Kempsford hotels from HK$503

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"The check in staff were excellent and very helpful. And the rooms are extremely clean. We got there early and found parking available in there car park (surcharge for 24hrs) which was on the property so very convenient. Had a great stay and will come back to this branch if I come to Swindon"

"Hotel location, atmosphere, spa and room were nice. Reception staff - lovely. Bar/Restaurant Staff weren't rude but didn't seem bothered with actual service. I counted 10 dirty tables as we walked into the restaurant area, they were still all cluttered 90 minutes later. After waiting for table service for 15 minutes, I found a member of staff who asked to me follow them to the bar rather than serve us at the table, for no real reason than their convenience. We were approached once and asked whether we wished to order food but no one came back to ask as after that so we gave up. No one was rude, but no one really cared whether we were there or not. Spa was lovely and all the staff polite and engaging."

"Excellent"

"Very enjoyable stay, while away on a business trip and the room was nice, clean and tidy. Amenities were great and the location was stunning. Excellent food and a relaxing environment. Highly recommend."

"Our room was huge and the bed was very comfortable. It is easy to find and staff were very nice. There is very little parking so keep in mind you have to park a few minutes away but can unload in front of hotel. We used the Waterloo lot! It was $10 a day. We didn’t do breakfast because it was $35 L but there is a nice coffee shop next door!"

"Breakfast was mid"

"Hotel grounds and building grand… bed rooms tired need a refurb, carpets crawly… bathroom clean and had been refurbed. Room was not serviced. Staff at reception low energy. Staff at breakfast much better, buffet breakfast average …. Bacon left to cool in sauce pan with fat accumulating … consider ala carte it could have been so much better …. Overall 2 nights served its purpose but was expecting much more so disappointed "

"First room over looked aircon units and smelt damp so changed rooms. Asked for firmer pillows and was offered bath towels instead. Finally got it right. Breakfast was great. Good choice and hot. Toaster as always one side brown the other near burnt. Bar staff excellent, fast service and friendly. The main dining room is another story. Asked if they had a table as we hadn't booked and was left waiting for 10 minutes. Left with no response so pretty poor. Ordered room service but so far down the corridor ot was barely warm. I general good hotel"