肯塔基酒店，肯塔基平住宿優惠推介

「Good 」

「Great location to stay」

「卫生一般」

「Good」

「We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In...

「The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience」

「This may be my favorite among all the hotels I’ve stayed in. My room was SO quiet. It’s the size of a small apartment & it was nice to have space to spread out. Staff was friendly & professional. I love the CVS with a connecting door to the lobby. So convenient! Breakfast was great. I had a custom omelet. The meeting room was spacious & we didn’t hear any outside noise. I have zero complaints about this property. Everything is top notch.」

「Staff wasn’t very friendly. No parking. No free breakfast even though it was said it had it on Expedia would not stay here again. 」

「Rooms we not ready. Very small and old. Nothing like the room we had in Indiana by the same name. 」

「The front desk staff could definitely benefit from additional customer service training. While some interactions were fine, one particular staff member—an older woman working the front desk—was consistently unpleasant and took away from the overall experience. On a positive note, the food options were a highlight. The availability of a buffet was convenient and appreciated, and the manager seemed to make an effort to maintain consistency in that area. Unfortunately, the service at the front...

「The property was nice and clean. The room was spacious. 」

「Yes」

「Very nice hotel overall. The hotel is a bit far from everything against my thoughts.」