「A unique experience. Staying in a treehouse was very high on the novelty scale. Expect a slight slope in the floor, and don't forget to close the windows before you go to bed as the monkeys are sneaky and will steal any fruit that you leave on the dining table. A fun night.
If you are averse to a staircase, this might not suit, you though.」
「They had no record of our reaction (that we had paid confirmation through hotels.com. They charged us cash to get a room. (Options in the area and time we arrived extremely limited). Had to try and negotiate an 11 check out at 9 suggested he wanted us out by 10 (place had no other guests). Very noisey all night」
「Das Hotel sollte Expedia aus dem Programm nehmen. Das Zimmer war schmutzig, verstaubt. Das Bad riecht übel. Kein warmes Wasser. Das fenster im Bad liess sich nicht schließen, dadurch besteht die Gefahr dass Mosquitos ungehindert eindringen und das in den Tropen. Im Flur liegen tote Insekten, Kakerlaken. Insgesamt ist das gesamte hotel schmutzig und heruntergekommen auch wenn sich das Personal bemüht. 」
「Host was waiting for us event we arrived at a late night. The beds are comfy and the room is clean. The location is great. Will stay here again if I came to Ella next time.」
「I showed up and they were not expecting us- the property had changed hands and the owner did not have access to the hotels.com account.
Then, they said we hadn't paid enough, that the rooms prices has increased, and instead of the two rooms we had booked and paid for, we would be given one.」
「Property had an “Exceptional” rating and itProperty looked run down, verging on dangerous. It was in a completely out of the way area; far from any businesses/shops/restaurants. 」
「Had a truly wonderful stay at this beautiful hilly, mountain-side hotel. The setting was serene and refreshing, but what stood out most was the exceptional hospitality from every member of the staff warm, attentive, and always ready to help. The breakfast was another highlight, with a wide variety of delicious options that made every morning special. A perfect blend of comfort, scenery, and genuine care.
Highly recommended.
Please work on your parking though.」
「Don’t bother with this hotel. I had a paid booking but they refused to put me up, claiming that they didn’t have a booking for me from Expedia. Refused to budge and threatened me with police action, so I had to stay somewhere else. 」
「The homestay double booked my booking so I turned up and they had nowhere for me to stay. At 5pm I then had to try and find a room in Ella for the night, in peak season. Ended up staying in a dirty hotel as that was the only option left after 3 hours of searching, and got severely ill from the food there. My whole holiday was completely ruined thanks to Dimuthu homestay. Unbelievably unprofessional. DO NOT book here, it is not worth the risk.」
「This hotel was not in Expedia as per this property manager when we tried to checkin. I have not got refund yet. Please don’t book here and this hotel says that they don’t have any booking through Expedia. Expedia still researching for resolution. 」