Kanawha City hotels in Charleston

"Completely satisfied."

"Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were already occupied."

"Good"

"Limited breakfast menu, poor quality coffee, no attention or greeting from staff when desk was approached, expensive rate, loud neighbors "

"Great spot off the highway. Nice and quiet. Clean room and 24 hour fitness center. Great breakfast too. Friendly staff!"

"."

"Breakfast was very good, the gentleman serving food was nice, employees were great especially Kpatrick. Except we still haven't received our deposit back yet."

"Yes. Room and hotel were clean and great!"

"The Marriott was serviceable but the room lacked extra blankets, no microwave in the room, and they were short staffed in the cleaning department. I was informed by a letter shoved under the door that room cleaning was unavailable."