Kuala Lumpur Kiara 163 Hotels

"Staff amazing "

"New hotel, loved the modernness and toilet with bidet. Wish I had a room with a better view. Concierge was not able to book the city tour for any attraction or thy dint offer. Centrally located, close to Pateonas Tower, value for money."

"Excellent Hotel (in the very Competitive Kuala Lumpur 5-Star Hotel Market)"

"My first time in One World and I love it. The staff are amazing, helpful and friendly, especially Tina who went the extra mile to assist me. She deserves a grand mention by One World. I will stay here again if I am in PJ. "

"Great location if you plan to use the railway system, right next to Kl Sentral station, a short walk within the buildings. Next to the Sentral Mall, food galore everywhere you look. A huge spread buffet breakfast, great value. Only downside is that the slightest noise outside can be heard through the door. Maybe a good insulation around the door can help. "

"I stayed for 5 nights in the Studio Suite and absolutely loved my stay to the degree that I would say it’s my favourite hotel of all time. The suite was beautiful with thoughtful touches like fresh flowers, a handwritten note and fruit plate. Also a free mini bar (first items). From the bed to the shower to the kitchenette, everything was perfect. It was also so soundproof! The suite was an amazing deal given the access to the executive lounge! Wow, we had complimentary happy hour cocktails and appetizers daily and a more intimate breakfast some days. The Buffett was also amazing with tons of choices. Staff were so lovely and accommodating including an incredibly generous late check out which I very much appreciated. Outside of the lobby is the walkway to the MRT and 1 Utama mall. Incredibly close and convenient. I can’t wait to come back! My highest recommendation for this amazing hotel!! "

"Great staff, made the experience very positive. "

"While the location is great, the hotel itself is less desirable. It is a much older building with interiors that resemble an apartment more than a hotel, and despite it's reputation for elderly guests, the hallways and entry halls into the room were not PWD friendly. I didn't have a great check-in experience, as I was given another guest's room key at first. However, when I settled into my room, while very spacious, was also very dusty (triggering my allergies) and quite dirty. The sheets & plates were stained, and dust bunnies in every corner. As unfortunate as my experience was, management were quite accommodating and understadning with my request for early check-out, which I appreciated immensely. "

"The public areas of this hotel are impressive — the rooftop pool, bar, lobby and restaurant all have a premium feel that sets expectations high. Staff were friendly and attentive throughout my stay. However, the rooms tell a different story. While everything you need is there — good shower pressure, towels, a fully equipped kitchen — the overall look and feel is quite basic and underwhelming. It reminded me more of a budget hotel chain than a Hyatt property. I also requested a high floor but was given one of the lowest, which was disappointing given the building's height and the views on offer. Worth noting too that elevator noise was noticeable from my room despite being some distance from the shaft — you could hear the muted rumble of lifts moving up and down the building. A solid option for the facilities and service, but don't expect the room itself to wow you."