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"Yes, parking was secure. Staff was wonderful and kind, hallway carpets smelled like dogs. Beds were comfortable. I sensed that they could use more help with staff. "

"The property has no heat or hot water. Probably should not have been open to the public without the latter. "

"So, I must say I loved staying there. BUT, it’s old. Our room was clean and quiet. Tub dripped a bit which I didn’t care about. Window to didn’t shut quite right. The parking lot was nearly unusable cuz they chose not to deal with the massive snow, but they directed me to a lot across the street I could poach if I left by 8am. You can tell it was amazing in its heyday. My daughter (9) gives it full 5 stars. I only rated cleanliness lower because the ice machine on 2 had LOTS of dust on top of it the whole 4 night stay. Ice machine on 4 didn’t work. All that said, I found it lovely and would wholly recommend if you don’t mind a few quirks in a beautiful old hotel that’s got clean rooms and great food nearby."

"This location was perfect for our stay in Juneau. Fully stocked kitchen, easy to find, check in and out was smooth. Highly recommend!"

"The water view is awesome! The staff is friendly. For an older property the room was clean. The walk ability to downtown Juneau is great. "

"Very nice hotel. Staff is friendly and helpful. The kitchen was well stocked and saved us a lot of money and time by not eating out for every meal. "

"Having a kitchen made it possible to cook meals for my family during our stay"

"I cannot say enough good stuff about the staff. Very attentive and super friendly. Highly recommend this hotel. "

"Spotless room, eclectic styling."