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Reviews of Frontier Sunrise

3 out of 5
Frontier Sunrise
Shinmachi 4-4-25, Kamifurano, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were excellent, kind and helpful. Very comfortable beds. Good cooking facilities. Very spacious apartment. The onsen was dated and needs an upgrade but the water was a good temperature.
Stayed 8 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spacious apartment but a lot more to be desired
Initial experience with check-in was good but the room smells musty and not cleaned very well especially in the bathroom and sink area. There were 3 rooms with 6 beds so more than enough room for what we need. Couldn't get the water heater to work at first but once the gas was turned on properly all worked fine. It's basic and other good thing is that the spa is included but separate from the apartment.
Stayed 1 night in Aug 2017

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Value for Money Stay Especially During Peak Season
Check in is done at a separate location (Furanui Onsen), which is a 1-min away from the apartment. Overall, the apartment is spacious and tidy, suitable for a family of 5. Guests are given complimentary access to the onsen, which is good. I wish to compliment the fronk desk manager, Mr. Arao for being very customer centric. I have left my stuff in the room upon checked out and Mr. Arao had kindly arranged the item to be mailed back to me in a very efficient manner.
Stayed 1 night in Jul 2017

10/10 Excellent

Yi Lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺溫馨 雖然設備不新穎 充滿人情味的地方 高cp很推薦
Stayed 1 night in Sep 2019

10/10 Excellent

hsinhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Yong Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이 아주 깔끔하고 청결합니다.단 침대가 조금 불편해요.그러나 불편하지는 않아요.
Stayed 4 nights in Jan 2019
Response from Kuriyama on 23 Jan 2019
Yong 様 このたびはご利用、並びに口コミの高評価ありがとうございました。 またのご利用お待ちいたしております。

10/10 Excellent

KISS, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高
超大的空間,3房很適合我們一家5口住(小孩年齡8/12/14)CP值高,還有免費大眾溫泉,還會想再次入住
Stayed 1 night in Aug 2018

8/10 Good

ole_ojo, bangkok

Liked: Cleanliness, property conditions & facilities, room comfort
Apartment ดี คุ้มค่า
ห้องพักเป็น Apartment มี 3 ห้องนอน 1 ห้องน้ำ 1 ห้องอาบน้ำ ห้องพักอยู่ชั้น 2 ไม่มีลิฟท์ ลำบากเล็กน้อยถ้ากระเป๋าใหญ่ บริเวณพื้นที่ส่วนกลางและห้องครัวกว้างขวางสะดวกดี ส่วนห้องนอนที่มีเตียงจะค่อนข้างแคบและเล็ก มีแอร์เฉพาะบริเวณส่วนกลาง ต้องเปิดทิ้งไว้ระยะหนึ่งถึงจะเย็นทั่วทุกห้อง มีพัดลมให้ 1 ตัว ห้องครัวมีอุปกรณ์ครบครัน ต้องไปเชคอินที่ส่วนของโรงแรมซึ่งมีโรงอาบน้ำด้วย พนักงานต้อนรับน่ารัก พูดภาษาอังกฤษได้น้อย แต่มีความพยายามในการสื่อสาร อาหารเช้าสั่งทานกับส่วนของโรงแรมได้
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
陳舊的風格
舊式公寓，有廚房蠻方便，但用具較為陳舊；客廳能讓一家人用餐，空間算寬敞；長輩喜歡塌塌米房，但其他兩間房就比較普通。走路三分鐘可達溫泉浴池，可惜設備也是頗舊且有不少水垢，但在上富良野鄉間能泡上溫泉也是不錯的。開車十分鐘內有超市，可買食材自炊。
Stayed 1 night in Jul 2018
Response from H.arao on 16 Aug 2018
Thank you so much!

10/10 Excellent

YUET SHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦給家庭旅遊人士
一層有3個房间，空間很大，自駕到富田，旭川也十分方便，有免費車位，煮食設備非常齊全，又可到前面店铺浸温泉，店主好客有禮，非常值得推薦給家庭旅遊人士居住。
Stayed 3 nights in Aug 2018
Response from H.arao on 16 Aug 2018
Thank you so much!

6/10 Okay

Yaming

Disliked: Cleanliness, property conditions & facilities
飯店標示不明顯, 花了一些時間才找到
Stayed 1 night in Jun 2018
Response from H.arao on 11 Aug 2018
ご迷惑 おかけしてすみませんでした。

10/10 Excellent

HSUEH-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
上富良野的優質住宿
離上富良野日之出公園很近,附近有超市,採買方便,也提供免費的溫泉泡湯,覺得很棒!!!
Stayed 1 night in Jul 2018
Response from H.arao on 2 Aug 2018
Thank you so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from H.arao on 2 Aug 2018
Thank you so much

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from H.arao on 2 Aug 2018
Thank you so much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠近超商，附近安靜。
Stayed 2 nights in Jul 2018
Response from H.arao on 2 Aug 2018
Thank you so much!

8/10 Good

yuling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻好的
一整層空間，使用上來很舒服，雖然房子有點舊了，不過該有的東西一應俱全，帶著孩子全家出遊，停車也很方便，這次住的是二樓，沒有電梯，但扛一層樓行李也還好，晚上時附近很寧靜，很有鄉間度假的感覺，很不錯，附近也有兩家便利商店，也能到前面的溫泉飯店體驗日式澡堂，榻榻米的房間，讓孩子們覺得好像就住在小叮噹的家一樣，謝謝讓我們體驗日式生活。
Stayed 2 nights in Jun 2018
Response from H.arao on 2 Aug 2018
Thank you so much!

10/10 Excellent

JUICHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

yongsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대 가족 이용시 좋습니다.
시설은 노후되었지만 청결하고 조리 시설과 주방 시설이 좋았습니다.특히 본관 온천을 무료로 이용할수 있어서 좋았습니다.대가족 이용시 편리합니다.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
가족단위에 좋아요~
방이 3개고, 보통의 일본처럼 욕실과 변기가 따로 있습니다. 요리할 수 있는 준비도 다 되어있었는데 다만 청소 상태는 조금 부족한듯해보였지만, 여러 명이 한 번에 이용하러 들어 가기엔 좋았고, 온천을 이용할 수 있어 좋았습니다.
Stayed 1 night in Aug 2017

6/10 Okay

ponponmaru, sapporo,JAPAN

Liked: Staff & service
Disliked: Cleanliness
お世話になりました
温泉も本館に行くと入れるので、良かったと思います。 スタッフの方の対応も良くて、助かりました。 子どもに寝具のアレルギーが有るのですが、 対応もしていただいて助かりました。 お部屋は使い勝手も良く、炊飯器、ポット、冷蔵庫、洗濯機もあり、 便利だったと思います。 難点は、お布団の一つがたばこ臭かったこととやかんに水がし残ったままだったり、 コップやカップは汚く感じ、漂泊がされておらず茶渋が付いていたこと。 テーブルが小さいので家族5人が揃ってひとつのテーブルで食事をとるのは難しいかな。 炊飯器はすごく時代を感じる物で、炊けるか心配しましたが、ほとんどのお米は炊けていました。 wi-hiも有るので、助かりました。 家族五人で泊まると、旅館など壁の薄い施設だと、ボードゲームで盛り上がった時に 気を遣うのですが、隣室の音も聞こえず、気楽に過ごせたと思います。 苦手な物は持ちこんで、またお世話になりたいと思います。
Stayed 1 night in Aug 2017

4/10 Poor

Wind, Taiwan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Money is everying
Good place but with a bad experience. My 6 years old daughter open the door but the glass on the door is broken for some reason ( rainy with wind or a big hit by her). She is hurt. I told to the hotel but none can provide the help. Next morning, they are very polite to ask for the fixing money but no any word to ask who is hurt. I just paid it because it is broken when my daughter opened the door.
Stayed 1 night in Aug 2017