新山新山渡轮码头附近酒店

“房間很舒適，乾凈，服務人員很親切”

“感覺非常好”

“It was a unique experience having a jacuzzi bath for a getaway”

“Very good location. It was just a short walk to the JB checkpoint so perfect for travellers commuting between JB and Singapore. We also enjoyed the breakfast which offered a lot of options and tasty food. The room was spacious and the shower was great. However, there were ants on our bed, in the drawers and in the bathroom. When told about the issue, the staff only applied some insect repellent and did not resolve successfully. On our last evening, we went to the pool bar to relax, but were told……

“客房相当清洁非常新净、而且入住有零食和饮品款待，入住体验相当好”

“這個價位不能挑三揀四，附近有夜市和購物百貨”

“Not applicable ”

“Pillow was totally flat. Shampoo and Body Wash was not labelled.”

“Important! There is a tax charge only accept cash. Didnt mention when I book the room 3 months ago. Make sure you have enough cash before you go check in. The window is facing corridor, and corridors are open, you can hear clearly when people in and out. Still, room is clean, staff are nice.”

“The wifi was weak. At one pointnin the night which is when we needed the wifi most, the connection was down. The hairdryer only works for a minute and have to wait another 10 mins to use for another minute. Takes forever to dry hair. The hotel has not been renovated since taken over by Hako from Bello. Pillow had a smell and way to soft to sleep on. The bed not comfortable at all. And after telling the staff about the hairdryer, nothing was done. Towel had stains.”

“The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. ”

“Nice owner and very helpful. Only issue is people playing loud music from 7am in the morning on weekends. Room was clean and bed comfortable, will stay again.”