Search Castles in Kattskill Bay

"Quick stop over on our way to a tournament. We had several families staying with kids. The woman who was working the front desk that evening of 3/4/26 was absolutely one of the best we have ever encountered, and we travel a lot. She was helpful with information and accomodating with us arriving late and trying to get dinner delivered after 9pm. Wish I got a chance to catch her name."

"The room doors slam shut rather than closing quietly. People were very loud in the hall ways at all hours. Common space floors were not clean. "

"Great"

"Clean room, "

"The gym was clean and well equipped. The pool was also clean and beautiful "

"Comodo, limpio y tranquilo, la piscina super limpia y buena para pasar un rato agradable. "

"Loved the hot tub "

" Nothing crazy, clean and nice. "

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "