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Hotel Suisse

3.5 star property
Nature meets relaxation near Kandy's Royal Palace, where guests can enjoy poolside unwinding and spa treatments that soothe tired muscles

Choose dates to view prices

Hotel Suisse sits peacefully near the Royal Palace of Kandy, offering a tranquil retreat with its adjacent golf course and spa services. Travelers can enjoy the outdoor pool, relax on the sun terrace, or venture to the nearby Udawatta Kele Sanctuary for a nature escape.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is HK$711
HK$932 total
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 8.00 for adults and from USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Suisse have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Hotel Suisse?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Suisse on 22 May 2026 start from HK$711, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Suisse pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Suisse?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Suisse?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Suisse?

Checkout is at noon.

Does Hotel Suisse provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per room applies.

Where is Hotel Suisse located?

Situated in Kandy, this golf hotel is within 1 mi (2 km) of National Museum, Udawatta Kele Sanctuary and Royal Palace of Kandy. Ceylon Tea Museum and Royal Botanical Garden are also within 6 mi (10 km). Kandy Railway Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 75 reviews
Rating 8 - Good. 23 out of 75 reviews
Rating 6 - Okay. 21 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

Reviews

Verified

10/10 Excellent

Diwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial architecture and grandeur, Friendly staff,
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Shiranthi

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sidath was our waiter and made our stay so special - he was wonderful. X Jeethm- looked after our every need by the pool . He was very attentive and pool was sparkling clean . Highly recommend this place to stay in Kandy- all staff were amazing . Thank you for looking after us so well .
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Belinda

Liked: Cleanliness, property conditions & facilities

There is better a bit further away

It was well located and a beautiful hotel in the public areas but my room was very plain and problems as noted and more expensive than an amazing hotel the next two nights. Also no menu on website so I just bought groceries and ate in my room
Stayed 1 night in Jul 2025
Verified

6/10 Okay

AAYUSH

Disliked: Amenities, property conditions & facilities
The room furniture in real isnt what it shoes in the photos on the app. The food isnt that Great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, but the floor could do with a good clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking. Great Lake nearby. Excellent staff
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Lainie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old style colonial hotel with all the mod cons you need. A big dining hall. Situated right on Kandy Lake which was very convenient
Verified

6/10 Okay

MARC

Disliked: Staff & service, amenities
The room was dirty with stains on the towels glasses un clean also the fridge was filthy Staff never seemed interested apart from you signing for drinks
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Phillipa

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice when booking this hotel

I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Stayed 1 night in Jan 2022
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Ahmadreza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly But we have red bugs in bed It s very bad
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koloniala vingslag

Bra läge i utkanten av Kandy. Gammalt kolonialhotell med god mat och bra service. Fina omgivningar med berg och vatten.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Karl Inge

Liked: Cleanliness, staff & service, room comfort
Cold pool.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

VALERIE

Disliked: Staff & service, property conditions & facilities, room comfort

besoin dun gros raffermissement

vétuste pas net bruyant non insonorise accueil limite equipements de la chambre limités pas a la hauteur d un ex palace..
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

GEORGE

Disliked: Property conditions & facilities

Old colonial style

Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Mark

Disliked: Property conditions & facilities
We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking & spacious rooms & friendly staff ,
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

CHAMATH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience

Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, great service, good location. Would stay again if I went back.
Stayed 2 nights in Aug 2019