Lake Saroma Tsuruga Resort

4.0 star property
Upscale resort with 2 restaurants and free valet parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Lake Saroma Tsuruga Resort

Photo gallery for Lake Saroma Tsuruga Resort

Premium bedding, in-room safe, free WiFi, bed sheets
Public bath
Exterior
Buffet
Public bath

Overview of Lake Saroma Tsuruga Resort

8.8

Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Bar
  • Air conditioning
  • Free WiFi
The price is HK$933
Price available on 2024/04/26

Your area essentials

306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216
  • Popular Locationラウンジ ソレイユ3 min walk
  • Popular LocationAbashiri Quasi-National Park13 min walk
  • Popular LocationLake Saroma Wakka Nature Centre3 min drive
  • Popular LocationLake Notoro32 min drive
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Room options

Twin Room,Non Smoking (Forest View)

cleanliness

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 248 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Twin Room,Non Smoking (Lake View)

cleanliness

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 248 sq ft
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Japanese Style Room,Non Smoking (Lake View)

cleanliness

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 4 Single Futons

Japanese & Western Style Room,Non Smoking (Lake View)

cleanliness

Highlights

Balcony
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Toilet with electronic bidet
Hairdryer
  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Resort twin room,Only Shower,Non Smoking (Lake View)

cleanliness

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 248 sq ft
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Twin Room with Lake View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Twin Room With Forest View

  • Sleeps 2
  • 2 Single Beds

Resort Twin Room(Only Shower)

  • Sleeps 2
  • 2 Single Beds

Japanese Style Room

  • Sleeps 4
  • 4 Single Futons

Deluxe Twin Room Shower with Lake View Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Run Of House

  • Sleeps 2
  • 2 Single Beds

Suite Room with Lake View-Non-Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

Standard Twin Room with Lake View(Shower booth)

  • Sleeps 2
  • 2 Single Beds

Japanese and Western Style Room with Lake View Non-Smoking

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Resort Suite Room (Lake View)

  • Sleeps 3
  • 1 Single Futon and 2 Double Beds

Japanese Western Style Room

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Japanese Style Room with Lake View Non-Smoking

  • Sleeps 4
  • 4 Single Futons

Similar properties

About the area

Kitami

Located in Kitami, Lake Saroma Tsuruga Resort is in the suburbs and on the waterfront. Abashiri Lake View Ski Resort and Abashiri Port are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lake Saroma Wakka Nature Centre and Museum of Northern Peoples. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Lake Saroma Wakka Nature Centre - 3 min drive
  • Lake Notoro - 32 min drive
  • Abashiri Prison Museum - 36 min drive
  • Abashiri Port - 38 min drive
  • Tokyo University of Agriculture - 41 min drive

Getting around

  • Yobito station - 38 min drive
  • Kushiro (KUH) - 166 min drive

Restaurants

  • たべものや - 9 min drive
  • レストハウスところ - 8 min drive
  • 松寿し - 9 min drive
  • ところ道の市 - 7 min drive
  • しゃべりたい - 9 min drive

About this property

Lake Saroma Tsuruga Resort

Upscale resort by the sea
You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe and a garden at Lake Saroma Tsuruga Resort. Enjoy Fusion cuisine and more at the two on-site restaurants. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking and valet parking
  • Free train station pick-up, bike hire and hot springs on-site
  • An electric car charging station, a front desk safe and smoke-free property
Room features
All 70 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 32-inch HDTVs with digital channels
  • Fridges, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Free return train station shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • La mer

Things to do

  • Bike rentals
  • Billiards/pool table
  • Hot springs
  • Table tennis

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Renovations and closures

The property will be renovating from 25 February 2024 to 25 April 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 3300 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort
Lake Saroma Tsuruga Kitami
Lake Saroma Tsuruga
Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort
Lake Saroma Tsuruga Resort Kitami
Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

Is Lake Saroma Tsuruga Resort pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 11 lb per pet. There's a fee of JPY 3300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Lake Saroma Tsuruga Resort?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Lake Saroma Tsuruga Resort on 26 Apr 2024 start from HK$933.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lake Saroma Tsuruga Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Lake Saroma Tsuruga Resort?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Saroma Tsuruga Resort?

Checkout is at 10 AM.

Where is Lake Saroma Tsuruga Resort located?

Situated on the waterfront, this resort is within 1 mile (2 km) of Abashiri Quasi-National Park and Lake Saroma Wakka Nature Centre. Lake Abashiri and Lake Notoro are also within 25 miles (40 km).

Lake Saroma Tsuruga Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 90 reviews" "
Rating 8 - Good. 34 out of 90 reviews" "
Rating 6 - Okay. 6 out of 90 reviews" "
Rating 4 - Poor. 4 out of 90 reviews" "
Rating 2 - Terrible. 0 out of 90 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Onsen and great food selection.
Onsen and great food selection for breakfast. We missed dinner by 15mins due to the long drive.
Stayed 1 night in Jul 2019

6/10 Okay

En Na

Liked: Cleanliness, staff & service
Not valueable for money
My stay with 2 meals but quite disappointed with the food they provided. In this price we paid for should be able to get better food and service.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love dinner and the onsen. The staffs are polite and very kind : ) If I come back again I hope to see the red carpet, It ‘s good view.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, with very kind and helpful staff. Facilities are slightly dated but clean and well maintained. Breathtaking view of the lake from the room, wonderful hot springs. Location is quite remote, but everything is available on-site. Highly recommended.
Stayed 2 nights in Feb 2018

10/10 Excellent

Niruslan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Nice staff, Delicious dinner & breakfast, Good Onsen.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent homely service
Excellent personalized check in service, with great food for the half board, especially the huge and fresh sashimi platter that came with the dinner, was a great surprise. The room we had has an awesome view and the concierge staff was very helpful with luggages and all. Awesome service!
Stayed 1 night in May 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We opted for a tatami room for two nights and were given a lake view room which had 2 big glass windows offer nice scenery. The room was spacious for 4 adults and one baby. They serve nice dinner and breakfast. Onsen is well maintained and clean, especially the outdoor one. There's no shopping or amenities at its surrounding area. If you purely look for a relaxing stay, hotel Saroma is one of the options.

10/10 Excellent

Roderick, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!