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Top Kiso Hotel Reviews
Tabino Hotel Matsumoto
10/10 Excellent
"This hotel was a fantastic stay from start to finish. The location was excellent — close to everything worth seeing in Matsumoto, making it easy to explore on foot. Staff were incredibly helpful and attentive, always ready with recommendations or assistance whenever needed. A huge bonus: both breakfast and dinner were included, and the quality made it feel like real added value rather than an afterthought. Between the convenient location, great service, and the meals, this place made the whole trip smoother and more enjoyable. Highly recommend if you’re staying in Matsumoto — genuinely can’t fault it"
Richmond Hotel Matsumoto
10/10 Excellent
"Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc"
Dormy Inn Matsumoto Natural Hot Spring
10/10 Excellent
"Great spot, highly recommend!!"
Candeo Hotels Chino
8/10 Good
"Good breakfast"
Ryokan Sansui
10/10 Excellent
"We had a wonderful stay at Sansuikan. The staff were incredibly friendly, welcoming and always happy to help. Our room had a beautiful mountain view, which made it a very relaxing place to stay. The meals were delicious, with a great variety of authentic local Japanese dishes. The hotel is also conveniently located, with easy access to the bus stop for Kamikochi. We would definitely recommend Sansuikan to anyone visiting the area."
Matsumoto Hotel Kagetsu
10/10 Excellent
"We had an absolutely wonderful stay at Hotel Kagetsu in Matsumoto. From the moment we arrived, the staff made us feel welcome with their warm, friendly, and attentive service. The room exceeded our expectations. It was spotless, incredibly spacious, and thoughtfully designed with a unique split-level layout that made it feel even larger. Having two sinks was a great convenience, and the amenities provided were excellent. Everything was clean, comfortable, and well maintained, making it easy to relax after a day of exploring. The location is fantastic—you really can't go wrong staying here. It's convenient to Matsumoto Castle, restaurants, shops, and everything you need while still offering a peaceful atmosphere. What truly made our stay exceptional was the outstanding customer service. The staff went above and beyond to help us arrange luggage forwarding to our next hotel, even though we requested it on very short notice. Despite the language barrier, they were incredibly patient, resourceful, and determined to make everything work. Their kindness and willingness to help made a lasting impression on us, and we were so grateful for all of their efforts. We would highly recommend Hotel Kagetsu to anyone visiting Matsumoto. It offers beautiful accommodations, an excellent location, less than 10 minute walk to Matsumoto Castle, and some of the best hospitality we've experienced in Japan. We would gladly stay here again!"
Toyoko Inn Matsumoto-eki Higashi-guchi
10/10 Excellent
"A pleasant stay in a convenient location. Though the check in time was late afternoon we arrived earlier, and we were able to store our luggage till check in. The staff were helpful and the property was in a great location, with a decent sized comfortable room and bathroom."
aduminoyu onyado nonomatsumoto
10/10 Excellent
"Everything was incredible!"
Takumi no Yado Miyama Ouan
10/10 Excellent
"What an amazing stay! We loved every minute of our stay. The staff were amazing and so helpful and attentive. We loved the onsen and all the amenities that came with the hotel… free ice cream, ramen, mochi and saki were just some of the great things. Dinner and breakfast were fantastic. Thank you for an amazing magical stay in hirayu onsen, we will be back!"