Worcester Knapp & Papermill Reserve Hotels

"Well worth a visit here, lovely location, lovely gardens and plenty of tables to sit at out side, lots of parking, staff very friendly, breakfast was excellent, home made bread, jams ect plenty of choice for breakfast, good cooked breakfast and toast, coffee tea"

"We had a fantastic stay here to celebrate my Wife's birthday. Hotel is located really close to all Malvern facilities like the theatre, shopping, evening entertainment and access to the hills. We booked the "delixe apartment" but internally atvthe hotel this is known as the "Hideaway" It is actually a 3 bedroom apartment with beautiful period features like dormer windows bit the important elements have been lovingly refurbished recently. Beautiful master bedroom with comfy bed, quality bedding, modern shower room with rainfall power shower, separate modern toilet, beautiful lounge area and a fridge and tea and coffee facilities. Sweets and chocolates along eith biscuits were left in the room too. The apartment is at the very top of the 150 year old building and offers views across the hills. The staff we met at the hotel seemed genuinely interested in making our stay a positive one, wishing my wife a happy birthday, giving advice for bars and restaurants in the area, detailing walking routes across the hills and allowing us to use the small onsite car park. Breakfast is lovely and ordered from a menu but the times are quite prompt and early, especially for a weekend with a 9.30 finish and 9am on weekdays. I understand a family run hotel wants to focus the breakfast period but some guests will find (and did find) it a struggle to make it on time! Cooked Breakfast consisted of good quality, i assume, local ingredients, with some nice home made muesl. We will return."

"Good quality breakfast with amazing staff. "

"Was absolutely amazing, beautiful and clean the house was set in such beautiful scenery. Thoroughly enjoyed the stay."

"Lovely hotel - friendly staff . Perfect location "

"Amazing spa and facilities "

"Beautiful setting, great for groups looking for a quiet rural stay. Hot tub a great extra feature and main room great forbrelaxing in a social space. "

"Warm and comfortable house with lots of space - well equipped sociable open plan kitchen. Owner very informative and helpful."

"Really amazing place to stay if you want the peace and quiet we thoroughly enjoyed ourselves it was nice and relaxing Lucy and Stephen made it that much more we will definitely go back "