35 Errol Spring Avenue, Mthatha, Umtata, King Sabata Dalindyebo, Eastern Cape
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
An amazing place to stay, Mayfair Hotel offers complete comfort at value for money. The breakfast is very delicious, as well as their buffet dinner. Will definitely be returning soon.
Mbulelo
Stayed 1 night in Jul 2019
Response from Lex Fordycer on 15 Jul 2019
Dear Mbulelo
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests.
I take comfort in knowing that you found the hotel ideal for your needs and I trust we will meet these needs in all future bookings.
Thank you once again for the time taken, I will indeed share this with the entire Mayfair team.
Kind Regards
Lex Fordyce
General Manager
Dear Sibongile
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests.
I take comfort in knowing that you found the hotel ideal for your needs and I trust we will meet these needs in all future bookings.
Thank you once again for the time taken, I will indeed share this with the entire Mayfair team.
Kind Regards
Lex Fordyce
General Manager
6/10 Okay
Mpumelelo
17 Jun 2019
Liked: Room comfort
Disliked: Property conditions & facilities
Not Living Up to its Full Potential
We loved the look and feel of the room. However, the aircon was only blowing cold air even with the temperature set on hot. The air freshener in the hallway floor takes away from the Hotel's aesthetics. The staff could also being a lot friendlier than they are, no smile from the front desk to the kitchen.
Mpumelelo
Stayed 1 night in Jun 2019
Response from Lex Fordyce on 15 Jul 2019
Dear Mpumelelo
Firstly, please allow me to thank you for the review and the time taken to complete this, all responses and comments aids us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, I was and am greatly concerned in the experience that you received and will most definitely be looking into this personally and in that take up with the relative departments.
We constantly strive to achieve good results and in knowing that this was not achieved is a disappointment and i trust we can rectify this in the future
Kind Regards
Lex Fordyce
General Manager
great vide
the buffet needs improvement, for the price you pay one would epect more food and of a highre standard
mongezi
Stayed 1 night in Mar 2019
Response from Lex Fordyce on 15 Mar 2019
Dear Mongezi
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests.
We will look into the variety been made available and seek areas of improvement
The guy who checked us in -Amos , he was very welcoming and friendly - kudos to him . The room is comfy and clean , the only problem I encountered was the air-con was not working , either than that everything was nice .
Sibongile
Stayed 10 nights in Jan 2019
Response from Lex Fordyce on 16 Jan 2019
Dear Sibongile
Thank you for your rating and taking that time to do so and in that the feedback given.
We have embarked on repairing the Air-Cons which was is due to poor installation and we are nearing this completion and i trust on your future reservation you will indeed see the results, many thanks.
It's one of the best hotels I've stayed in, the fact that it next to a mall makes it more convinient. It was a 10/10 for me.
Dumisa
Stayed 1 night in Dec 2018
Response from Lex Fordyce on 16 Jan 2019
Dear Valued Guest
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assists us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings.
Thank you once again for the time taken, I will indeed share this with the entire Mayfair team.
Kind Regards
Lex Fordyce
General Manager
Clean rooms, hotel was quiet and next to a mall but did not use the mall on this occasion. Bed comfort could have been better.
Verified traveller
Stayed 1 night in Dec 2018
Response from Lex Fordyce on 18 Jan 2019
Dear Valued Guest
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assists us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings.
Thank you once again for the time taken, I will indeed share this with the entire Mayfair team.
First time @ Mayfair and definitely not my last time too.
Clean rooms and very comfortable beds.
Siphesihle
Stayed 1 night in Dec 2018
Response from Lex Fordyce on 19 Jan 2019
Dear Valued Guest
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assists us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings.
Thank you once again for the time taken, I will indeed share this with the entire Mayfair team.
Great hotel ... great people ... great area ... so all-in-all, great!
John
Stayed 1 night in Dec 2018
Response from Lex Fordyce on 19 Jan 2019
Dear Valued Guest
Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assists us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings.
Thank you once again for the time taken, I will indeed share this with the entire Mayfair team.
Nous avions choisi cet hôtel pour faire un break après une longue journée de route. Personnel très poli et serviable ! Très confortable ?
Anastasia
Stayed 1 night in Sep 2019
Response from Lex Fordyce on 12 Sept 2019
Tout d’abord, permettez-moi de vous remercier pour l’examen et le temps qu’il a fallu pour le terminer. Toutes les réponses positives et négatives nous aident à améliorer nos services et nous permettent ainsi de faire savoir à nos employés que nous réalisons ce que nous avons défini. à faire, cela a été de fournir un service à nos invités estimés.
Je suis heureux de savoir que vous avez trouvé l’hôtel idéal pour vos besoins professionnels et j’espère que nous répondrons à ces besoins lors de toutes les réservations futures.
Merci encore une fois pour le temps pris, je vais effectivement partager cela avec toute l'équipe de Mayfair.
Sincères amitiés
Lex Fordyce
Directeur général
Sehr gutes und sicheres Hotel, Shopping Mall + Fitness Studio in Laufweite. Gut für Zwischenstopp.
Verified traveller
Stayed 1 night in Feb 2019
Response from Lex Fordyce on 3 Mar 2019
Schönen Tag
Vielen Dank für die Bewertung und wir freuen uns, Sie auf der Mayfair begrüßen zu dürfen. Bitte reisen Sie sicher und genießen Sie den Rest Ihrer Reise.
Guten Tag Herr
Vielen Dank für Ihre Bewertung und Ihren Besuch. Wir möchten Sie bald als Gastgeber empfangen und wünschen Ihnen weiterhin eine sichere und angenehme Reise