Does Heritance Kandalama have a pool?

Yes, this property has an outdoor pool.

Is Heritance Kandalama pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritance Kandalama?

Self-parking and valet parking are free at this property.

What time is check-in at Heritance Kandalama?

Check-in start time: 2 PM; check-in end time: midnight.

Does Heritance Kandalama provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 220 per vehicle applies.

Are there all-inclusive benefits at Heritance Kandalama?

Some rate plans available at this property are all-inclusive.

Where is Heritance Kandalama located?

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Popham's Arboretum, Dambulla Cave Temple and Sri Lanka. Rangiri Dambulla International Stadium is 7.4 mi (11.9 km) away.

Heritance Kandalama Reviews, Deals & Photos 2025

10/10 Excellent

Andreas

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very passionate team, extraordinary friendly atmosphere, excellent restaurants, in the centre of Sri Lankas nature with the opportunity to visit many UNESCO world heritage sites. We have been there for 8 nights to enjoy all those experiences. Many thanks to the team, Dr. Andreas Neuss

Stayed 8 nights in Sep 2025

10/10 Excellent

Craig

19 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A fabulous location and different hotel

Stayed 3 nights in Jul 2025

8/10 Good

Junichi

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great experience to enjoy the nature/animals at the hotel. One note is that the location is a bit too far from the airport/ city area.

Stayed 4 nights in Aug 2025

10/10 Excellent

RYOSUKE

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Totally a luxury experience.

Stayed 1 night in Aug 2025

10/10 Excellent

Angus

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

1 Oct 2025

Liked: Cleanliness, staff & service, amenities

Building and setting were lively but the comunal areas were lacking in atmosphere. There was no nice area for evening drinks which was disappointing.

Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

24 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.

Stayed 4 nights in Jun 2025

10/10 Excellent

Clifford

28 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views. Fantastic experience. Friendly, professional staff.

Stayed 1 night in Jun 2025

10/10 Excellent

Dinusha

10 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spectacular location and one of the most unique architectural pieces from Geoffrey Bawa. Well worth a visit.

Stayed 2 nights in Apr 2023

10/10 Excellent

Haruka

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!

Stayed 1 night in Feb 2025

10/10 Excellent

Withanage

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.

Stayed 1 night in Apr 2024

10/10 Excellent

Robby

4 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay! The staff was friendly and helpful from the moment we arrived to the moment we left. The housekeeping staff was particularly lovely. We enjoyed the different towel animals they created. Our room was comfortable. The bathroom was quite spacious. And the onsite restaurants were delicious. We appreciated the wide variety of food available at breakfast. Highly recommend this hotel.

Stayed 4 nights in Feb 2024

10/10 Excellent

Dr Sas

22 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fine. highly recommend.

Stayed 2 nights in Jan 2024

10/10 Excellent

donald

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Although this is an excellent review I have to say I was a bit surprised at the size of the pools. I like to swim laps but the pools were smaller than I'd thought. My fault, of course (lack of blueprints!). One pool seems to have been given over to the monkeys (lucky them!) which was interesting. But perhaps it was seasonal? Anyway, if you're expecting to swim laps lower those expectations and just enjoy the spectacular view from the infinity perspective of the pool....

Stayed 2 nights in Mar 2025

8/10 Good

makoto

20 Aug 2023

Liked: Cleanliness, staff & service, amenities

I think this hotel is the best quality and hospitality in Srilanka. Pros: Buffet serves lots kind of Srilanka food both breakfast and dinner. Fascility is close to natural environment. Spectaculler lake view from infinity pool. Cons: Due to close to nature, unpredictable wild animals may visit your room such as aggressive monkeys.

Stayed 2 nights in Aug 2023

10/10 Excellent

Chandraraj K

21 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is hotel is in a gorgeous setting and seems to blend into the surroundings. The room was very comfortable and had a view of the lake and the Sigiriya rock. Using the outdoor pools with that stunning view, with monkeys hanging around, is quite an experience! The restaurant had excellent breakfast and dinner buffets, with a wide range of Western and very good Sri Lankan cuisine. The service provided by the restaurant staff is extraordinary! They recognized my family after our first meal and also seemed to know what we had liked!

Stayed 3 nights in Jul 2023

4/10 Poor

Olivia

13 Apr 2025

Disliked: Cleanliness, property conditions & facilities

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.

10/10 Excellent

NATSUKI

22 Oct 2025

Liked: Cleanliness, staff & service, amenities

自然の中に溶け込むような設計と素晴らしいプール、空気がよく、開放感がある最高のホテルでした。朝食夕食の種類の多さやサービスも良かったです！

Stayed 2 nights in Oct 2025

10/10 Excellent

Yuka

30 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とにかく眺めがいいです。ホテルの中をはじから散歩しているだけで、バワの建築を堪能でき楽しいです。スタッフの方たちも皆さん親切です。ビュッフェも美味しく、ここのエッグホッパーがスリランカ滞在中で一番美味しかったです。

Stayed 1 night in Sep 2025

10/10 Excellent

Janani

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!

Stayed 2 nights in Sep 2025

10/10 Excellent

TOMOYUKI

25 Sept 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

古さが目につきますが丁寧にメンテナンスされていますシャワーやエアコンなど使いにくいところも目につきますがそこは Geoffrey Bawa に免じて目をつぶってください

Stayed 3 nights in Sep 2025

10/10 Excellent

Yumiko

19 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

自然と調和したこのホテルは、自然の風が建物にうまく取り入れられており、スタッフの皆さんもすごく感じがよく快適に過ごすことができました。部屋はラグジュアリールームでしたが、たくさんの窓から自然を感じることができ癒されました。たまたま夕方外を見ていたら、湖の辺りに水浴びに来ていた自然の親子像を見られたのが最高でした。朝晩は現れることがよくあるようなので、行かれる方はちょっと意識して外を覗いてみてください。レストランのビュッフェは、朝晩メニューが変わる上、かなりいろんな種類があるので連泊でも飽きないと思います。一方、アラカルトの方のレストランで夕飯を食べましたが、ややメニューが少なめだけど３コースでも十分お腹いっぱいになる量で味も美味しかったです。落ち着いてゆっくり食事をしたい方は、こちらもいいかなと思いますが、やはり満足感はビュッフェが上かなと。ホテルのあちこちから、遠くにシーギリヤが見え、スリランカの素晴らしい自然を感じられるホテルでした。

Stayed 2 nights in Aug 2025

10/10 Excellent

Aiko

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

雨上がりのあとで虫が大量発生していた。客室内もディナーの会場でも。それ以外はただただ最高でした。

Stayed 2 nights in Sep 2025

10/10 Excellent

Rina

11 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ホテル自体に加えてスタッフの対応含めて全てにおいて素晴らしいの一言です。一点だけ。雨が降った日は羽虫が想像の10000倍います。夕食の時はかなりショッキングでしたが、こういうものだと思うと慣れました。

Stayed 2 nights in Sep 2025

10/10 Excellent

??

7 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ホテルは最高。ビュッフェスタイルなので少し騒がしいのと、ドレスコードがあるのに守っているのは一部の人だけ。

Stayed 1 night in Aug 2025

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