Astana Khan Shatyr Hotels

"Nice updated hotel, with extremely friendly and helpful staff, the service was excellent. The rooms are very nice, although the hot water in the shower was inconsistent, especially in the morning when it was likely under strain from many guests at once. The main challenge is that the wifi in the rooms is shockingly problematic, I haven't had such issues at any hotel in years - and this was after they moved my room because the first room wifi was basically non-functional - but still the wifi only works very well in the lobby. The quality of the breakfast food is good, but the variety of options could be improved."

"Breakfast is good! Cleaning in room is not so good. Hotel is 3 stars"

"Staff offered early check in (as i arrived early) but charged full rate (snd higher than the one i had for next nights) Iron board was bender and fall on me "

"Room was nice. However, pool and spa were shut for at least a week without being informed "

"A+++"

"Good location etc. but staff were not welcoming and didn't speak English as advertised (doesn’t bother me and I’m happy to will it with Google translate, but if you’re going to advertise it and also look like you cannot be bothered to be there, doesn’t make for a good impression). Rooms not cleaned unless you ask. Can probably find similar places with more of a welcome and similar amenities if you plan in advance, nothing special. "

"Clean room. Helpful staff. Great location and near to Nur Astana Masjid."

"Nice, clean place. Because of early flight arrival we were offered a complementary breakfast and a earlyer check in. "