We were hoping to get room service when we arrived but that didn’t appear to be a thing since there was no menu (or any other hotel information) in the room. We headed to the restaurant where we were waited on by a lovely young lady (Matilda?) However, the food was not good at all. The menu was very limited and uninspiring. We were served the driest pork belly bites we’ve ever tasted (like they’d been reheated multiple times), brown salad leaves, stale, toasted bread sold as focaccia and it wasn’t cheap. Unfortunately breakfast wasn’t much better with multiple items run out (no sausages and minimal beans) despite it not being busy. When I mentioned this to one of the staff there was no apology, just an acknowledgment (which I believe was acted on but too late for us). I’ve stayed multiple times in another De Vere property which has always been fantastic. This one falls way short of the same standard. It was fine for a basic stop over but nothing more."

"Lovely little place we booked as a last minute stay. Only downside was the room was a bit too hot."

"Great rustic property with the bonus of a hot-tub which we made the most of...enough space for all including living space and bedrooms...Enough equipment for all guests parking outside....short walk to village which had 2 pubs we visited and ate at.... Highly recommend for large gatherings."

"This cottage was so cute! It was very clean and well stocked and our hosts were helpful and responsive. I would recommend for a peaceful, country get away. "

"Ideal for a large family gathering with the indoor pool the obvious highlight. However the property was very tired with a lot of problems which continued throughout the stay. The standard of cleaning was awful. I spoke to the hosts wife to highlight the dog poo on the lawn in at least 3 places, the fact I wasn’t given an exit code to get out of the gates, the electric socket hanging off the wall in the lounge with wires exposed. There were far too many problems to keep ringing about so I listed them all to the host but have had no reply. Other issues, empty beer bans and bottles in the garden, pizza oven outside like a large ashtray, BBQ not cleaned for ages with congealed meat hanging off the grill and filthy tongs left. A foul smelling drain in the garden that had been covered with a piece of garden furniture. Inside 2 bedroom radiators not working one which was leaking. The washing machine leaked water everywhere, Upstairs shower not working and bath plug stuck in, no soap anywhere, no information as to how to work oven and microwave, or how to work the pool water feature or the hot tub and projector. All in all very disappointing for the high cost of rental "

"A disaster from the get go, first there was no one at reception, none of the three numbers displayed on the reception door were answering. After many attempts we managed to get though to someone who literally said he was unable to help us. After half an hour of wait and worry, a young lady passed by and whom we asked for assistance. Thankfully, even though she wasn't a member of staff, she manged to direct us to a room (room17) and provided us with towels. The whole room was dirty and there was an obvious lack of upkeep as there were cobwebs everywhere, the bathroom door would not open nor close hence a lack of privacy. To make matters worse we were rudely awaken at half past midnight, with very heavy banging on the door by the supposed owner who unprofessionally demanded to know who we were and that we were in the wrong room. when nobody was there to reception us in the first place. The second night was not much better, this time there was door banging on next to us round 5am then they proceeded to carry out some works round 6. All in all a terrible experience and we never once ended up seeing a member of staff. I shall be grateful if you could guide us to were we could log in a complaint as I would like a full refund"